Slow or broken desktop? At The Fix in Norfolk, VA, we repair all types of computers—from gaming rigs to office PCs. With free diagnostics and high-quality parts, we make it easy to get your computer running like new.

Desktop computer failures often manifest as cryptic error codes, thermal shutdowns, or hardware bottlenecks that severely impact productivity. Whether it is a workstation failing to POST (Power On Self Test) or a gaming rig suffering from frame drops due to thermal throttling, these issues indicate underlying hardware or configuration faults that require professional analysis.
When you require advanced Computer Repair in Chesapeake, VA, The FIX provides component-level diagnostics and hardware optimization. Located at 1401 Greenbrier Pkwy inside Greenbrier Mall, our facility is equipped to handle complex troubleshooting for custom builds, enterprise workstations, and all-in-one PCs. We serve the technical needs of engineering students at Tidewater Community College (TCC) and business professionals in the Summit Pointe district.
The "Blue Screen of Death" is a kernel-level error indicating that Windows can no longer operate safely. To the untrained eye, it is just a crash; to a technician, the specific "Stop Code" is a roadmap to the root cause.
At our Chesapeake lab, we analyze codes such as CRITICAL_PROCESS_DIED, MEMORY_MANAGEMENT, or WHEA_UNCORRECTABLE_ERROR. These often point to specific failures:
We treat the BSOD as a symptom, not the disease, utilizing dump file analysis to pinpoint the exact hardware or software failure.
Heat is the primary enemy of semiconductor performance. In the humid climate of Hampton Roads, dust accumulation inside the chassis can mix with moisture to create a thermally insulating layer on heatsinks. This forces the CPU and GPU to downclock (throttle) to prevent physical damage, resulting in sluggish performance or sudden shutdowns.
We provide comprehensive thermal management services. This goes beyond simple dusting. We optimize positive or negative air pressure configurations within the case, manage cable routing to prevent airflow turbulence, and apply high-conductivity thermal paste to the processor. This service is essential for high-performance rigs used by gamers in Great Bridge or Hickory to ensure consistent clock speeds under load.
The Power Supply Unit is the heart of the computer, converting AC wall power into stable DC rails (12V, 5V, 3.3V) for components. A failing PSU can cause random reboots, failure to start, or even catastrophic damage to the motherboard and graphics card if the voltage regulation fails.
If your desktop is experiencing power cycling or you smell ozone/burning, it is critical to test the PSU. We use digital power supply testers to verify the voltage stability on all rails. We can calculate your system's total power draw and install a high-efficiency unit that provides adequate headroom for current and future components.
Mechanical Hard Disk Drives (HDDs) are the most significant bottleneck in older computers. The physical limitations of spinning platters result in slow boot times and application loading. Upgrading to a Solid State Drive (SSD), particularly NVMe protocols, can saturate the SATA or PCIe bus, offering read/write speeds up to 30x faster than HDDs.
We perform bit-for-bit cloning services at our Greenbrier Mall location. This migrates your operating system, user profile, and data to a new SSD without data loss. For businesses in Chesapeake, we also configure RAID (Redundant Array of Independent Disks) arrays to ensure data redundancy and protection against single-drive failure.
Building a custom PC requires more than just plugging parts together. It involves checking component compatibility (socket types, chipset clearance, RAM height), updating BIOS firmware for CPU support, and enabling XMP/DOCP profiles for memory speed.
We assist with the assembly of custom rigs. Whether you have purchased the components for a CAD workstation or a 4K gaming beast, our technicians handle the build process. We ensure professional cable management behind the motherboard tray, which not only looks clean but is crucial for unobstructed airflow.
Software compromises can hijack system resources, leading to high CPU usage and network latency. Rootkits and sophisticated malware often bury themselves deep within the system files, evading standard antivirus scans.
Our technicians in Chesapeake utilize specialized tools to scan and sanitize infected drives. Beyond removal, we assist in hardening the system security, configuring firewalls, and ensuring that your personal or business data remains secure from external threats.
Desktop repair requires a workspace equipped with anti-static mats, spare component libraries for testing (swapping GPUs/RAM), and precision tools. Attempting to diagnose a motherboard failure without these resources can lead to misdiagnosis and unnecessary part purchases.
At The FIX in Chesapeake, VA 23320, we pride ourselves on technical accuracy. We provide transparent diagnostics and durable repairs, ensuring your desktop computer operates as the powerhouse it was designed to be.
Q: My computer turns on, fans spin, but there is no display. What is the issue?
A: This "No POST" condition often indicates a failure in the RAM, GPU, or Motherboard. We recommend bringing the tower to our Chesapeake location. We use a motherboard speaker to listen for "beep codes" or check the debug LEDs on the board to isolate which component is failing the power-on self-test.
Q: Can you recover data from a clicking hard drive?
A: A clicking sound usually indicates a mechanical failure of the read/write head actuator. This is a critical failure. Stop using the drive immediately to prevent platter damage. We can assess the drive's condition and discuss advanced data recovery options to retrieve your files.
Q: Is it worth upgrading an i3 processor to an i7?
A: It depends on your motherboard's socket compatibility and your VRM (Voltage Regulator Module) quality. If the motherboard can support the power draw of a higher-end CPU, the upgrade can significantly improve multitasking and rendering performance. We can verify compatibility at our Greenbrier Mall store.
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From iPhones to gaming laptops, The Fix in Norfolk, VA is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust
Protect your device in style! At The Fix in Norfolk, VA, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.
Cracked Nintendo Switch screen? We repair Switch devices in Norfolk, VA quickly and affordably. Fast, easy, and always with high-quality parts.
For broken screens, battery replacements, or other issues, The Fix in Norfolk, VA provides quick MacBook repairs with premium parts.
Is your PlayStation giving you trouble? At The Fix in Norfolk, VA, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.
Need your iPad fixed? At The Fix in Norfolk, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.
Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in Norfolk, VA provides fast, affordable tablet repairs with free diagnostics.
From Nintendo Switch® to PlayStation and Xbox, The Fix in Norfolk, VA repairs all major game consoles. Fast service and dependable results.
Got a broken laptop? The Fix In Norfolk, VA, our team repairs most laptop brands and models using high-quality replacement parts.
Need your iPad fixed? At The Fix in Norfolk, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.
We repair all major phone brands in Norfolk, VA. iPhone, Samsung, Google, and more—get your phone fixed fast.
Cracked screen? Battery draining too fast? Our team in Norfolk, VA repairs iPhones with precision and high-quality parts to make your device feel new again.
Whether it’s a Galaxy screen replacement or a charging issue, The Fix in Norfolk, VA offers fast and reliable Samsung repairs.
Xbox not working properly? Our team in Norfolk, VA offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.
Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.
The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.
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