The Fix in Willowbrook Mall (Store)

Quick diagnosis. Quick repair. Better price than Apple. Very friendly.

Great service! Kind and friendly attitude! A1 prices 👍🏾

The best cases in Houston!!!!

very good service and very nice people 10/10 recommend for any cell phone repairs definitely coming back

(Translated by Google) Well (Original) Bueno

Such amazing customer service by nilly!!! Highly recommend and the service time was quick

Best costumer Service by Nilly

They always have great quality cases and good deals

The best customer service in the world

They’re the real deal, pun intended … came in expecting to spend my $100 on the screen but the offer for battery and case as a bundle was so good they were basically daring me to say no

Great service fixed my phone in no time and they had the best price

Thank you Matthew 4 your service fast & efficient!!

Amazing service. Alex was really helpful. Thank you Alex

Mat and Nelly were the were the best I get my phone fixed a lot of times in my life and I never have experience I had with these two I'll see you guys next month or maybe this month you guys are amazing

The customer service here is top notch & they will take care of you! I got my phone repaired for less than I expected!

Great service

Great service staff was really nice and the service is fast

Very good service knowledgeable definitely if you need phone screen repair or a phone cleaning I suggest these guys here in willowbrook mall next to marble slab creamery

Very nice and fast working and explain things very well located in willowbrook mall next to marble slab.

Carrie was great!!! 10/10 recommend servicing with him he is so nice

Matthew was great he was able to repair my phone in less than 3 minutes, I will definitely be sack.

Alex provided me the best service and cleaned my phone instead of charging me for a new charging port!

Excellent service

The customer service was good. I got two phones serviced, and got a deal. The service was simple quick and convenient with same day service!

(Translated by Google) Excellent work, Mateo fixed it (Original) Execelente trabajo lo arreglo mateo

The staff at The Fix are very friendly; they provide excellent, fast, reliable, and professional service at extremely reasonable prices. The Fix is ​​always my top choice whenever I encounter issues with any electronic device—such as an iPhone, Samsung, iPad, laptop, and so on. I absolutely love this place and always enthusiastically recommend The Fix to my family and friends.

very sweet

I always tend to go this place for my repairs on my devices, they are very helpful and quick with repairs and answers to any questions i may have. I came in recently for a camera repair and they got it done within 30 minutes of me showing up so i will always recommend this place when i can

Alex and Nilly gave us an amazing performance with their customer service! Service is fabulous husband and I walk out very happy with our fixed phones! Totally recommend them

Very good experience and they really nice people i 100% recommend this place

Very good communication and they fixed my phone like nothing!!!!

Excellent service

Good experience

This place is really good. Great customer service the lady is so nice and gave us good prices for cases! 😃

The best service I ever received I will come here before apple trust me

its good here.. naila is very good. she gaves me discount and shes very quick. i highly recommend it here. they not gonna rip you off here.

Great service always reliable

Good price

This place is amazing great customer service I will definitely recommend this place to friends and family

Felix helped my daughter and I with phone cases and screen protectors. He did a great job with application of the screen protectors. Great customer service and we would return for future phone accessories.

I Rate The Fix Store Awesome Kevin is Friendly and Very Helpful . Great Job

Great service and a variety of phone and tablet covers to choose from. They were even helpful with putting on my screen protection cover. Thank you!

Staff was so friendly and made my shopping experience super easy. They also helped me with getting a protector screen for my new iPad.

It was an easy and fast service. Alex was very professional and was able to help me as soon as I walked in. Would highly recommend.

Found what I need nice and quick

Clean store and good customer service. Prices are unbelievable.

After looking for a case and not finding one I liked I came to The Fix Store and found several to choose from. Now I have the perfect case.

Beautiful store and a variety of items to choose from for your phone. The customer service was exceptional. I will be coming back for all my phone accessories in the future.

It’s very good. I always get my phone cases from here and they last for really long time.

Great customer service

Great store and great service.

The Fix store at willowbrook mall are very efficient and fast they fix my daughter’s phone really fast. Very trustworthy customer service. Thank you

Excellent service

Very considerate I left the phone do to a family emergency when I came back the owner gave me a free screen protector he was So nice I will definitely be back

Awesome customer service and reasonable pricing. Thank you @The fix store in willow brook mall!!!

Very nice professional work. Also, it was fast and delicate during the procedures to change my phone screen.

Very nice folks, quick fix of busted screen.

Great place!!! People associated with this business and very helpful, would recommend to anyone and everyone

Love them ! Does such a great job and in a timely manner!

Best service in town

They did a great job replacing my Broken screen!! My phone looks new!!

very reasonable

My phone had low volume The Fix fixed it quick and fast they did a Awesome! Job. Will definitely come back.

Very nice place

Amazing services all the time

My husband and I come here every time a screen cracks or has issues. Even after we moved the 40 minute drive is well worth it especially with the price and customer service is great. I'm sure we'll be back again when my husband or one of my kids Crack their screen again.

Excellent service, shopped and after my phone was ready

They fixed mu phone well

The service was 10 plus strongly recommend for awesome service

Fast and easy great to work with

Great customer service and work

Quick & Affordable 👍🏽👍🏽😺

They fix my green screen with 2 month warranty 👍🏽

Quick professional service fast and it works

Good customer service and products!

Best in Willowbrook

Best in willowbrook mall, actually the best prices on phone case

(Translated by Google) Good (Original) Goood

fixes so fast and very nice!!

They fixed the back glass on my phone for a pretty decently reasonable price.

I recommend y’all to go here they are honest and reliable they fix and change whatever you want on your cell phone I really enjoy there service ✌🏾

Great and quick service! I went in to fix my screen and it was done less than 30 min. He gave me a free screen protector as well

Best phone place !! Alex always such a big help giving me the hook up !!! Y’all make sure y’all go to the IFIX store not the kiosk.

Great. Fixed my sons phone for me at a great price.

Great Customer Service. Affordable. I will definitely shop there again. Highly recommend

Very Great Service

Great service! Super helpful with fixing my phone both front a back. 100% would recommend.

Service was amazing! Alex was very nice and helpful and fixed my phone in under 30 minutes!

It looks so new they did amazing job

Great service. Affordable price. Would recommend.

Very professional

They were very professional and efficient. The parts weren’t at the store but they ordered them and fixed my screen in days

Great Customer service, quick & reliable

Hooked me up ROYALLY, Very very grateful!

Excellent customer service

Fixed my phone charging port

Very professional

I've Coming to the store for 3+ years. Very knowledgeable, excellent customer service, phenomenal prices and selection! Employees are very helpful in all categories and know their equipment and devices. I highly recommend it and all areas of Service, Repair, and Protection.!!!!💀☢️👌🏼

Great place fast and easy! At affordable price. iPads screen , button and screen protector plus led light. For a fraction of a price.

I brought my I phone to be repaired. It was quickly fixed as good as new

Y'all must stop by and use this service. They are reasonable, friendly and professional.

(Translated by Google) Very good experience. My wife and I replaced our phone cases here and they gave us a good price and excellent customer service. I recommend it. (Original) Muy buena experiencia. Mi esposa y yo cambiamos los protectores de teléfono es aquí y nos dieron buen precio y buen servicio para el cliente. Lo recomendó

Murat is AWESOME. He save my life and my phone.

Quick and efficient! Willing to make a great deal to fix my phone! Great service!

Awesome they are always helpful!!!

Fast and professional

done fast

Thank you! Been looking for a case for my Motorola G play 23 finally found one here at The Fix in Houston. Awesome service

Outstanding service at the fix shop! Quick repairs, knowledgeable staff, and reasonable prices. Highly recommended for any phone issues.

Fast and perfect screen replacement. Definitely recommend!

The Fix STORE was the best and had what we needed! Thanks!!

Excellent service, is my secomd time bck at this place and the guys are very helpful.

Very good service. The fix store next to Xfinity.

The Fix store next Xfinity was great! Provided excellent service and customer service support…..

The fix next door to xfinity. Nice friendly service affordable

The Fix Store next to XFinity was very fast and efficient in repairing my phone. Great customer service. Highly recommend!

They are the best

Fast efficient excellent customer service service tons of things to choose from lots of options. Highly recommend.

The fix store next to the xfinity did a great job and were super polite and friendly people !

The fix ( next to xfinity) was a great experience they got me in and out for a good price!

Awesome, friendly service!

The best “The Fix” at the mall is the actual store next to Xfinity. They always take Care of me and do a great job and quality with reasonable prices. I don’t know about the other the fix stands but this is the only location I trust my phones with. I brought a few phones here and they magically to bring them to life . Thank you The Fix (actual store to xfinity)

I had a cracked screen and battery replaced. I used the kiosk in front of Zara at the Willowbrook mall. The phone was repaired in front of me. Very skillful and quick technicians. So far my phone is good as new. I found the price very reasonable.

Fantastic quick and easy service

They have a shop right outside of Nordstrom Rack. The man at the kiosk was very quick and thorough in replacing my cracked phone. And the charge was only $100 to replace my iPhone screen. Took less than fifteen minutes, and who knows how long the wait would’ve been at the Apple store.

Great customer service and fast! I called and spoke to Cesar about fixing my iPhone XS screen glitch and he was more than helpful! I recommend!

Had to get a screen replaced on an older Galaxy phone, and Cesar was able to get it done quickly. Great service. Quick turnaround. I love that the price was reasonable and they make sure things are done right. GO HERE FIRST. The small booths in the middle of the mall aisles wanted to charge me $50-75 more than what Cesar quoted me. Highly recommend.

Pretty good cases and the people there is nice!!!

need a phone fix? Definitely go to them.

Writing the review for the kiosk by Macys - awesome customer service. Went out of his way to help and very honest. I appreciate it!

They did a really good work. Fast service and good prices.

My wife needed a front and back replacement and The Fix was the best price overall. They had to order the parts but received them the following day but we returned the next week. The fix it the same day with good quality. My wife then broke her phone following week they where very kind and gave me a discount and fix it again with the same quality and in a timely manner again. I highly recommend.

My experience was great Ms. Buse only took 15mins and my phone was fast she was cool and young.

They have really low prices on phone fixtures and are very informative on their products they sell and how to install. The best part is that they're very fast. The only downside is that they might not have a certain part you need but once it's in it takes minutes to get it repaired.

Friendly staff, honors their products If you have an Apple Product, replace screen with Apple. The Chinese screens are cheaper but will have one issue after another

These guys are fast, fair on prices and do quality work!!! Will be back!

Quick screen replacement and great service!!

I would recommend this store for fast fixing and good service. People who work there will always take care of you. Strongly recommended.

I cannot say enough wonderful things about The Fix!! They have the lowest prices, I called 6 other places and they were the least expensive. Frank who helped me was amazing and very kind, gave me the best deal I could ever ask for!! Thanks and know you can trust this place!

I highly recommend this place, perfect consumer services, realizable prices and good discounts, they fixed my iPhone screen in short time and gave me avery nice price! Definitely gonna go back there!

Best experience i have ever had with getting my phone fixed, Frank helped me out for an affordable price and he got it fixed under 15 minutes, highly recommend to come here and get your phone fixed

Best place to get your phone fixed. DO NOT TRY THE KIOSK IN THE LOWER LEVEL THEY WILL SCAM YOU, they told me it was unifixable and i had to buy a new phone and then proceeded to try and sell me one. This guy was honest and told me everything that was wrong and gave me a price before he started unlike other store. Will definitely come back to this place if i ever need to

Awesome service from The Fix, which they carefully handle my iPhone XS issues with no problem. Awesome service from the fix.

They have an very good service and good prices

They do an excellent job I’m happy with the results

These guys are great!!!!! I have been here before and have never been disappointed. Martin is great. They fixed another companies problem and didn’t even charge. This will be my go to for here out. Thanks you guys👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Great & super fast work! Highly recommend! Good prices.

Came in for a screen repair my phone looks brand new and the price was great and a quick fix highly recommended

Great work and very fast!!!!

Very professional. Fixed my Motorola in 2 hours when most stores said they didn't have the material and didn't know when It'd be shipped in. Have Kiosks throughout the mall, but they are not as good as the store.👍

This is my number one place to fix all my phones. My son breaks his phone all the time, they are cheap, honorable, always work with you. Friendly service and they give you great deals.

Frank is the MAN!!!! He gets the job done immediately, efficiently, and effectively!!! He truly came through!!!! Thanks for saving my cousin's screen!!!!🥰

Easy & Fast . Great Service and the staff is really friendly.

The Fix in Willowbrook Mall has great customer service and thinks out of the box. Very friendly and always quick return in fixing any cellphone you need! Thank you! I definitely recommend them!

ThNk you for fixing me and my friends iPhones!

These guys are honestly awesome. Fred gave me a very good deal on my iPhone 7+ repair and even gave me a discount on a screen protector. I will only get my repairs done here from now on. My phone feels brand new!

Fast friendly service! Good experience both times I visited

Awesome job very quick fix phone

Cheap prices, fast service.

The fix is really the best place to go to fix phones and to get accessories

Much better service. I recommend this place. Don't go to the multiple kiosks in the mall.

Had an amazing experience with Doan! Fixed my phone perfectly and gave me excellent customer service (: highly recommend this place!

I met Felix nice person. Have a great collection of cases

Fast and quality work and great customer service

The fix is great place to get a quick fix

This place was awesome! I was able to walk right in and get my screen replaced on my iPhone! They were very fast and professional!!! The price was also affordable, beats other prices! I recommend going there to get your phone fix or repaired. No appointment needed! Make sure you ask for Frank!

Best place to get glass protector fast work place and great prices

This was the best experience in my life !!!

Great places will be going back there

The guys at the fix were a great help. They fixed my phone within a good time and I was very satisfied . I would reccOmend them to anybody.. Great customer service

Excellent service and fast workers I advise people to come to the fix

Great and fast service. Pricing not bad at all huge selection on accessories for phones.

Very good prices and customer service.

Fix my screen on my galaxy S9 in a hour.. Most people I went to was afraid to touch this phone.. Great job by Frank over herre.

I LOVE YOU GUYS .FIXED MY SCREEN FAST & CHEAP🧡💙💜 !

These guys did an amazing job quick and easy for the low 💪🏽💪🏽🔥

Very good customer service I recommend anyone to come here too The FIX👍🏾👍🏾👍🏾👍🏾

Absolutely Love this place !!! Fixed my water Damaged Phone in 15min. I Wouldn't Even recommend the Apple Store. Ask for Frank !! Omg

Outstanding

Great service! My phone worked great, make sure you go to the store that’s on your left walking in, not the other places.

Great place they inspect my phone for free and then fix, very quick

The service was nice and friendly, I fixed my broken iphone 6s screen here for $55 and they even gave me a screen protecter. It was great

(Translated by Google) Responsibility and professionalism! Recommended. (Original) ¡Responsabilidad y profesionalismo! Recomendado.

Thank you guys so much, great customer service I would definitely will come back

I fixed my iPhone in The Fix in the Willowbrook Mall. They were so nice and fast. Especially, Frank is the best one in the store. He was amazing to fix my iPhone. He just spend 10 minutes to fix it. Thank you The Fix and Frank.

Honest and fast.

I had a very badly cracked phone screen. It had been dropped from five feet high onto concrete. They were able to fix it completely in a day. Highly recommend.

Great attention to customers, they're kind, fast in diagnostic very helpful and really good service, also have good prices.

The people were so nice, one of the best stores. The people that work here are so helpful. I will definitely always come back for future work & absolutely recommend!

Best experience I have ever had at a phone repair shop. Frank did a phenomenal job and helped me out big time in 10 min! Great guy great work super happy!

Best Customer service!! Completely recommend!!

Professional repairs with fair prices.

great customer service ! coming back friday !

Fast

THE fix is excellent, they fixed my phone 5 times already. I rate this place at 5 stars and recommend to everyone.

They are awesome, especially manager Fatih... quality and super fast service ..

Just want to let you know that the staff is so friendly and welcoming.....specially the dude Ertu..i think his name is..very professional and helpful..And above all very knowledgeable .. Definitely will recomend to any one..

Took just 15 minutes to get my screen fix. Always come to this store and will come in the future! Very helpful and nice staff

Customer service is awesome. Friendly people ; store ambiance is so nice ; always feel great to shop there and trust me they know how to fix phones.

Excellent and very professional people! I went there to get done my iPhone screen and Erthu did a very good job. They have good prices and give good attention! Well recommended

Vasili and Fazil provided great customer service! We took our phone to the Apple Store, they said they couldn’t fix it. We came to The Fix Store...Vasili changed out the battery and my phone is now fixed.

Awesome job

I self installed a so called OEM battery. Phone did not power up. Brought in my Asus Zenfone 2. Kevin examined it and diagnosed the battery as not OEM. However, he got the battery to plug in. It powered up!! Awesome job at a reasonable price.

Thanks

Well done 👏- your hardworking saved my time and money. Unbelievable to see my phone fixed before you 6 repair store stated it wasn’t fixible. But you did. You made my day! Thanks special to Fati.

Excellent service, took 15 minutes are less to fix my phone...

These guys helped me out very quick and service was very good. Got my screen fixed. Happily with it! Recommend to everyone!!

Excellent and fast! Ertu got me with the screen repair. Highly recommend this store!

Awesome place. I went to 3 other places before I found The Fix. They were the only place that agreed to fix my Motorola. My warranty expired one month before the charging port decided to break. Anyway, apparently nobody likes to fix Motorola. But they did! Very nice staff and great work. The part took a little while to come in but i didn't care. Price was very reasonable. They saved me from having to buy a brand new phone. Thank you The Fix! Will be recommending you for sure!

Is one of the best place to fix your phone plus they treat you with respect and very good customer service . Plus it only takes them about 10 minutes just to fix any problem with your cell phone .

The fix came in clutch, i went to a cell phone fix down the road to get my screen fixed and they tried charging me $239. So i see The Fix and they replaced it for even cheaper than that and they got it done in under 2 hours. I highly recommend this place. 10/10

They were terrific ! Got the job done fast and for a very affordable price! I highly recommend going here it was fast, efficient and reasonable

Took in my Samsung Galaxy Tab A for a problem with my SD card reader. Told me the card reader was broken and that they could replace it for $90 +tax. Thought this was more than reasonable, as my tablet retails for $200 new. They had to order the part and I paid 1/2 the total cost as a deposit and would pay the rest once the part came in and I got it replaced. The repair itself took longer than expected, although it was not the fault of the store. The company they ordered the part from had sent the wrong part for my tablet, so they had to send it back and get the right part. Once the part arrived, it took a day for it to be repaired and now, my memory card slot works as it should. I was offered a free item for my inconvenience, so I took them up on this and got a free screen protector for my tablet. Staff were extremely friendly and very helpful and I thought the price was fair. I would come back here if my tablet/phone needed repairs.

THIS IS THE BEST STORE IN THE MALL FOR PHONES, GREAT CUSTOMER SERVICE! I got my cracked screen fixed and a case. It was quick too. An employee named CHRIS helped us out sooooo much!

Chris provided excellent customer service!!! My phn was literally into pieces!!! And he got the job done!! Thank you!!!!

Went in a worried camper walked out a happy one. Fixed my charger port👍🏼

Awesome Service No doubt 5 star experience!!! 5️⃣⭐️

Chris hooked me up . Fast & cheap 👍🏾

Y'all ask for my boy Chris, he the truth!!!!

The service was amazing!! We had help from Chris and he gave us a great price!

Quick and easy

Very good service..

Have replaced 2 screens with them and I'm happy with the result. They change it pretty fast and always throw in good deals.

Chris very good what he. Do and very helpful

This place the best they repaired my ipad in less then 25 mins and the price was so low!

Quick and easy within 10 minutes. Highly recommend.

I went in for a quote on an iPhone 6 battery, and they were cheaper than everywhere else I went. I automatically took the deal. Then they offered me an extra month of warranty at no charge for accepting their services. They also gave me a deal to fix my screen cuz it was cracked. They did my screen and battery together for $105, and they were done in literally 10-15 minutes, and my phone is flawless! They were quick, and offered great service. I'm definitely going back for future services if needed!

Great service checks phone through out whole process will fix your phone ASAP

Was very nice and fast with the fix Mr Matthew is always extremely friendly and remembers consistent customers

Mehdi and his female coworker have amazing customer service etiquette. They are both very kind and extremely helpful. I would recommend this “the Fix” location to anyone who asks! Prices are very affordable and the repair time is even more quick and timely!

Great people they gave me a real good price on cracked screen got it fixed one day next day cracked it again and still showed the same love and concern plus very fast on repair I will be recommending family and friends.

I had my phone screen repaired at this store, and them team was incredibly friendly and helpful. They provided excellent service with a smile !!!! I definitely recommend this place !!

I brought in my iPhone 14 Pro with water damage and honestly thought it couldn’t be saved. Sam did an amazing job repairing it the phone works perfectly now, like nothing ever happened! He was professional, honest about the process, and kept me updated throughout the repair. I’m super grateful for the excellent service. If you ever need phone repairs, ask for Sam he’s the best!

⭐️⭐️⭐️⭐️⭐️ The Fix Store at Willowbrook Mall is amazing! The staff is friendly, honest, and really know their stuff. They repaired my device quickly and it works like new. Prices are fair, and service is fast and professional. Definitely my go-to spot for phone and tablet repairs!

Great service

A wonderful team — friendly and incredibly fast. I was very pleased with the service and would definitely recommend this place!

Great time to get my phone fixed & good price even replaced my camera for free & explained everything absolutely amazing place

Amazing customer service. Matt is the best technician in this store he is very kind and helpful.

matt did really good job amazing store amazing customer service

He was super good person and help me immediately whit my iPad

Awesome work, fixed my daughter phone with the 15 min time frame as we were visiting from out of town. Very friendly and customer oriented, and made sure the phone had proper protection.

I came here to fix my sister-in-law’s broken phone. Due to the damage, they had to keep it overnight but the screen quality now is better than the original! They were very friendly, professional, and affordable.

Murat was really great he helped me with the low price and he made sure everything was good. I would recommend everyone to come here and get the electronics fixed for a great price.

I took my phone in as a 13 mini without a working camera and a cracked back. The guy very quickly replaced the broken camera and didn’t push me repairing the back until I had more time (it took longer). I would’ve spent $400 for a refurbished one so this was a great alternative. He was very helpful.

Alex did an amazing job thank you

The guys here were very helpful

This is a very wonderful store been coming here for years , he will definitely give you a great price with great service you’ll love the discount prices

Amazing work fr! Phone looked like it was never broken to begin with!!!🔥🔥🔥

Very patient Alex was awesome!!!!!!!!!

Awesome help me in no time

Good customer experience. I walked in for assistance swapping a Sim card and the person was helpful without hesitation and no charge. Thank you.

Fixed my phone screen in thirty minutes and threw in a free screen protector.

Very quick, very patient, and very professional work. I was in and out within 30 mins thank you guys.

The store is awesome. Brought my son’s shattered iPhone 11 Pro Max in for repair. In 20 minutes, had a new screen and a new screen protector on there. The service is fantastic and the owner is great.

I brought my phone in the same day they were restocking parts. I ended up getting it back same day. Great service overall.

Very good service fast & the right price Thank You very much

Murat did an amazing job, awesome service!

I have broken a few phones and come here every time. They are fast, percised and they do a really great job. Great customer service always. Thank you!

Great experience. Super nice guys from Turkey. Four locations in the mall Most repairs usually take a hour. Could be busy at times; (mine took closer to an hour and a half. Definitely fixed within the day. However, they recommended to call in advance to make sure they had the parts. If they don’t have the parts, it could take more than a day. They take care of everything, unlike some other repair places that won’t work on some phone models.

Fast, good quality, & affordable

Great! And really quick!

Very quick and very efficient, got my screen protector changed and a case for my phone

Great price! Quick service! Nice employees. 10/10 recommend.

Great fast service! Serviced in less than 20 minutes!

quick service, super nice costumer service. super sweet !

Great service!

Great customer service!

Professional personalized service. Good reliable info & Great job!! I return here whenever I need anything for my phone!

great customer service, quality cases