The Fix in Greenbrier Mall

The Fix in Chesapeake, VA provides expert repair services for phones, tablets, and other devices, along with a full range of mobile accessories. Whether you need a screen replacement, battery service, or charging port repair, our skilled technicians are here to help.

The Fix tech repair store interior

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The Fix in Greenbrier Mall

1401 Greenbrier Pkwy, Chesapeake, VA 23320

+1 (757) 352-1414
Store Hours:
monday:
10:00 AM - 08:00 PM
tuesday:
10:00 AM - 08:00 PM
wednesday:
10:00 AM - 08:00 PM
thursday:
10:00 AM - 08:00 PM
friday:
10:00 AM - 09:00 PM
saturday:
10:00 AM - 09:00 PM
sunday:
12:00 PM - 06:00 PM
Google Reviews:
5
916 reviews
K

Kenneth Rodgers

about 22 hours ago

The Fix was a life saver. I took my MacBook to two other shops and they couldn't identify the cause of my MacBook not working. The Fix was able to identify and resolve the issue in half the time it took the other shops who could only tell me they couldn't fix the issue. The technicians were very courteous and professional. They kept me updated throughout the entire process. I would definitely recommend them to only looking for repair services.

S

Shelton Freeman

2 days ago

Great customer service

R

Ro Bandz

2 days ago

I was referred here and this place fixed the HDMI on my Xbox series X super fast and for a cheaper price than other places. Would definitely recommend to anyone else.

R

Raine Smith

2 days ago

This place is awesome! Bought some AirPods from them and my friend got her got the battery changed in her phone. They are so friendly and helpful! Totally recommend this place

E

Edward palmquist

4 days ago

Great shop fixed my PS5 cooling other shop wouldn’t help with

A

Aiden Cox

5 days ago

Did a great job on ps5 repair!

W

William Goodwin

5 days ago

Fixed the HDMI port on my Xbox , cheaper and faster than other stores

K

Kivon Farrow

8 days ago

p

phillip kemp

11 days ago

Phone screen broke right before they were closing and still took me in and had it done quickly !! Very reliable very good work !!

N

Nick Johnson

15 days ago

It did took 30 min but the associate was able to fix my galaxy watch

Your local repair experts for every device

From iPhones to gaming laptops, The Fix in Norfolk, VA is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust

Phone Cases

Phone Cases

Protect your device in style! At The Fix in Norfolk, VA, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.

Nintendo Switch Repair

Nintendo Switch Repair

Cracked Nintendo Switch screen? We repair Switch devices in Norfolk, VA quickly and affordably. Fast, easy, and always with high-quality parts.

MacBook Repair

MacBook Repair

For broken screens, battery replacements, or other issues, The Fix in Norfolk, VA provides quick MacBook repairs with premium parts.

PlayStation Repair

PlayStation Repair

Is your PlayStation giving you trouble? At The Fix in Norfolk, VA, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.

Google Repair

Google Repair

Need your Google Pixel fixed? At The Fix in Norfolk, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Tablet Repair

Tablet Repair

Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in Norfolk, VA provides fast, affordable tablet repairs with free diagnostics.

Computer Repair

Computer Repair

Need PC or desktop service in Norfolk, VA? We provide free diagnostics and affordable repairs, always with high-quality parts.

Game Console Repair

Game Console Repair

From Nintendo Switch® to PlayStation and Xbox, The Fix in Norfolk, VA repairs all major game consoles. Fast service and dependable results.

Laptop Repair

Laptop Repair

Got a broken laptop? The Fix In Norfolk, VA, our team repairs most laptop brands and models using high-quality replacement parts.

iPad Repair

iPad Repair

Need your iPad fixed? At The Fix in Norfolk, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Cell Phone Repair

Cell Phone Repair

We repair all major phone brands in Norfolk, VA. iPhone, Samsung, Google, and more—get your phone fixed fast.

iPhone Repair

iPhone Repair

Cracked screen? Battery draining too fast? Our team in Norfolk, VA repairs iPhones with precision and high-quality parts to make your device feel new again.

Samsung Repair

Samsung Repair

Whether it’s a Galaxy screen replacement or a charging issue, The Fix in Norfolk, VA offers fast and reliable Samsung repairs.

Xbox Repair

Xbox Repair

Xbox not working properly? Our team in Norfolk, VA offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.


Looking for phone repair inside Greenbrier Mall in Chesapeake, VA 23320?

The Fix is a dedicated repair store conveniently located inside Greenbrier Mall at 1401 Greenbrier Pkwy, Chesapeake, VA 23320. We repair phones, tablets, laptops and game consoles right here in the store. Many phone and tablet repairs are same-day, often taking less than 30 minutes, so you can drop a device off and pick it up while you are shopping.

Phone repair covers iPhone, Samsung Galaxy and Google Pixel models, from the iPhone 17 and Galaxy S25 lines back to phones several generations old. If it is still in your pocket and still worth fixing, we work on it.


Why choose The Fix at Greenbrier Mall for a repair?

Choose The Fix at Greenbrier Mall because the diagnosis is free, and it happens before anyone talks about replacing a part. Our technicians confirm which component has actually failed, then explain the options. That step matters. The visible damage and the real fault are not always the same thing, and the repair you need can be smaller than the one you expected.

It also means you decide with the full picture in front of you: what failed, what it takes to fix, and whether the repair makes sense for a device of that age.


Which phone repairs do we handle at The Fix in Greenbrier Mall?

We handle screen, battery, charging port, back glass, camera and speaker repairs on iPhone, Samsung Galaxy and Google Pixel phones, along with water damage and phones that will not power on.

A cracked screen can mean two different repairs, and the picture tells us which. Shattered glass over a clean, bright image on an iPhone 17 points to damage in the outer layers. Unresponsive touch across part of the panel, or ghost touch, where a Galaxy S25 starts tapping and scrolling while it sits untouched on a table, points to the touch layer or the panel itself. We confirm which one you have before any quote.

Battery trouble shows up in a few ways. A battery draining fast on an iPhone 15 is usually plain wear. A sudden shutdown on an iPhone 13 while the meter still shows charge left means the battery can no longer deliver power under load. A swollen battery is different again. If the case of a Galaxy A55 starts to bulge or a gap opens along the edge, stop charging it and bring it in. Pressing it flat can damage the cell further.

Charging port repair starts with a close look inside the connector. Debris in the port, usually pocket lint, packs down over months until the cable can no longer seat, and on a Pixel 9 that can look exactly like a failed port. When the connector itself is loose or damaged, we replace it.

Back glass is repaired as its own job on newer iPhone and Galaxy models. A chipped camera lens cover, a muffled speaker with a grille full of dust, and a phone that will not power on after a drop round out the phone work we do here.


Can The Fix at Greenbrier Mall repair tablets, laptops and game consoles?

Yes, tablets, laptops and game consoles are repaired in the same store as phones. Drop an iPad Air off the couch and the glass usually breaks at a corner, since corners take the hit. Sit on an iPad mini and the whole touch panel can stop responding. Tablet batteries that no longer last through a school day are replaced too, on iPad and Samsung Galaxy Tab models alike.

Laptop repair covers screens, batteries, keyboards, fans and storage. A MacBook Air that runs hot and loud is often clogged with dust rather than failing. A Windows laptop that has slowed to a crawl frequently needs a new drive, not a new computer. We check before recommending either.

PlayStation 5, Xbox Series X and Nintendo Switch consoles come in for overheating, port and controller faults. A PS5 that shuts itself off mid-game usually needs its internals cleaned and fresh thermal compound applied so it can shed heat again. A Switch that no longer holds the charging cable often has a worn USB-C port.


What parts do we use for repairs at Greenbrier Mall?

We fit high-quality parts matched to the exact model on the bench. Screens change shape and connectors from one iPhone generation to the next, and a Galaxy S panel will not go into a Galaxy A, so we confirm the model number before any part goes in.

Parts for the phones and tablets people carry today are kept in stock. If your model is less common and the part is not on the shelf, you hear at the diagnosis that it has to be ordered.


How does a repair at The Fix in Greenbrier Mall work, from drop-off to pickup?

A repair at The Fix in Greenbrier Mall moves through four stages, from describing the problem to picking up the finished device.


  • Stage 1: Walk in and tell us what happened. No appointment is needed.
  • Stage 2: We run the diagnosis and show you which part has failed.
  • Stage 3: You get a quote and decide whether to go ahead. Nothing is opened until you say yes.
  • Stage 4: We complete the repair and check touch, cameras, speakers and charging before you pick the device up.


Where exactly is The Fix in Chesapeake, VA 23320?

The Fix is on the second floor of Greenbrier Mall, 1401 Greenbrier Pkwy, Chesapeake, VA 23320. Take an escalator or elevator up one level from the main floor and you are on our level.

The mall sits on Greenbrier Parkway in Greenbrier, the busy commercial area of Chesapeake, and I-64 Exit 289 puts you on the parkway a short drive from the mall entrances. The Chesapeake Conference Center is about 0.8 miles to the north. Heading south, Chesapeake City Park is about 1.9 miles away, and Oak Grove Park, with its walking loop around the lake, is about 2.4 miles southwest. The Chesapeake Campus of Tidewater Community College on Cedar Rd is about 5.3 miles southwest of the mall.


How does the Hampton Roads climate affect phones in Chesapeake?

Humidity and salt air are the two things that wear on phones here. Chesapeake sits among rivers, canals and the Intracoastal Waterway, and damp, salty air works its way into charging ports, speaker grilles and SIM trays. Over time that leaves corrosion on the contacts. It shows up as a phone that charges only when the cable is held at an angle, or a speaker that crackles at higher volume.

Water damage is the other side of life near the water. A phone slips off a boat on the Elizabeth River, sits in a damp beach bag, or gets soaked in a summer downpour. Water damage repair here means opening the phone, cleaning corrosion from the board and testing each function one by one. A phone can seem fine after drying out and still fail later once corrosion spreads, so a proper cleaning matters even when it switches back on.


What can you expect during a visit to The Fix at Greenbrier Mall?

Expect a technician who explains the fault in everyday language and walks you through the repair options without jargon. You leave knowing what failed and what was replaced.

A visit often covers more than the reason you came in. While a phone is open for a new screen, you can ask for a battery health check at the same time. Cases and screen protectors are on the shelf too, so the new screen can be protected before you head back into the mall.


Have more questions about repairs at The Fix in Greenbrier Mall?

How long does it take to repair a cracked phone screen at The Fix in Greenbrier Mall?

Many cracked phone screen repairs at The Fix in Greenbrier Mall are same-day, often taking less than 30 minutes. The time depends on whether the screen for your model is in stock and whether the frame underneath is bent, since a bent frame has to be straightened before a new screen will sit flat.


How long does it take to repair a Google Pixel battery at The Fix in Greenbrier Mall?

How long a Google Pixel battery repair takes depends mainly on the adhesive holding the battery in place. Pixel batteries are glued in firmly, and that adhesive has to be released slowly so the battery is not bent on the way out. Older Pixels, where the adhesive has hardened with age, take more care.


How long does it take to repair an Xbox Series X disc drive at The Fix in Greenbrier Mall?

The time for an Xbox Series X disc drive repair depends on the fault we find. A worn laser takes different work than a jammed tray mechanism, and we try several discs before anything else, since one badly scratched game can make a healthy drive look broken.


How long does it take to repair a water-damaged phone at The Fix in Greenbrier Mall?

Water damage repair time depends on how long the phone was wet, what it was wet with, and how far corrosion has spread across the board. Salt water and sugary drinks leave more residue than rain, so they take longer to clean. Turn the phone off and leave it off until it is checked, because charging a wet phone can turn a cleaning job into a board repair.


How long does it take to repair an iPad charging port at The Fix in Greenbrier Mall?

An iPad charging port repair takes longer than a phone port repair because the screen has to come off first to reach the port. iPad screens are held on with adhesive, and USB-C and Lightning models are built differently inside, so your exact iPad model shapes the time.


How long does it take to repair a laptop battery at The Fix in Greenbrier Mall?

Laptop battery repair time depends on the model and on how the battery is fitted. On some Windows laptops the battery comes out after a few screws. A MacBook battery is glued into the case, which takes slower, more careful work, and stock for your exact model plays a part as well.


How much does it cost to repair a phone charging port at The Fix near Chesapeake City Park?

Whether the port needs cleaning or replacing is the first thing that sets the price of a charging port repair. If it needs replacing, the price follows the phone's design. On many iPhone and Galaxy models the port sits on a flex cable that also carries the microphone, so the whole assembly is replaced, while other phones use a separate, smaller port board.


How much does it cost to repair a cracked iPhone camera lens in Chesapeake, VA?

An iPhone camera lens repair is priced by which layer actually broke. The glass cover over the camera is a far smaller job than the camera module underneath, and after a drop on a hard floor the cover can be the only part damaged. The iPhone model matters too, since Pro models carry three cameras and a larger camera assembly.


How much does it cost to repair Nintendo Switch joystick drift in Chesapeake, VA?

Which controller has the drift decides what a Switch joystick drift repair costs. Drift comes from wear inside the joystick module. On a Joy-Con that module is replaced on its own, while the sticks on a Switch Lite are built into the console, which means more disassembly.


How much does it cost to repair a laptop screen at The Fix near the Chesapeake Conference Center?

Panel type and mounting drive the price of a laptop screen repair. A touchscreen laptop, a high-resolution panel or a MacBook screen built into the lid assembly costs more than a basic non-touch panel held in by a bezel. The model number decides which panel fits.


How much does it cost to repair Samsung Galaxy back glass in Chesapeake, VA?

Two things shape the price of a Galaxy back glass repair: the model, and whether the camera window set into the back panel cracked as well. On Galaxy S and A models the back panel is held on with adhesive and can be replaced by itself, and models with larger camera housings take more care around the lenses.


How much does it cost to repair a phone that will not power on at The Fix near Oak Grove Park?

Repairing a phone that will not power on costs more or less depending on what is stopping it. A failed battery, a damaged charging port, a broken screen that only makes the phone look dead, and a fault on the board are four very different repairs. If the phone vibrates or chimes when plugged in but the screen stays black, the screen is the likely cause.


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Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.

The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.

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