The Fix in Walmart Short Pump

The Fix in Glen Allen, VA provides expert repair services for phones, tablets, and other devices, along with a full range of mobile accessories. Whether you need a screen replacement, battery service, or charging port repair, our skilled technicians are here to help.

Tech Repair Image

The Fix in Walmart Short Pump

11400 W Broad St Rd, Glen Allen, VA 23060

+1 (804) 868-5555
Store Hours:
monday:
09:00 AM - 09:00 PM
tuesday:
09:00 AM - 09:00 PM
wednesday:
09:00 AM - 09:00 PM
thursday:
09:00 AM - 09:00 PM
friday:
09:00 AM - 10:00 PM
saturday:
09:00 AM - 10:00 PM
sunday:
11:00 AM - 10:00 PM
Google Reviews:
5
340 reviews
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Tiffany Stripling

18 days ago

Awesome

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Jay2hawd

19 days ago

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kendall Stoops

20 days ago

They were amazing and not expensive at all big thanks to them for fixing my iPad!

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Kevin Lambert

24 days ago

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Phillip Mangum

25 days ago

They were quick and did it right

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Hendryk Davila

about 1 month ago

Good work

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Arnaf Zohan

about 1 month ago

Good Customer Service 10/10

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phillip sample

about 1 month ago

Sean did amazing job fixing my Samsung Galaxy fold cracked screen 15 minutes and I was out the door

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Kai HURT

about 1 month ago

Awesome job finish in just about 10 minutes for an iphome 14 and the price was great to! Will come again thank you sir.

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Renee

about 1 month ago

Super fast got my screen fixed in 15 minutes and it was only $110

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Ria Chandran

about 1 month ago

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Iman D

about 1 month ago

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Tianna hicks

about 2 months ago

Very affordable and quick!

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Avery Escobar

about 2 months ago

The fastest and most affordable phone repair! 10/10 recommend

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august belt

about 2 months ago

Great customer service, workers there are polite and friendly. If you need a quick fix or interested in any accessories , etc I would recommend going to this place. Also convenient to be at Walmart , fix and shop at the same time! Thank you Mark for fixing my device!

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priscilla payne

about 2 months ago

Great experience!! Fixed it perfectly!

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John T Barlow

about 2 months ago

Fast and great customer service

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Omulbanin Nazari

about 2 months ago

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Jessica Mayer

2 months ago

Brought in my son and daughter’s phones to be repaired. Technician went above and beyond assessing phones and repairing the operable one efficiently and in a timely manner will definitely be using them again. Outstanding customer service

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Natan Gomes

2 months ago

They replaced my phone screen very quickly—5 stars.

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Rodney Mosley

2 months ago

This is the best phone repair service around. I went in and had my screen repaired in under 15 minutes. Fast friendly service, at the best rates I have seen. Definitely recommend

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Leslie Reed

2 months ago

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Robert Gibson

2 months ago

Shawn fixed my phone, quick and friendly customer service 10/10

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Anania Martinez

3 months ago

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Trippy Pimp

3 months ago

Fast Great Service!!

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Nick G.

3 months ago

Great service, amazing fast work!

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Rayick Pass

3 months ago

Some of the best service I’ve ever had came with no warning and was handled on my phone in no time. Shoutout to Sean.

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Debra Desper

3 months ago

Shawn is amazing!! I walked in with a phone that did not turn on. He mentioned that the phone needed to have the screen replaced since it is shattered. A few minutes later he showed me that the phone had moisture because of the cracks but he would see if he could bring it back to life Needless to say, it’s back to life. I’m writing this review from my phone now. Yess! Thank you so much Shawn for such awesome service. The price is affordable as well. If you need phone repair, please stop by to see them. It’s 100% with it.❤️

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Anitha k

3 months ago

I had a really good experience with them The service was pretty quick & of good quality.

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Dawn Hobbs

3 months ago

This place is a 10!!!!! Excellent customer service, efficient diagnostics, and Shawn is an awesome technician!! I will be going back to this location for all of my repairs!!!

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Valerie Campbell

3 months ago

Great experience. Took my daughter's phone in thinking the charging port was broken. They diagnosed it quickly, realized it was a different issue that wasn't worth repairing and refunded us the money. When we later noticed her texts weren't working, we went back and he fixed it right away. no charge and no wait. Fast, honest and super friendly service. Totally recommend.

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Kevinn Cruz

3 months ago

Fast , reliable and definitely worth money spent , very happy and will be back for any issues with other electronics

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Joni Smith

3 months ago

Shawn was fantastic and very helpful. I will be back if we break anymore phones.

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Whitney

3 months ago

Highly recommend

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Hubert Bryan

3 months ago

Mark is the Tech above all TECH. Costumer service above and out of world.The best in Glen Allen

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B Lewis

3 months ago

Great service fast repair 15 min same day service thank you so much!

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Lex

3 months ago

Brought my phone back to life !! Very greatful. and only $45!! it’s a great place for sure.

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ally melgard

3 months ago

Sean is the absolute best!! He is always happy to help me I have come in multiple times and he has always been so great!!!

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Joseph Neely

3 months ago

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Jayona Franklin

3 months ago

Super fast service my phone was done in like 10 minutes. They saved my life 10 out of 10.

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Franklin Benítez

3 months ago

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Brandon Light

3 months ago

Awesome and very fast thank you very much!!!

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Samantha Ryan

3 months ago

Amazing customer service, quick service, affordable prices! Grateful for the help!

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Michael Mergler

3 months ago

Great customer service, and extremely affordable. FF was trying to charge me $450 and mark over here at “the fix tech repair” charged me $150. Mark is a small business owner and is part of our community and anytime I need anything repaired. I will go to him. Thank you mark!

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JACOB GLASER

3 months ago

Extremely helpful

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Cathy Dunn

3 months ago

Shawn fixed my camera glass in less then 10 minutes, best customer service 10/10

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Kelly Davis

3 months ago

Every thing about the experience is wonderful. Customer service was great the timing of my camera parts coming in. It only took a few minutes to get it replaced and it’s a cute little store. I actually got a new phone case and a camera protector.

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JaVonte Fleming

3 months ago

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Dess

3 months ago

Great customer service and very quick service !!!

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Carnesha Corbett

3 months ago

Really nice guy does really good work

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Alaa Elkhatib

3 months ago

I had a great experience with this electronics repair shop. They did a wonderful job fixing my laptop, and the staff was incredibly friendly and professional. They were also very quick, getting the repair done faster than I expected. Their prices were beyond reasonable, especially for the quality of service they provide. Honest, reliable, and efficient—I highly recommend them to anyone needing electronics repairs!

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Adonis Johnson

3 months ago

Shawn did a amazing jobs 10 out of 10 would hate try again because I don’t want my phone broke lol

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Chris Liang

4 months ago

quick back screen replacement

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Michael Turner

4 months ago

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Khanh Tran

4 months ago

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Angelique Jackson

4 months ago

10 minutes to repair a water damaged screen that was dead for a year

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Tray Jones

4 months ago

Shawn was awesome

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k

5 months ago

Fast and great customer service. Highly recommend 👍🏾

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Steven Saad

5 months ago

Best service, only place I trust to get my phone fixed. 10/10 experience fixed it in 5 minutes

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Mujeeb Nazari

5 months ago

The best, always helpful and are really nice.

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Zee Jay

5 months ago

We were taken care of within minutes.

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Cassandra Park

5 months ago

Very quick service. In and out in 30 mins. Competitive price!

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Sage Walker

5 months ago

amazing, fantastic, wonderful, definitely come back bc the service was rlly quick and painless also well priced. way better than going to the apple store. they are so sweet .

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Wilson Claros

5 months ago

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Kaye Snapp

6 months ago

Shawn was amazing! Fixed my camera that had broken for 2 years. It’s like new! He was quick.

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TheFix Short Pump

6 months ago

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Bharat Bhawnani

6 months ago

Shawn was great and he fixed my broken phone screen so perfectly. I would recommend Shawn for any repair.

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Corey West

6 months ago

Quick fast and great work

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Justin Tran (Ephraim)

6 months ago

Great and quick service will come again for my phone repair needs!

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Preston Harper

6 months ago

dire need of a fix at the worst time at night and they did it 15 mins!! for a bad break. definitely would come back again!!!

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Mindy Wyttenbach-Lindsey

6 months ago

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Jayda Tinsley

6 months ago

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Christina Ellett

6 months ago

Reasonably priced fast friendly service!

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Pam Brunson

6 months ago

They fixed my cellphone and did a beautiful job.

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Ms TooCutE Tay

6 months ago

Love ❤️ it so nice and I definitely love my phone case ☺️

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Cynthia Paye

6 months ago

Excellent work! Great customer service and the best prices for fixing iPads in my area. Highly recommended 👏🏾

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Leroy Pace

7 months ago

Shawn fixed my broken screen, best price on time the parts was ordered and replaced with full professional. I recommend every one to get the electronics fixed here

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Brody Dobler

7 months ago

Super fast and professional ready immediately!!

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Kofi Opoku

7 months ago

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Christine Coffey

7 months ago

Fixed my cracked screen in 15 minutes and works great.

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Carla Weller

7 months ago

Shawn fixed my phone great job, I recommend thus place to everyone

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Mahir Daniel

7 months ago

Very good job and great service. I do recommend this place.

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Frank Rusk

7 months ago

Took care of my phone in 10 minutes. And did me a solid with a little bit of a discount. 😃

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Im Him

8 months ago

Get job done quick and effective!

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alexis hunter

8 months ago

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Catie McConnell

8 months ago

Shawn replaced my Ipad screen in under an hour! Service with a smile! Highly recommend The Fix at Walmart in Short Pump!

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Tevian Adams

9 months ago

Great service I had a cracked iPhone 17 pro and nobody else offered the price that they offered, very affordable and quick. Shawn was great make sure you ask for him

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Mahnazi Amiri

9 months ago

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Justin szymanski

9 months ago

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Lynn Pine

9 months ago

Man was very helpful and kind

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Nagat Amin

9 months ago

Great store and friendly person his name is Shawn such a great person

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Aerial Poole

9 months ago

Great service! Super fast and affordable!

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Frank Martin

9 months ago

Speaker blew on my phone. They replaced it in 10 minutes, for a very fair price! Plus its inside of Walmart, so it's easy to let the time pass.

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Jose Cabrera

9 months ago

Hussein did a wonderful job helping me with my computer. He is a gentleman with a wonderful knowledge.

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Casey Mayhew

9 months ago

Great service and products!

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Vikash Sharma

9 months ago

Cleaned my charging port . Very fast and honest .

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Ali Aboali

10 months ago

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Rosa Camacho

over 1 year ago

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Camila Audiffred

over 1 year ago

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JD Mclelland

over 1 year ago

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Shawnda Gregory

over 1 year ago

Great service. Thank you 😊

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Brody Mendel

over 1 year ago

good screen

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Jandre Hackett

over 1 year ago

you a good job i like it

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Katie Morris

over 1 year ago

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sydni wajciechowski

over 1 year ago

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Joan P. Von Schmidt Pauli

over 1 year ago

Shawn is fabulous! I highly recommend the services of The Fix It Tech Repair. I have a trip coming up and he got me all set up!! Thank you!

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Salwa Sheibany

over 1 year ago

Beyond excellent service — courteous, professional, and genuinely outstanding. Thank you, Shawn and Angelica!

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Maxine Briggs

over 1 year ago

Had a wonderful experience with this Company.

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Nate Wells

over 1 year ago

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Ethel Blount

over 1 year ago

Experience customer service

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jalil patel

over 1 year ago

Quick service and reasonable prices!

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Ramirez Jr !!!

over 1 year ago

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VANITY “VANITY LLC” BUSINESS

over 1 year ago

Excellent customer service

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Alissa Babaeva

over 1 year ago

Quick, easy, and professional service! Couldn’t ask for better. Fixed my iPhone back camera in under 5 minutes. Thank you!

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Lee Williams Jr

over 1 year ago

The team did a great job fixing my phone screen and it was quick and smooth definitely recommend them to anyone needing future repairs on phones .

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Sherali Komilov

over 1 year ago

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Roxana Alcaraz Toledo

over 1 year ago

The best service and everything! Thank you so much

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Parker Turk

over 1 year ago

In and out in like 20 minutes with a new phone screen. $70 before tax. It’s inside the Walmart. 0 complaints!

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Andrea Motley

over 1 year ago

Great customer service very knowledgeable helpful and go above and beyond to service customers Thank you I will be coming back again to purchase item

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Bri Hawk

over 1 year ago

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Rich Lehman

over 1 year ago

Very helpful and friendly staff!

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azariah

over 1 year ago

i loved it very nice people , i recommend to go to them.

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Cedric Johnson

over 1 year ago

Called before I visited and they had everything I needed. Privacy protector and case. Wide selection. Great and fast service. Definitely will recommend to family and friends.

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Karen Reed

over 1 year ago

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Daiane Paliano

over 1 year ago

I needed to change the battery on my iPhone 13. They were quick and the price is great!! I recommend it!!

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Ethan Brooks

over 1 year ago

Good experience, Shawn was the guy who fixed it for me, he was quick and nice and my phone was working good after.

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FRANCISCO MONTIEL

over 1 year ago

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Jacquelyn Rook

over 1 year ago

Shawn did a good job

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H Matthews

over 1 year ago

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Kiran Joseph

over 1 year ago

Very nice service and quick expertise by Sean resolved the issue . And very affordable repair in side the Walmart so very convenient

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Seeara Gomez

over 1 year ago

Shawn did an AMAZING job replacing the front and back of my iPhone 14 Pro! The repair was insanely quick and affordable. My repaired phone was even returned with a screen protector, thanks Shawn!

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G Cline

over 1 year ago

Excellent customer service

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Alejandro Reyes

over 1 year ago

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James Correll Sr

over 1 year ago

Excellent customer service!

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Debian Hancel

over 1 year ago

Good job I love my experience

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Amanda Chunn

over 1 year ago

Excellent service! Very friendly and great work. Quick too!! Will use again

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Rohit

over 1 year ago

Shaun was amazing. Repaired my phone in an hour as promised. Very good pricing and location. It’s inside walmart so you can finish your shopping while your phone is worked on.

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DINESH NARANG

over 1 year ago

Excellent service. Great people

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ZaNiya Teairrah

over 1 year ago

Great price on screen protectors and beautiful variety on cases!

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ALsadig Mohamed

over 1 year ago

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Julian Aparicio

over 1 year ago

Karam did an amazing job helping me today.

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Prince Scott

over 1 year ago

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Myranda Lucas (Luna)

over 1 year ago

Great prices,.quick repairs

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kamarion tyler

over 1 year ago

The best service

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Jaser Khataybeh

over 1 year ago

Excellent service, good customer service

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David Brooks

over 1 year ago

Karam

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Razi Amro

over 1 year ago

One of the best spot to fix or buy electronic and the guy that works there is nicest person

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shrouk younis

over 1 year ago

Amazing customer service and very quick repair. 100% would come again

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Emma Ramos-Perez

over 1 year ago

Big variety, Good prices, friendly attentive staff.

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Lata Mantha

over 1 year ago

Good collection and great color options to pick

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Lisa M Eckert

over 1 year ago

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Faith Turner

over 1 year ago

First impression was great. Phone accessories are the absolute best!. Definitely my go to for any phone purchases!

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zach jones

over 1 year ago

Excellent customer service from both the people working here. So grateful that I have met the people who work here. Great work guys! I would highly recommend checking this store out. They also do HDMI repair to gaming consoles & computer repair. I was very pleased with such a fast resolution to my phone screen that was broken. Again thank you so much guys!! I will be sharing to others how good the service was from the owner & employees working

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Torlecia Bates

over 1 year ago

The service was amazing and efficient! Thank you, Karan & Angeli

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Justin

over 1 year ago

Phone was Serviced quickly with quality and care.

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Raul Rashim

over 1 year ago

quick and easy, high quality. thank you so much!

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Mckayla King Mason

over 1 year ago

I love it my phone was fixed faster than expected. I definitely recommend them

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MARIA DE LOURDES GOMEZ MARTINEZ

over 1 year ago

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Rochelle Petty

over 1 year ago

Very professional helped me with my purchase for my phone case very friendly took the time to put my case on for me I recommend this place to anyone

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KERO MAMDOUH ASASS

over 1 year ago

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narain hari

over 1 year ago

Great service.!

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Tamari Dillard

over 1 year ago

Karam was a great helper when asking questions about my laptop thank you so much

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Elisha Waller

over 1 year ago

Karan was very helpful :) nice business

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Briona Hicks

over 1 year ago

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Veronica Kaakyire

over 1 year ago

Great customer service and fixed my broken screen protector for less than I usually pay☺️.

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Dela Pittman

over 1 year ago

Karan was very helpful

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sander altman

over 1 year ago

Mark and Fatimah are amazing! They are so helpful. Thank you for the great service!

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Jrene Yzquierdo

over 1 year ago

Very friendly personnel, and prompt

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Jessica Coles

over 1 year ago

Great customer service

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Pamela Zablit

over 1 year ago

They were super welcoming and really reassured me with everything. Great prices and super punctual! All the cases are super cute as well. Everyone is extremely kind and they really want to help. Thank you guys !!!!!!!!

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shahab 123

over 1 year ago

Great place amazing service

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Brittany Champion

over 1 year ago

They have tha best service and the best prices !! 10/10 Recommend

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jewel quarles

over 1 year ago

Karam helped me a lot & was very patient!

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Noor Muhammad Sherzai

over 1 year ago

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Mason Maddox

over 1 year ago

They did a quick job replacing my screen nice customer support

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Julian Freeman

over 1 year ago

Great service

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Iqra Qureshi

over 1 year ago

Their service is exceptional and beautiful shop with great variety.

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Too High Records

over 1 year ago

Great service very helpful 10/10

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Ramy

over 1 year ago

I had a great experience at iFix in Walmart Short Pump! The staff was friendly, professional, and efficient. They quickly diagnosed the issue with my phone and had it repaired in no time. The pricing was fair, and they even provided helpful tips to maintain my device. My phone looks and works like new again! I highly recommend iFix for anyone in need of reliable and affordable phone repairs. Thank you for the excellent service!

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Ki'Mesha Mealey

over 1 year ago

Customer service was awesome.

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Arif Ali

over 1 year ago

Thank you so much for irritating

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Chantiqua Woodson

over 1 year ago

Very helpful

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Susy Escobar

over 1 year ago

Good Store

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Susy Escobar

over 1 year ago

Good store good employees

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Marwa Alnagar

over 1 year ago

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Caroline Coogle

over 1 year ago

Good service

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tyler crane

over 1 year ago

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Mariah Dabney

over 1 year ago

The best phone case place around! So many options and customer service was amazing! They also do repairs on most devices!! Check them out!!!!!

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Gatheredcash1

over 1 year ago

Great experience very fast very cheap amazing

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crystal Watson

over 1 year ago

Excellent

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Lakala Williams

over 1 year ago

Hey love is Kala thank you so much for the case and I will be back y’all come hit up my girl

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Felicia Smith

over 1 year ago

The employees here are super helpful and knowledgeable about fixing your phone! I have a Google phone, so it's pretty normal for parts to have to be ordered. The shipment only took a few days and he fixed my phone in less than an hour. He even gave me advice on how to keep my phone battery in good condition so I don't have to bring it back. Definitely recommend coming here

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Ghosy Khataybeh

over 1 year ago

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LaTi as h Bailey

over 1 year ago

Karma and Fatima were very professional & greeted me with a smile. They both new there job well & I was so happy with my customer service.

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Danae Porter

over 1 year ago

Customer service was great Karam and Fatimah was great I will b back

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Zay Philly

over 1 year ago

Amazing

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Sportyelf

over 1 year ago

Karam assisted me great service

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Terrence Glover

over 1 year ago

Karam/fataah Helped a lot

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Robyn Anderson

over 1 year ago

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Greg Maben

over 1 year ago

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Kelsie Conaway

over 1 year ago

Great service

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precious

over 1 year ago

Very cute store and friendly service!

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Daphne Vera

over 1 year ago

i really do love the cases they know how to help people pick out there cases they have really good energy grate place to visit

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Riley McIntosh-Wiseman

over 1 year ago

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Chris Jeffer

over 1 year ago

Mark and Shaun do fantastic and quick work here. Good location too, highly recommend

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shariar ahmmed

over 1 year ago

Karam gave me excellent customer service!

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Melissa Smith

over 1 year ago

The Fix in the Walmart in short pump was amazing! Helped me find what I needed immediately with amazing prices! Shout out to Karam & Fatimah thanks again 💫

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Summer Toler

over 1 year ago

Fatimah had excellent customer service ! Really appreciated her

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Tammy Baniissa

over 1 year ago

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Rochelle Recio

over 1 year ago

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Kumaresh Ramanathan

over 1 year ago

Great service and very friendly

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Ramez Solaiman

over 1 year ago

This store has great customer service and anything you can think of from phone cases to phone accessories overall just a great vibe would definitely recommend and come back

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kiesia pulliam

over 1 year ago

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Kiara Barnes

over 1 year ago

Great Customer Service!!! The best accessories ❤️❤️

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Yazan Fth

over 1 year ago

Awesome Staff and great service, they are professional and too quick solving my phone issues, wish they the best of luck

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Parwiz he

over 1 year ago

Karam

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Jasmine journey

over 1 year ago

Beautiful cases! Karam was super helpful aswell!!

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Everett Purnell

over 1 year ago

Great service

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Jake Read

over 1 year ago

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ibrahim Al hardan

over 1 year ago

Karam helped me a lot and fixed my phone in 20 minutes

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Milyceia Coston

over 1 year ago

Karam was an amazing sales recruiter!! He welcomed us in to the store with an awesome customer service !!

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kelaysha

over 1 year ago

karon was very kind and helpful

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Haja Nimaga

over 1 year ago

Karam is really really good at what he does and he was so sweet and kind to me when I went there🥰🥰

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Marbella michelle meza

over 1 year ago

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Thomas Lewis

over 1 year ago

Cool place for phone accessories. Friendly personal that are very knowledgeable.

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Kyla Cook

over 1 year ago

Karam was super sweet and very helpful!!!

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Richard Holloway

over 1 year ago

Karam was Excellent!

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Tawanda Cammack

over 1 year ago

Karan is a gem! Very helpful and kind! I will be back with my whole family just because of the extreme personable vibe I got! I will be a long term customer! Highly recommend!

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Ameer Ahmad

over 1 year ago

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Jakhiay Phillips

over 1 year ago

The store is really nice and the man that helped kirim was really helpful

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imani k

over 1 year ago

Great customer service definitely coming back!!!!!!

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LaTrice Taylor

over 1 year ago

Hidden gem! All your phone care needs! Karam was such a delight/ he was so professional and helpful!

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ayooomauri

over 1 year ago

Nice lil spot krama

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Richie A Pool

over 1 year ago

It's the best love the customer service from mark and karam

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Aisha Roberts

over 1 year ago

Awesome service

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Imani Fulford

over 1 year ago

Great service brought air pods & phone case

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Jackson Harper

over 1 year ago

Karam really welcomed me in with open arms and answered sooooooooo many questions about their phone repair service and their awsome cases! 6/5 stars really recommend!!❤️❤️❤️

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Sarry Baniissa

over 1 year ago

Love the staff! Very friendly, fixed my phone and hooked it up with an amazing case and screen protector!

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Giovanni Mendoza

over 1 year ago

Amazing service

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Jimmy Ghotra

over 1 year ago

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Amira Debees

over 1 year ago

Lovely people Karam and fatma

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Tarek Hakki

over 1 year ago

Great customer service pleas come see these great helpful guys .Fatima and karam

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Luci Olsen

about 1 year ago

Amazing results at a good price ‘‘twas a quick fix . Employees friendly. Best price in town. Treated well. Washed hubby’s cell & it survived but screen saver did not. Can bring cell in if need help placing the new screen protector I bought in middle of Walmart.

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Autumn Fox

over 1 year ago

Absolutely awesome price and amazing cases !

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Tatiana chavous

10 months ago

My experience was 10/10 he fixed my battery in the picture above for my iphone 14 . I would recommend shawn he was nice

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Kalyah Maaae

10 months ago

It was quick. my phone looks great. It looks like it did before. Thanks to him and it wasn’t too much far as cost for my iPhone 11.

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Cj Mcquinn

10 months ago

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Alejandro Ramos

10 months ago

Wonderful experience employee helped us very well

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Annie Morgan

10 months ago

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Moe Williams

10 months ago

Shaun is the man, he is not waste your time or money cause he values your time and money 💪🏽 never going anywhere else again

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Guhan Sundaresan

10 months ago

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Ian Sweeney

10 months ago

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Jael Davidson

10 months ago

Shawn did a great job less than 15 mins

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Robert Ward

10 months ago

Shawn fixed my charging port, I was struggling for months he fixed it less then 10 minutes,Good customer service.

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Joshua Bennett

10 months ago

Cheaper, easier and faster than the Mac store! Apple wants you to log into your iCloud to replace the battery on your phone, will make you wait even when they give you an appointment time and charge you $90 to leave it with them for 4 hours. The Fix did the repair in 25 minutes, while I waited for $68. If the battery holds up, I will come back here before I ever take out of warranty stuff to the Apple Store.

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saso

10 months ago

Amazing customer service I recommend to go if you need new phone case or protector

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Aaron Wimbish

11 months ago

Shawn fixed my kids Tablet, Good customer service,

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Sean Wiber

11 months ago

Best in town. They fixed my daughter’s phone in 15mins and it was the most affordable price in town.

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Lena Tran

11 months ago

Good customer service and the price was not bad!

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Glenda Ingram

11 months ago

Excellent customer service

S

Saroj Adhikaric11d9 cx80rriduxpf0s22 x

11 months ago

R

Robert Quartey

11 months ago

I want to commend Shawn who helped me get my phone back to normal. When he told me that he can fix my badly damaged phone I couldn't believe it but I can attest to the fact that he came through with his promise. My ragged and beat up phone is now brand new. The customer service was exceptional, and I will recommend the Fix Tech Repair Shop inside the Short Pump Walmart Store to anyone who needed help with their cellphone. Thank you, Shawn for your kindness and great customer service.

A

Andrea

11 months ago

Awesome customer experience!!!

A

Alexander Trujillo Rosales

11 months ago

Shawn fixed my phone in 5 minutes good customer service

t

tamari

11 months ago

Shawn was great person to work with he fixed my MacBook and keep you updated on estimate time and calls you when ready thank you for fixing my laptop!n

G

Gabe Morgan

11 months ago

Quick and good people

I

Issa Atallah

11 months ago

Karam

A

Ahmad Idries

11 months ago

M

Mike Kemp

11 months ago

Fixed my charging issue and hooked me up with a nice phone case

J

Jamie Lloyd

12 months ago

Fast service! Fixed a shattered iPad in an hour. Fabulous!

J

Jakia Jones

12 months ago

10/10. Fast and efficient. Shaan was amazing.

E

Elias Herrera

12 months ago

Great and quick repair, went in before to get the parts ordered and repair took only a few minutes. Good service overall.

M

Makka Pakka

12 months ago

Best price put of anywhere I've seen. Super freindly and gave discounts on bundles.

V

Valerie Davis

over 1 year ago

Karam was very helpful with customerservice

K

Karam Baniissa

12 months ago

K

Katy Felts

12 months ago

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Rahul

12 months ago

Staff was super friendly, transparent. Phone was repaired in under 30 minutes - this included a replacement battery & loudspeaker. Price was more than fair. Highly recommended!

C

Cindy Viener

about 1 year ago

Karam Very helpful!!

M

Moses Tsorblewu

about 1 year ago

Karam helped me alot

J

Jay Derival

about 1 year ago

Great costumer service and phone came out great- Karam

P

Patrick Nkeramihp

about 1 year ago

Great service

R

Raquel ayres

about 1 year ago

(Translated by Google) Great store, amazing service. (Original) Ótima loja atendimento incrível

C

Cole Allman

about 1 year ago

Shawn was great! Excellent customer service and a speedy repair for a fair price. Highly recommend coming here for phone repair.

E

Emily Rivera

about 1 year ago

Best place ever

L

Lisa Scruggs

over 1 year ago

Great customer service! Always takes the greatest care of our devices!

R

Razzouk CLT

about 1 year ago

C

Charbel Jaber

about 1 year ago

n

naresh anbazhagan

about 1 year ago

I had my M1 MacBook LCD replaced at The Fix (Short Pump) and couldn’t be happier. Angelie and Shawn went above and beyond especially Angelie, who patiently handled my situation and even stayed after hours to get my laptop fixed. Angelie’s professionalism, patience, and genuine care made a stressful situation so much easier. She truly sets the standard for customer service. Their prices are fair, their service is top-class, and I highly recommend them for any laptop, iPad, or phone repairs.

J

Jonathan Josue Quintanilla Perla

about 1 year ago

T

Tamana Hashimi

over 1 year ago

He is very nice and also he is very smart. This is my second time that brings my iPhone and he did very well.

J

Jeremy Keiser

about 1 year ago

Great experience!! Fast and super nice 👍 would recommend again!

F

Flor Martinez

about 1 year ago

Super quick fix

d

daheisha edwards

about 1 year ago

He was so fast and customer service was 100% polite

A

Aminata Kargbo

about 1 year ago

C

Collin

about 1 year ago

I got repaired by Shawn and I was not disappointed with the service.. thanks I would definitely recommend this company to others!

C

Cody Fulcher

about 1 year ago

Excellent service from Shawn , very friendly , polite and fixed everything perfectly. Thank you guys so much

T

Teonna Harris

about 1 year ago

S

Sandra Mauricio

about 1 year ago

Very good

B

Beckett Rogers

about 1 year ago

Cheap and fast the workers were very nice and efficient. I would 100% go back again.

C

Cassandra Jones

about 1 year ago

r

randal johnson

about 1 year ago

Fast, fantastic experience my old phone looks brand new. If I need anything again I'll definitely be back.

i

ingrid schweickert

about 1 year ago

Excellent - quick friendly & wonderfully helpful!!! Awesome - will come here next time

T

TreBeats92

about 1 year ago

My iPhone stopped charging and they were able to help me by replacing the charging port in 1 hour with a 14 day warranty if anything goes wrong.

j

jessica barker

about 1 year ago

Fast, affordable, and excellent service! He replaced two iPads before we were even done shopping. Highly recommend!

N

Nikki Chenault

about 1 year ago

literally best place to go!!! so nice and affordable

M

Mariahh2xx

about 1 year ago

Repair took all of 10 minutes! Two workers in there very professional.

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Toya Mines

about 1 year ago

C

Crescent Computers

about 1 year ago

Excellent job done

R

RaJhae’ Watson

about 1 year ago

Sean helped me soooooo much!!!!!! Amazing service affordable and quick!!!!!!!

J

John Adams

about 1 year ago

Great job fixing my phone,,thank you 🎉🎉🎉🎉

E

Elizabeth Williams

over 1 year ago

Awesome people very nice and helpful 2nd time even better these people are great

A

Amber jessee

about 1 year ago

A

Angel Muñoz

about 1 year ago

A

Abby Talman

about 1 year ago

Great, fast service!

D

Dave

about 1 year ago

Fixed my camera with ease. Thank you

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spit vxmp

about 1 year ago

B

Bo Xue

about 1 year ago

10 minutes got my screen replaced! Perfect!

D

Daniel Alvarez

about 1 year ago

C

Cynthia Gordon

about 1 year ago

Very fast and professional. So thankful.

N

Nelson N

about 1 year ago

G

Garrett Hicks

over 1 year ago

Great experience in and out right away.

V

Valerie Anne Adeosun

over 1 year ago

The service was good. My phone is fixed and feel new

p

prime proseller

over 1 year ago

Excellent service Fastest service They are kind

D

David McDonald

over 1 year ago

D

Deivis Guerra

over 1 year ago

(Translated by Google) Very good service, fair prices (Original) Muy buena atención precios justos

H

Heaven Barb

over 1 year ago

He was awesome! I was in and out so fast and he is super nice! Highly recommend

E

Edehi Airewele

over 1 year ago

Quick and excellent service. Got my sansung phone screen ordered and replaced in less than 24 hours.

K

Keith Stagg

over 1 year ago

Great pricing and great service!

L

Lisa Taylor

over 1 year ago

S

Summer Gibson

over 1 year ago

Wonderful customer service

B

Berhanemeskel Araya

over 1 year ago

Very nice people helped get my phone fixed pretty quick by the time I was done shopping had new screen and back fixed and changed

B

Branden Gill

over 1 year ago

Fast and good

C

Carson Smith

over 1 year ago

Sean was great!

S

Sylvia

over 1 year ago

They have a great Collection of cases and accessories Shawn fixed my phone in less then 10 minutes he did a great job

N

Natalie YURECKA

over 1 year ago

So easy! Order a new case, came within a day!

A

Alfeah Seru

over 1 year ago

T

Trevor Major

over 1 year ago

K

Kaitlyn

over 1 year ago

The people working there were so helpful and . We got cute new cases and screen protectors and it was a great price ! :)

C

Carol Luchsinger

over 1 year ago

Exvellent service am repair

K

Kaival Gandhi

over 1 year ago

Your local repair experts for every device

From iPhones to gaming laptops, The Fix in Glen Allen, VA is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust

Phone Cases

Phone Cases

Protect your device in style! At The Fix in Glen Allen, VA, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.

Nintendo Switch Repair

Nintendo Switch Repair

Cracked Nintendo Switch screen? We repair Switch devices in Glen Allen, VA quickly and affordably. Fast, easy, and always with high-quality parts.

MacBook Repair

MacBook Repair

For broken screens, battery replacements, or other issues, The Fix in Glen Allen, VA provides quick MacBook repairs with premium parts.

PlayStation Repair

PlayStation Repair

Is your PlayStation giving you trouble? At The Fix in Glen Allen, VA, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.

Google Repair

Google Repair

Need your Google Pixel fixed? At The Fix in Glen Allen, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Tablet Repair

Tablet Repair

Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in Glen Allen, VA provides fast, affordable tablet repairs with free diagnostics.

Computer Repair

Computer Repair

Need PC or desktop service in Glen Allen, VA? We provide free diagnostics and affordable repairs, always with high-quality parts.

Game Console Repair

Game Console Repair

From Nintendo Switch® to PlayStation and Xbox, The Fix in Glen Allen, VA repairs all major game consoles. Fast service and dependable results.

Laptop Repair

Laptop Repair

Got a broken laptop? The Fix In Glen Allen, VA, our team repairs most laptop brands and models using high-quality replacement parts.

iPad Repair

iPad Repair

Need your iPad fixed? At The Fix in Glen Allen, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Cell Phone Repair

Cell Phone Repair

We repair all major phone brands in Glen Allen, VA. iPhone, Samsung, Google, and more—get your phone fixed fast.

iPhone Repair

iPhone Repair

Cracked screen? Battery draining too fast? Our team in Glen Allen, VA repairs iPhones with precision and high-quality parts to make your device feel new again.

Samsung Repair

Samsung Repair

Whether it’s a Galaxy screen replacement or a charging issue, The Fix in Glen Allen, VA offers fast and reliable Samsung repairs.

Xbox Repair

Xbox Repair

Xbox not working properly? Our team in Glen Allen, VA offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.


Where can I get my phone repaired in Short Pump?

The Fix is a dedicated repair store inside the Walmart Supercenter at 11400 West Broad Street, Glen Allen, in the heart of Short Pump. We handle phone repair, tablet repair, computer repair and console work, and we carry the cases, screen protectors and chargers that go with them.

Short Pump has no shortage of places to get a screen replaced. What this location offers is different: the repair happens inside a store you were already going to, we open at nine in the morning, and we stay open until ten on Friday, Saturday and Sunday. If your screen breaks on a Sunday evening, most of West Broad Street has closed for the day.


Why choose The Fix in Walmart Short Pump?

Three reasons, and none of them is a slogan. The first is hours: nine to nine Monday through Thursday, nine to ten Friday and Saturday, and eleven to ten on Sunday. That is the widest window on this stretch of Broad Street. The second is the diagnostic. Every device is assessed at no cost before anything is quoted, so you are not paying to find out what is wrong, and if a repair is not worth doing you will be told that rather than sold it. The third is that nothing is opened or replaced without your approval.

Central Virginia adds its own wear. Summers here are long and humid, and a phone that spends afternoons in a parked car on the Broad Street lots runs hot enough to age its battery faster than the calendar suggests. Humidity is the slower problem: it works past seals that have loosened with age, which is why liquid faults often turn up on older phones with no single spill to blame.


What phone repair services do you offer in Short Pump?

Screen replacement is the most requested phone repair at this location, across recent iPhone, Samsung Galaxy and Google Pixel models as well as older devices still in daily use. Where more than one screen option exists for a model, you get the difference between them explained before you choose, not after.

Battery replacement is the second cluster. If a phone that used to last a full day now needs a charge by mid-afternoon, or shuts down suddenly while the screen still shows charge remaining, the battery is the first thing to check rather than the last.

Beyond those two, we handle back glass replacement, charging ports that no longer hold a cable, cameras that have gone blurry or stopped focusing, speakers and microphones that sound muffled, unresponsive touch areas, and liquid damage assessment. Liquid is the one case where timing really matters: the sooner a wet device is opened and cleaned, the more of it can be saved.


What devices can you repair besides phones?

This location is a full device repair store, not a phone-only one. If it has a screen or a battery, it is worth bringing in.


Tablet and iPad repair

Tablet screens fail differently from phone screens. The panel is larger, more fragile, and on many models bonded to the glass, so a small crack is not automatically a small job. We handle iPad screen replacement, tablet battery replacement across Samsung Galaxy Tab, Amazon Fire and other Android tablets, and charging problems on devices that have been in a household for years. In a county this school-heavy, tablets arrive with a recognisable pattern: corner cracks from backpack pressure rather than clean drops.


Computer and laptop repair

A machine that will not start disrupts work and schoolwork at the same time. We service both Windows laptops and desktops and Apple MacBooks: screen replacement, keyboard damage, battery service, storage and memory upgrades for machines that have slowed down, and virus and malware removal. Spilled drinks are a common cause of laptop failure and are treated the same way as liquid damage on a phone, with speed mattering more than anything else.


Game console repair

PlayStation 5 HDMI port repair is one of the more frequent console jobs, along with disc drive faults on Xbox, Nintendo Switch screen replacement and controller drift. Consoles are often written off when the fault is a single port or a worn component.


What quality of parts do you use?

We use high-quality replacement components sourced from suppliers we work with consistently. Where a model has more than one screen option available, they are not identical, and the differences are real: brightness, colour response and how the panel behaves over time. You will hear what those differences are before you decide, because a screen that suits one person's budget and another person's expectations are not always the same thing.

Every component is checked for fit and function before it goes into a device, and the repair is tested afterwards. If a part for an unusual model is not in stock, we will tell you how long sourcing it takes rather than fitting something that is merely close.


How does the repair process work?

Six steps, and the whole point of the order is that you know the cost before anything happens.


  1. Bring the device in. No appointment is needed for most repairs at the West Broad Street location. Walk-ins are how the majority of jobs start here.
  2. Free diagnostic. A technician assesses the device at no cost and explains what is actually wrong in plain language. Sometimes the fault is not the one you came in expecting.
  3. Clear quote. You receive the full price before any work begins, with no obligation to go ahead. Where there is more than one way to fix something, you get the options and the trade-offs.
  4. The repair. With your approval, work starts immediately. Common phone and tablet repairs are often finished in under an hour.
  5. Testing. The device is tested after the repair to confirm the reported fault is resolved and nothing else has been affected.
  6. Pick-up. We let you know as soon as it is ready, which is frequently before you have finished shopping.


Where exactly is The Fix in Short Pump?

The Fix is inside the Walmart Supercenter at 11400 West Broad Street, Glen Allen, VA 23060. Short Pump Town Center is about two thirds of a mile west on the same road, and Short Pump Village sits immediately next door, so the whole stretch is walkable from one parking lot to the next if you are already out here.

From I-64, take Exit 178 and head east on West Broad Street; the Walmart is a short run down on your right. Coming from downtown Richmond, stay on Broad through Innsbrook and you will reach us before the town center. Parking is free and shared with the Supercenter, which is worth something on this part of Broad Street.

The store serves Short Pump, Wyndham, Twin Hickory and the Innsbrook office corridor, and it is a practical stop for anyone commuting Broad Street or I-64 between Richmond and Goochland.


What should I expect when I visit The Fix in Short Pump?

Most visits here start with a screen or a battery, and the part people tend to get wrong is the timing. The assumption is that you leave the device and come back another day. In practice most phone and tablet work is finished before the shopping is done, which is the case for a repair store sitting inside a Supercenter: the repair fits into a trip you were already making.

Expect the diagnosis to come before the price, and expect it to be honest about whether the repair is worth doing at all. A charging problem that turns out to be lint in the port is not a repair, and you should not be charged for one. That works the other way too: a phone that looks finished is sometimes recoverable, and it is worth having it opened before you write it off.

The smaller work is worth asking about at the same time. A screen protector applied without bubbles, a case for a model that is awkward to shop for, a speaker or charging port cleaned out while the device is already open. These take minutes and save a second visit, but only if you mention them at drop-off.


What are the most common repairs at this location?

  • Phone screen replacement across iPhone, Samsung Galaxy and Google Pixel models, recent and older
  • Back glass and rear panel replacement
  • Battery replacement for phones and tablets
  • Charging port repair for devices that only charge at an angle, or not at all
  • Liquid damage assessment and board cleaning
  • iPad and tablet screen replacement, including school devices
  • Laptop and desktop service, from storage upgrades to screen and keyboard damage
  • Console work, including PlayStation HDMI ports, Xbox disc drives and Nintendo Switch screens
  • Camera and lens repair for phones that have gone blurry after a drop
  • Cases, screen protectors and charging accessories, fitted while you wait


Frequently asked questions

What are your hours in Short Pump?

Monday through Thursday 9am to 9pm, Friday and Saturday 9am to 10pm, and Sunday 11am to 10pm. These are our own hours rather than the Supercenter's. The late Friday, Saturday and Sunday close is the main practical difference between us and most of the repair options on West Broad Street.


Do I need an appointment, or can I walk in?

Walk-ins are how most repairs start at the West Broad Street location, and no booking is needed for a cracked screen, battery service or a charging port that has stopped holding a cable. For a less common model, calling ahead at (804) 868-5555 lets us check part availability first.


Can you repair my phone the same day?

Most screen and battery jobs are same-day, and many are finished within an hour. Whether yours can be depends on the model and whether the part is in stock, so ask at drop-off and you will get a specific answer rather than a general one.


Is there more than one screen option for my phone?

For many models, yes. Screens differ in brightness, colour and how they hold up over time, and the right choice depends on how long you plan to keep the phone and what you use it for. You will hear the differences before you choose. If you are keeping the phone for years, say so at drop-off, because that changes the recommendation.


My phone will not charge. Is the port broken?

Not always. Pocket lint compacts in the bottom of a charging port over months and stops the cable seating fully, and that is a cleaning job rather than a repair. It is worth having looked at before replacing anything. If the cable only works at an angle, the port itself is more likely.


My phone got wet. What should I do before bringing it in?

Turn it off and leave it off, remove the case and SIM tray, and do not plug it in. Skip the rice, which does nothing useful. Liquid damage is a cleaning job rather than a drying job, and the sooner the residue is removed from the board, the more of the device survives. A phone that will not turn on after getting wet is not automatically finished.


Can a cracked back glass be replaced, or is the phone finished?

It can be replaced. Back glass is treated as permanent damage more often than any other fault described that way, particularly on iPhone models where the panel is bonded. It is a separate job from the front screen and worth asking about.


My camera has gone blurry since I dropped it. Is that the lens?

Often it is the lens cover rather than the camera itself, which is a much smaller job. Cracked lens glass scatters light and makes every photo look hazy even though the module underneath is fine.


Do you work on Google Pixel phones?

Yes, across the Pixel range. Screen replacement, battery service and charging port work are all handled here, and it is one of the brands people assume is harder to get serviced locally than it is.


Do you fix PlayStation and Xbox consoles?

Yes. HDMI port failure on PlayStation 5 and disc drive faults on Xbox are the two most common console jobs, and both are repairs rather than replacements. Nintendo Switch screen and joystick drift work is handled here too.


Will you tell me the cost before starting?

Yes. Every device gets a free diagnostic and a full quote before any work begins. If the repair does not make financial sense for your device, you will hear that instead. Nothing is opened or replaced without your approval.


Will I lose my data during a screen or battery repair?

Screen and battery work does not touch your storage, so photos, messages and apps stay where they are. Backing up first is still the sensible habit, because a device that arrives with an existing fault can behave unpredictably once it is opened.


Other Locations Near By You

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The Fix in Walmart Midlothian

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The Fix in Walmart Newport News

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The Fix in Walmart Colonial Heights

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The Fix in Potomac Mills

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The Fix in Walmart Richmond

2410 Sheila Ln, Richmond, VA 23225, United States

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Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.

The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.

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