The Fix Kiosk in Springfield, VA provides expert repair services for phones, tablets, and other devices, along with a full range of mobile accessories. Whether you need a screen replacement, battery service, or charging port repair, our skilled technicians are here to help.

6500 Springfield Mall, Springfield, VA 22150
+1 (571) 699-9413Successful Productions
Mohammed was great, fast service .
Zion Joyner
I am extremely satisfied and pleased with the service I received during my troubles without my phone due to a bad screen. Even the guys at T-Mobile didn’t know what was wrong with. Thank you so much. Now I can live life again.
Ibrahim Mansaray
Excellent customer service! I bought a phone case and screen protector from The Fix, and I had a great experience. With Rossi he was friendly, helpful, and professional. He helped me find exactly what I needed and made sure everything was done right. I’m very happy with my purchase and highly recommend this place to anyone looking for phone accessories. I’ll definitely come back again!
Carlos M Garcia
The best place I have been in my life they just save my life I crashed my phone as you can see it I called them they said come over and they can fix it in 40 min 17 pro max all cracked and nothing left I been some different places and they said thay can’t fix it but OMG The Fix Springfield Kiosk Location thay are Super man love the way they do the whole process it’s like they built a new 17 pro max 10 out of 10 I really appreciate there time and afford I will come back for sure 🙌🙌🙌
Tesfagaibr Asmerom
Went in to get the back glass on my 16 Pro Max replaced and it came out perfect. Quick turnaround, and the new back matches the phone exactly — no gaps, no issues with the cameras or wireless charging. Really happy with how it turned out and would go back for any future repairs
Gregory Dorsey
They fixed my iPhone 16 pro screen at a reasonable price and rather quickly. This is my 2nd time here in my life and they’ve served me well.
Kelly Chuchon
Went in to get the back glass on my 16 Pro Max replaced and it came out perfect. Quick turnaround, and the new back matches the phone exactly — no gaps, no issues with the cameras or wireless charging. Really happy with how it turned out and would go back for any future repairs
Katy Smullen
Went in to get the back glass on my 16 Pro Max replaced and it came out perfect. Quick turnaround, and the new back matches the phone exactly — no gaps, no issues with the cameras or wireless charging. Really happy with how it turned out and would go back for any future repairs
Jonathan Madrid
The best place I have been in my life they just save my life I crashed my phone as you can see it I called them they said come over and they can fix it in 40 min 17 pro max all cracked and nothing left I been some different places and they said thay can’t fix it but OMG The Fix Springfield Kiosk Location thay are Super man love the way they do the whole process it’s like they built a new 17 pro max 10 out of 10 I really appreciate there time and afford I will come back for sure 🙌🙌🙌
Anthony Altan
Fast fix 16 pro max very good
Gerber Hernandez
The best place I have been in my life they just save my life I crashed my phone as you can see it I called them they said come over and they can fix it in 40 min 17 pro max all cracked and nothing left I been some different places and they said thay can’t fix it but OMG The Fix Springfield Kiosk Location thay are Super man love the way they do the whole process it’s like they built a new 17 pro max 10 out of 10 I really appreciate there time and afford I will come back for sure 🙌🙌🙌
Kofi Annor
Best place to fix your phone great customer service
Jan Powers
They are really good person and very good price I like it
Arturo Castellón Salgado
Best customer service I have ever seen…Good job Rossi best salesman.Gracias
Rigo Morales
Rossi was very helpful, super respectful and had great pricing!
Mykol Thomas
Aylin Mejia
Good service, gave us a good explanation on how to put on the screen and the great price
Stacey C
replaced my broken back of the phone
Abdul Manan
Excellent customer service! I bought a phone case and screen protector from The Fix, and I had a great experience. With Rossi he was friendly, helpful, and professional. He helped me find exactly what I needed and made sure everything was done right. I’m very happy with my purchase and highly recommend this place to anyone looking for phone accessories. I’ll definitely come back again!
Alex Zurita
Went in to get the back glass on my 16 Pro Max replaced and it came out perfect. Quick turnaround, and the new back matches the phone exactly — no gaps, no issues with the cameras or wireless charging. Really happy with how it turned out and would go back for any future repairs
Esther Tandoh
I called them to fix my 17 pro max screen fix they give me the best price and quality I will recommend people to come and business with them thank you Mohammad for your kindness and good customer service
Town Way
Babu was very helpful, friendly, and efficient. The case was vey reasonably priced and just what I wanted.
Jose Hernanse
Auser Banegas
Went in to get the back glass on my 16 Pro Max replaced and it came out perfect. Quick turnaround, and the new back matches the phone exactly — no gaps, no issues with the cameras or wireless charging. Really happy with how it turned out and would go back for any future repairs
Jose Bonilla
I called them to fix my 17 pro max screen fix they give me the best price and quality I will recommend people to come and business with them thank you Mohammad for your kindness and good customer service
Susan Katz Clark
Babu was very helpful, friendly, and efficient. The case was vey reasonably priced and just what I wanted.
Dan
Went in to get the back glass on my 16 Pro Max replaced and it came out perfect. Quick turnaround, and the new back matches the phone exactly — no gaps, no issues with the cameras or wireless charging. Really happy with how it turned out and would go back for any future repairs
thechronickush
Fix my 16 pro max screen with very good quality and super fast thank you The Fix kiosk in Springfield mall 1st floor next to Lego store
Jenrry Ibarra R Jenrry
I called them to fix my 17 pro max screen fix they give me the best price and quality I will recommend people to come and business with them thank you Mohammad for your kindness and good customer service
Celdric
Best place to fix your device they have very good customer service and professional workers with quality products come and visit them if need it
Mariam B.
I purchased screen protectors and cases for our phones today. Mohammed was very helpful suggesting the best options. He was quick and efficient. Out the “door” in 10 minutes or less. Great service!
Penny Awe
Great customer service. Ashraf was very friendly and helped us out a lot. Got me exactly what I needed and was amazing overall. Good prices and keep it fair as well.
alex reyes
Alvaro Alvarado
Best place to fix your device they have very good customer service and professional workers with quality products come and visit them if need it
zak obeid
I justfixed my 14 pro max with very good recommendations 100%
Sofi Bertoldo
Best fixing place I ever had great customer service with honesty amazing experience with Mr mohammad I will come back for sure if need it fix my 13 pro max phone battery with oem quality thank you
Abibatu Bundu
Best place to fix your device they have very good customer service and professional workers with quality products come and visit them if need it
Aimee K.
Super quick and helpful. Came in for a screen protector replacement and they took care of it no problem
Tsige habte
Best fixing place I ever had great customer service with honesty amazing experience with Mr mohammad I will come back for sure if need it fix my 13 pro max phone battery with oem quality thank you 1
ayan ali
Best fixing place I ever had great customer service with honesty amazing experience with Mr mohammad I will come back for sure if need it fix my 13 pro max phone battery with oem quality thank you
Julio Cabrera
Best fixing place I ever had great customer service with honesty amazing experience with Mr mohammad I will come back for sure if need it fix my 13 pro max phone battery with oem quality thank you
Ronnie Sutton
I purchased screen protectors and cases for our phones today. Mohammed was very helpful suggesting the best options. He was quick and efficient. Out the “door” in 10 minutes or less. Great service!
Guilherme Pazuch
Very good
Senay
Best fixing place I ever had great customer service with honesty amazing experience with Mr mohammad I will come back for sure if need it fix my 13 pro max phone battery with oem quality thank you
Mirna A
Best fixing place I ever had great customer service with honesty amazing experience with Mr mohammad I will come back for sure if need it fix my 13 pro max phone battery with oem quality thank you
Sah'mere Bellix
I just fixated my 17 pro max with a premium lcd screen
GOWENS
I purchased screen protectors and cases for our phones today. Mohammed was very helpful suggesting the best options. He was quick and efficient. Out the “door” in 10 minutes or less. Great service!
Alishba
I am extremely satisfied and pleased with the service I received during my troubles without my phone due to a bad screen. Even the guys at T-Mobile didn’t know what was wrong with. Thank you so much. Now I can live life again.
Amin Khalif
Great service
Angel Hill
I am extremely satisfied and pleased with the service I received during my troubles without my phone due to a bad screen. Even the guys at T-Mobile didn’t know what was wrong with. Thank you so much. Now I can live life again.
Ben
We came to get our iPhone XR fixed and Mohammed was very helpful and kind helped us get our screen fixed for an efficient price and got it done quick. Thank you!
Shaquan Lewis
Fix my 14 pro max phone quick with high quality lcd thank you
Elidana ፮
I just fixed my phone with them great service and work done by Mohammad I hardly recommend people to come and done the work here I’m really happy
Tawfiqul Islam
my iPhone 17 Pro Max fixed here! The repair was done super fast, and the phone works like brand new. The technician was very kind, professional, and explained everything clearly. Fair pricing and top-tier customer service. Highly recommend this shop to anyone needing phone repairs!"
Brandon J
We came to get our iPhone XR fixed and Mohammed was very helpful and kind helped us get our screen fixed for an efficient price and got it done quick. Thank you!
Unisa Koroma
my iPhone 17 Pro Max fixed here! The repair was done super fast, and the phone works like brand new. The technician was very kind, professional, and explained everything clearly. Fair pricing and top-tier customer service. Highly recommend this shop to anyone needing phone repairs!"
María Sanchez
Marbel Reynoza
"I had an amazing experience getting my iPhone 17 Pro Max fixed here! The repair was done super fast, and the phone works like brand new. The technician was very kind, professional, and explained everything clearly. Fair pricing and top-tier customer service. Highly recommend this shop to anyone needing phone repairs!"
Bryson Battles
"I had an amazing experience getting my iPhone 17 Pro Max fixed here! The repair was done super fast, and the phone works like brand new. The technician was very kind, professional, and explained everything clearly. Fair pricing and top-tier customer service. Highly recommend this shop to anyone needing phone repairs!"
kawser hamid
"I had an amazing experience getting my iPhone 17 Pro Max fixed here! The repair was done super fast, and the phone works like brand new. The technician was very kind, professional, and explained everything clearly. Fair pricing and top-tier customer service. Highly recommend this shop to anyone needing phone repairs!"
Rafael Torres
Fix my 14 pro max phone quick with high quality lcd thank you
Adonay Awet
Stiven Menjivarps5
I just fixed my 15 plus phone everybody said its not fixeable but mohammad fix it thank you so much
Sandy Guzman
Fixed my i phone 13 lcd very professional thank you Mohammed
Wilmer Romero Garcia
Very good mohammad
Manuel Maravilla
I just fixed my 3 pro max battery and loud speaker really like the work done by mohammad very professional work
BARRON VILLALBA LUIS FERNANDO 201907066 ESTUDIANTE
Best work do by mohammad
Reshma Maurya
We came to get our iPhone XR fixed and Mohammed was very helpful and kind helped us get our screen fixed for an efficient price and got it done quick. Thank you!
Jason Brown
Sahil was fast and did a professional job, I highly recommend coming here for all your device fixes!
tiffany lopez
i would like to say very professional work done by mohammad attractive customer service 🥰🥰
Jacques Imadi
Bought a phone really good and best customer service
aya li
Amazing. They fix any kind of screen fast
Goddess Jolee Monroe
The back of my phone was shattered and he fixed it fast and perfectly.
Juan Torres
Professional work done by Mohammad and Esal
Julie Luseni
I just fixed my phone with them great service and work done by Mohammad I hardly recommend people to come and done the work here I’m really happy
Rayan Alhababi
amazing service
Layan
A man helped me out by installing me a screen protector that can withstand anything. He used his phone as an example. Very good and sturdy protector that has very good privacy.
Licha Suazo
best place fix my 17 pro max right way in 10 min super fast and professional service sure i will come back
Ashley Norris-McRae
Brayan Chinchilla
Best place for fix your device I love there work and service very premium quality
Maximo. Yampasi
Very good
R.S.
Sells a good amount of useful adapters at a good price
Muhammad Umer
Great customer service. Ashraf was very friendly and helped us out a lot. Got me exactly what I needed and was amazing overall. Good prices and keep it fair as well.
Khalid Salmi
Moo R
Best place to fix your device they have very good customer service and professional workers with quality products come and visit them if need it
Md Ashraf Ali Khan
They fixed the back glass so perfectly it looks like a new phone.
Daniel Kim
I just fixed my z Flod 7 lcd vrry profetional work done by mohammad nice guy come visit him if need it
Yulissa Maldonado
I just fixed my phone with them great service and work done by Mohammad I hardly recommend people to come and done the work here I’m really happy
Hannah Talbert
Best store to fix your phone
From iPhones to gaming laptops, The Fix in Springfield, Virginia is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust
Protect your device in style! At The Fix in Springfield, Virginia, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.
Cracked Nintendo Switch screen? We repair Switch devices in Springfield, Virginia quickly and affordably. Fast, easy, and always with high-quality parts.
For broken screens, battery replacements, or other issues, The Fix in Springfield, Virginia provides quick MacBook repairs with premium parts.
Is your PlayStation giving you trouble? At The Fix in Springfield, Virginia, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.
Need your Google Pixel fixed? At The Fix in Springfield, Virginia, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.
Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in Springfield, Virginia provides fast, affordable tablet repairs with free diagnostics.
Need PC or desktop service in Springfield, Virginia? We provide free diagnostics and affordable repairs, always with high-quality parts.
From Nintendo Switch® to PlayStation and Xbox, The Fix in Springfield, Virginia repairs all major game consoles. Fast service and dependable results.
Got a broken laptop? The Fix In Springfield, Virginia, our team repairs most laptop brands and models using high-quality replacement parts.
Need your iPad fixed? At The Fix in Springfield, Virginia, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.
We repair all major phone brands in Springfield, Virginia. iPhone, Samsung, Google, and more—get your phone fixed fast.
Cracked screen? Battery draining too fast? Our team in Springfield, Virginia repairs iPhones with precision and high-quality parts to make your device feel new again.
Whether it’s a Galaxy screen replacement or a charging issue, The Fix in Springfield, Virginia offers fast and reliable Samsung repairs.
Xbox not working properly? Our team in Springfield, Virginia offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.
The Fix is a phone repair kiosk at 6500 Springfield Mall, Springfield, VA 22150, conveniently located inside Springfield Town Center. The kiosk repairs phones, tablets, laptops and game consoles, and it fits screen protectors on the spot. Many phone and tablet repairs are same-day, often taking less than 30 minutes.
Choose the kiosk if you like to see your repair happen. It is open on all sides, and the technician works in plain view, so you can stay and watch the old part come out and the new one go in.
The format also suits the small jobs that keep slipping down the list. A back panel that cracked months ago. A loudspeaker you have to hold against your ear. A screen protector still sealed in its box. Each of those is quick enough to drop off while you are shopping and collect before you head home.
The kiosk fixes cracked screens, worn batteries, faulty charging ports, broken back glass, camera lenses, speakers and water damage on iPhones, Galaxy phones and Pixels.
Screens. On a Galaxy S25 Ultra, a cracked screen usually starts at the corner that hit the ground. Left alone, it spreads into shattered glass that can nick a fingertip. Damage under the glass looks different. Unresponsive touch along the keyboard row, or ghost touch that taps and scrolls without you, means the panel itself is hurt. A quick way to tell: if the picture is clean and touch works everywhere, only the top glass is broken. Lines, dark blotches or bleeding colors on an iPhone 17 Pro point to the panel underneath.
Batteries. A battery draining fast is the first sign of a worn cell. An iPhone 14 that needs a charger by lunch fits that pattern. A Pixel 8 that falls from 20 percent straight into a sudden shutdown is the same wear, further along. A swollen battery is the one to act on right away. If the screen starts to bulge or the case no longer closes flat, keep the phone off the charger until a technician sees it.
Charging ports. A Galaxy A16 that shows a moisture warning on a dry day, or a cable that slips out on its own, points to the port. Sometimes the cause is debris in the port rather than a worn part, so the port is cleaned and checked first. Charging port repair follows only when the contacts are damaged.
Back glass and cameras. Cracked back glass on an iPhone 15 keeps spreading from the impact point, and the sharp edges chip further with every pocket trip. A cracked camera lens from the same drop leaves photos hazy and night shots streaked with flare.
Speakers. A muffled speaker on an iPhone 13 Pro Max makes calls hard to follow and turns music thin. The bottom loudspeaker and the earpiece at the top are separate parts, and the kiosk can replace either one.
Water damage. Speed matters here. Switch the phone off, leave the charger out of it and bring it to the kiosk. The technician opens it and cleans the board, because corrosion keeps working long after the outside looks dry.
Tablets, game consoles, MacBooks and Windows laptops are repaired at the kiosk too.
Tablets. An iPad (10th generation) whose battery fades halfway through a movie, or an iPad mini with a charging port that has gone loose, can both be repaired. Tablets take the same knocks as phones, just across a larger sheet of glass.
Laptops and MacBooks. A MacBook Air with a cracked screen, a Windows laptop with a snapped hinge, or a laptop that will not power on can all be repaired. A dead laptop needs testing first, since the fault can sit in the battery, the charging circuit or the logic board.
Game consoles. A PlayStation 5 that loses its picture on the TV, an Xbox Series S that switches itself off mid-game, or a Nintendo Switch OLED with a drifting Joy-Con can be checked at the kiosk.
The kiosk fits high-quality replacement parts specific to each model, and it carries cases, chargers, cables and screen protectors, including privacy film.
Screen protectors are fitted right at the kiosk. The technician cleans the glass, lines the protector up with the edges and the camera cutout, and presses out the air. Privacy film darkens the screen when viewed from the side, which helps on a packed train or in a busy food court. Tempered glass suits anyone who mainly wants protection against scratches and small drops.
Cases range from slim clear covers to rugged ones with raised edges, in sizes for current iPhones and Galaxy phones. Wall chargers and cables are on hand too, for USB-C and Lightning.
Each repair at the kiosk follows this order:
The Fix kiosk is on the lower level of Springfield Town Center, 6500 Springfield Mall, Springfield, VA 22150, directly in front of the LEGO store. If you come in on the upper level, take the escalator down and look for the LEGO storefront.
By car. The Franconia-Springfield Parkway (VA 289) has an interchange at Frontier Drive that gives direct access to the mall.
By train. Franconia-Springfield station, the last stop on the Blue Line and a VRE Fredericksburg Line station, is about 0.68 miles southeast of the kiosk.
Nearby. John R. Lewis High School on Franconia Road is roughly 0.5 miles northeast. Springfield Plaza on Old Keene Mill Road is about 0.84 miles west, and Lake Accotink Park is roughly 2.5 miles northwest.
A Springfield commute puts a phone through a lot of handling, weather and charging, and each one wears a different part.
Your phone may also be your fare. If you tap through Metro fare gates with SmarTrip in Apple Wallet or Google Wallet, or show a VRE Mobile ticket on the platform, a failing battery or a screen that ignores your thumb stops the trip, not just the phone.
Summer in Northern Virginia brings humid heat and fast afternoon thunderstorms. A storm can catch you on the walk between a bus bay and a parking garage, and a phone held in the rain takes in water through the speaker grille and the port. Concrete platforms and parking decks are hard landings, and a drop there is hard on back glass.
Charging adds its own wear. Plugging in during the drive and again at work means the port is used several times a day, and over months that loosens the fit. A zipped pocket in a storm, a case with raised edges on the platform and a cable that clicks in cleanly all help the phone last between repairs.
A visit to the kiosk is short and friendly, with a technician who is professional and patient with questions, whether it is your first repair or your fifth. You do not need to know what is wrong before you arrive.
Two faults on one phone can be handled in the same visit. A worn battery and a quiet loudspeaker, for example, are both reached once the phone is open, so there is no reason to split them into separate trips.
A Galaxy S25 screen repair at the kiosk is often same-day, and many phone screen jobs take less than 30 minutes. The time depends on having the right panel in stock and on whether the frame bent in the drop.
Galaxy battery repair cost comes down mainly to the model, because an S series phone and an A series phone use different cells. On most Galaxy phones the battery sits under the glued back panel, so opening the phone cleanly is part of the job.
The cause decides how long an iPhone loudspeaker repair takes. Lint packed into the grille is a short cleaning job. A failed speaker means opening the bottom of the phone and fitting a new one, which takes longer on some models than others.
Model and panel size set the cost of a Google Pixel screen repair. A Pixel 9 Pro uses a larger panel than a Pixel 8a, and the fingerprint sensor under the new display has to be set up again after the swap.
What the diagnosis finds decides how long a Nintendo Switch charging port repair takes. A worn USB-C port, a damaged charging chip on the board and a dock that no longer powers the console are different jobs, so the timing is confirmed after the check.
Screen size and panel type drive the cost of a Galaxy Tab screen repair. A Galaxy Tab S model uses an AMOLED panel, while a Galaxy Tab A model uses an LCD, and the larger tablets need a bigger part.
Model year is the main factor in how long a MacBook keyboard repair takes. On many MacBooks the keyboard is riveted into the top case, so the job involves more than swapping keys, and the timing is set after the diagnosis.
Galaxy back glass repair cost depends on the model and on what sits under the panel. A Galaxy S25 Ultra has a larger back than a Galaxy A35, and a cracked camera cover or a damaged wireless charging coil means more work.
A camera lens repair costs less when only the lens cover cracked and more when the camera module behind it was damaged too. The number of rear cameras on the model matters as well, since each lens sits in its own opening.
Screen size, resolution and touch support drive the cost of a Windows laptop screen repair. How the panel is mounted in the lid also changes the amount of work.
How long it takes to repair a phone that will not power on depends on the cause. A fully drained or failed battery is a shorter job than a fault on the board, so the timing is set once the diagnosis is done.
No appointment is needed to walk up to the kiosk. If the phone still turns on, knowing your passcode helps the technician check touch, cameras and Face ID after the repair.
Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.
The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.
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