The Fix in Walmart Newport News

The Fix in Newport News, VA provides expert repair services for phones, tablets, and other devices, along with a full range of mobile accessories. Whether you need a screen replacement, battery service, or charging port repair, our skilled technicians are here to help.

The Fix tech repair store interior

The Fix in Walmart Newport News

12401 Jefferson Ave, Newport News, VA 23602, United States

+1 (757) 903-3127
Store Hours:
monday:
09:00 AM - 09:00 PM
tuesday:
09:00 AM - 09:00 PM
wednesday:
09:00 AM - 09:00 PM
thursday:
09:00 AM - 09:00 PM
friday:
09:00 AM - 09:00 PM
saturday:
09:00 AM - 09:00 PM
sunday:
10:00 AM - 09:00 PM
Google Reviews:
5
203 reviews
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Dontae Greene

3 days ago

Great service affordable and quick !!!! Will be back

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Zetaaa

6 days ago

Adam is the goat, hes a nice salesman and very cool

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SWAV00WIZ SWAG

10 days ago

Mr Theo was very fast and convenient working on my phone and it’s faster Than before.

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Brooke Chisholm

10 days ago

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Edwin ayala

13 days ago

My boy Adam is a goat!!! Fixed my phone in less then 20 min!!!!

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Nicholas Wolfwood

17 days ago

I definitely recommend!!

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Tyler Boone

17 days ago

He gave us a great diagnosis of the phone, and gave great recommendations. Excellent service and knows his craft.

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Charity Collier

22 days ago

My phone screen had green lines going crossed it and they fixed my screen for me!! Great service!!

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Julia Carter

22 days ago

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TJ Johnson

25 days ago

Excellent work! Took 30 mins

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Symmone Marie

27 days ago

I liked Adam, he was very helpful and resourceful.

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P C

28 days ago

The FIX Shop is amazIng , knowledgeable. professional and caring about your technology needs! Thank you Adam, Theo and Jordan for providing excellent service!

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Thatsoundslikek

about 1 month ago

I definitely recommend good price good service

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Cody Hilliard

about 1 month ago

Theo was great with my phone it was quick and easy. I recommend anybody to come to him or the fix repair at store

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Jonas Graham

about 1 month ago

Quick and good service even did extra just to be nice

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Jayvion Thomas

about 1 month ago

Good service good work 10/10

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Isaiah Scutchings

about 1 month ago

Great customer service and he did the job fast and perfect

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Ethan Firman

about 1 month ago

Fixed my problem very quickly and was not expensiv, would recommend

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Austin Fisher

about 1 month ago

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Shawn Lundy

about 1 month ago

Best place to get your phone fixed.Theo took care of me had me in and out in minutes with no problem. Will definitely be coming back for any of my phone needs.i don’t know how but replaced whole charger port in 4 minutes has to be a record 🤣

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Ciara Lilly

about 1 month ago

Quick and efficient!

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Jayden Williams

about 1 month ago

Good service

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JourneyToHeaven

about 2 months ago

Excellent service. Fixed my phone in under an hour. Come here if you want great customer service

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Andrew Woodley

about 2 months ago

Great experience throughout the whole process!

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mohammad ishan

about 2 months ago

Best service . Strongly recommend if you want to fix your phones

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Gabriel Wesby

about 2 months ago

my phone was not charging and i came to theo and he helped me with the problem and now it is fixed

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T Bedford

about 2 months ago

Amazing service!

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Eliza Perkins

about 2 months ago

Adam was great helpful too me and my daughter great customer service will be back

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Shajaida Barnes

about 2 months ago

Great customer service really fast

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Debbie Bedosti

about 2 months ago

I had an iPad Pro with a cracked screen. On Sunday, I went to The Fix to inquire about the process and the expense of replacing the screen. Theo explained the options and I made the arrangements. The screen arrived on Tuesday morning and I was contacted to bring in the device. In less than 2 hours, Theo had replaced the screen and contacted me for pickup. What service! The iPad is like new and I could not be more pleased. Highly recommend this business. You won't be disappointed.

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Korreen Darty

about 2 months ago

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Timothy Williams

about 2 months ago

Best phone place in the 757 . Definitely can trust them.

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Elly Mitindo

about 2 months ago

Theo fix my screen of pixel 10 pro xl within 30 minutes He is amazing Recommended

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ToonsTheOG

about 2 months ago

Amazing work

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Charles Keyser

about 2 months ago

Great service and even better deals!

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Carter Byrd

about 2 months ago

I will definitely recommend this store in if your in Newport News Va Adam is the best

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tavion boyd

about 2 months ago

Had got my battery fixed they did a good job

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Shavon Henderson

about 2 months ago

Theo was the person who helped me. It was a pleasure because the customer advice was outsaatnding, if yall need anyone repairs, and looking for a good spot this is it. Ask for Theo 💪🏽

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TrueBlue42

about 2 months ago

nice and attentive. Phone fixed quickly with no issues. great communication

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Zack Cepukenas

about 2 months ago

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Robert Liggieri

about 2 months ago

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Jaeshon Perry

about 2 months ago

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Annie Lall

about 2 months ago

Really good place

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Diego Devane

about 2 months ago

Theo was amazing in and out in 20 minutes for a new screen on my 17 pro max 10/10 WOULD RECOMMEND!!!!

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Charlene

about 2 months ago

Saved my life fixed my phone less than 20 mins

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Alyssa Lowe

about 2 months ago

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Hussein alnajjar

2 months ago

Good service and very fast thank you

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Alexis Marroquín

2 months ago

(Translated by Google) Excellent Adam (Original) Excelente Adám

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Elvia Lutin

2 months ago

Adam is the best Best prices ever Thank you Adam

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Vilma Santos

2 months ago

The best Adam The best price

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Andre Rogers Jr

2 months ago

This was quick and easy fix!! Great customer service from AdamlookingforEve!!

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Jack Boonchareon

2 months ago

I came to get my friends phone fixed. The back glass was cracked and half missing, and so needed a new screen protector. The lightning port was also not working. Theo completed the repairs quickly, and was very reasonable on price! Recommended!

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Xzavier

2 months ago

Everything is perfect

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Lasherra Miskdeen

2 months ago

Great customer service and friendly! My daughter was thrilled to get her new phone case and screen protector !

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Larislay

2 months ago

Very kind and pays close attention to detail.

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Brandon Rose

2 months ago

Fast service! Highly recommend

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Makita Littlejohn

2 months ago

Highly appreciate the two lovely men who helped me out, very reasonable prices and a beautiful selection of cases for phones, tablets, and much more !!! And the music is wonderful ! Highly recommend and will most definitely return for more !

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Brianna Williams

2 months ago

I had a really great experience at this phone store! The staff was friendly, helpful, and made the whole process so easy. They took the time to answer all my questions and made sure I was taken care of. Customer service was amazing, and I definitely left satisfied. I would highly recommend this store to anyone looking for a new phone or great service!!!

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Thaer Zghoul

2 months ago

Highly recommended

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Jayla Acosta

2 months ago

very nice very good customer service always make accommodations towards customers to makw them happy most definitely worth spending money here

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Tashiko LB Broadhead

2 months ago

Salesman was super helpful and case definitely affordable!!

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Oscar Lopez

2 months ago

It was very good. He did exceptional job. Theo is his name.

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renee matias

2 months ago

Excellent

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Jose Javier Maldonado

2 months ago

Good service. Very quick.

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Ronell Jackson

2 months ago

Really fast and good price

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Talayah Morant

2 months ago

MY PHONEEE ISSS FIXEDDD!!!

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Ian Lane

2 months ago

Fast & easy fix, 10/10

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Joshua McDaniel

2 months ago

Communication was excellent and just really was able to help me out with things I didn’t know. Excellent customer service

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LIT VLOGS

2 months ago

Great fast and I will recommend

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Henry Dewitt

2 months ago

Thank you Adam he was amazing

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Diego Membreno-Romero

3 months ago

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Russell Wheeler Jr

3 months ago

Great service, great prices, fast repair. Hard to beat that.

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torris kelly

3 months ago

Great experience very helpful and kind

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Dorian Kendrick

3 months ago

Broke my backbone (phone controller) joystick and he fix it right up he can fix and clean consoles and controllers 👍🏾‼️‼️

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Ulric Innocent

3 months ago

Adam is the best worker and he's very kind and he's a nice man and handsome

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MrAJCOOLisCOOL

3 months ago

Amazing work and fast super friendly

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Ashanti Sorina

3 months ago

Fixed my phone in 15 minutes 14 plus GREAT PRICE !!

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Tay .C

4 months ago

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Vandamme Frere

4 months ago

Good work for the price, and time management

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Brittennie

4 months ago

Super nice guy. Called and he got me in and out. Great price too and iPad looks great and works great.

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Eli Sharom

4 months ago

Wonderful service, helpful and fair prices. Go check them out!

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Horacio López

4 months ago

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Ikeem West

4 months ago

Very helpful and kind

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Jim Sheaffer

4 months ago

Guy at the store was very helpful and told me of all their services. Would definitely recommend

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Tiffany Coumare

4 months ago

Fast and great price.

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Raphael Flintu

4 months ago

Bashar gave excellent customer service

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jordan

4 months ago

Stop by at this shop have a lot of phone cases and more I just went there to fix my iPad and they did a perfect job my iPad now looks like new I’ll come back for sure highly recommended

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ghanem ahmad al khataybeh khataybeh

4 months ago

Best shop ever I stop there and fix my phone while I’m shopping and offer me best deal and fair prices highly recommended for everyone

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Bashar alzgool

4 months ago

Got my phone fixed in 20 minutes 💯. Nice selection of phone cases and screen protectors

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TaQuan Anderson

4 months ago

They fixed my phones no issues, in the time it took me to shop and get done. Highly recommend

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Benjamin

4 months ago

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Ashley

4 months ago

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Brooke Chisolm

5 months ago

Very professional, talkative, respectful and they give great dealss!

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thegoat

5 months ago

great ,, finished my phone in 16 mins works perfectly .!!

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Kelli Brown

5 months ago

This place is amazing and diced my phine

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Kar Sky

5 months ago

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Shaun R

5 months ago

I had a great experience at this phone repair shop. The staff was professional, friendly, and explained everything clearly before starting the repair. My phone was fixed quickly and works like new again. The pricing was fair, and the customer service was excellent from start to finish. I really appreciated their honesty and attention to detail. I would definitely recommend this shop to anyone needing fast and reliable phone repairs.

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Cierra Benjamin

6 months ago

Great service!!!! Definitely come check him out everything you need

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LaTonia Clay

6 months ago

Thaer was very helpful and accommodating with getting my daughter’s screen fixed. Thanks!! It was replaced in no time!

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Niki Jasper

6 months ago

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Marlia Brathwaite

6 months ago

Amazing service,if my phone cracks again i will comeback. Nice price to

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mary parker

6 months ago

Charlie was amazing

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Norisha Birkett

7 months ago

Service from Charlie was excellent! Thank You for fixing the iPad!

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Nishtha Patel

7 months ago

I had an outstanding experience with this technician. From start to finish, their professionalism, knowledge, and attention to detail were truly impressive. They quickly diagnosed the issue, explained everything clearly, and completed the work efficiently without cutting corners. What really stood out was their dedication to getting the job done right and making sure I was fully satisfied before leaving. It’s rare to find someone this reliable, skilled, and courteous. I highly recommend their services to anyone looking for top-quality work. Easily one of the best technicians I’ve ever worked with.

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Merwais Momand

7 months ago

Best experience with the store. The guy in sales is a nice person.

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Sanaullah Hotak

7 months ago

Good price and best service.

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Niaz Sultanzai

7 months ago

I fixed my iphone 17 pro max screen best price in the town

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Shaun Douling

7 months ago

Good business. Got me right.

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SARVANG A. SAGAR

7 months ago

I was fed up with different reviews from different ppl bout my screen i found this location nd Charlie helped me out nd fixed my screen looks brand new now. Must visit

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ravi khunt

7 months ago

One of the most trusted guy i would say … He fixed my phone within 2 hrs which was very impressive .. Would higy recommend if you wanna fix your phones ..

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Candy Kerubo

7 months ago

Awesome services

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Lenzie Garner

7 months ago

Fixed my iPad for $150 he’s amazing

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Aniket Munjapara

7 months ago

I had an outstanding experience with this technician. From start to finish, their professionalism, knowledge, and attention to detail were truly impressive. They quickly diagnosed the issue, explained everything clearly, and completed the work efficiently without cutting corners. What really stood out was their dedication to getting the job done right and making sure I was fully satisfied before leaving. It’s rare to find someone this reliable, skilled, and courteous. I highly recommend their services to anyone looking for top-quality work. Easily one of the best technicians I’ve ever worked with.

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Dhruvil Gorajia

7 months ago

Good quality customer service and budget friendly.

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Preeti Desai

7 months ago

I recently had my phone screen repaired, and I’m very happy with the service. The technician was extremely professional, friendly, and clearly knowledgeable about what he was doing. He explained the issue with my phone in a simple way and completed the repair quickly and carefully. What I appreciated most was how kind and respectful he was throughout the process. It’s not always easy to find someone who is both skilled and genuinely nice, but he definitely is. My phone screen now works perfectly, and the whole experience was smooth and stress-free. I highly recommend his service to anyone who needs phone repairs. Thank you for the excellent work!

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Tenesha Epps

7 months ago

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Desai Preeti

7 months ago

I recently had my phone screen repaired, and I’m very happy with the service. The technician was extremely professional, friendly, and clearly knowledgeable about what he was doing. He explained the issue with my phone in a simple way and completed the repair quickly and carefully. What I appreciated most was how kind and respectful he was throughout the process. It’s not always easy to find someone who is both skilled and genuinely nice, but he definitely is. My phone screen now works perfectly, and the whole experience was smooth and stress-free. I highly recommend his service to anyone who needs phone repairs. Thank you for the excellent work!

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Ny'anza Keith

7 months ago

Wonderful job he was fast and very kind. Thank you sir

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Summer Liv

7 months ago

Awesome customer service and prices!!! Highly recommend!!

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艾smo𐌊e

8 months ago

Great service! Helped really well!

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Rachel Apolinaris

8 months ago

Awesome job. Got my phone fixed while I was grocery shopping at Walmart. Charlie definitely knows what he is doing

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Howard Whitehead

8 months ago

Good service

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Aarin Hall

8 months ago

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Prem Prajapati

8 months ago

Great service and very fast iPhone repair. They fixed my phone quickly and it works perfectly now. Friendly staff and fair price. Highly recommended!

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Rashard Sutton

8 months ago

Great experience

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Kristian Bellamy

8 months ago

Simple, efficient, reliable service

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Ira Wiggins

8 months ago

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Mr Prem

8 months ago

Really happy with the service. My phone was fixed quickly and works perfectly now. Staff was nice and explained everything clearly. Good price too. Definitely recommend this place.

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Sharkquan Hayes

8 months ago

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Adaly Ramirez

8 months ago

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Zack Burnett

8 months ago

Quick and easy repair of my watch. Charlie was very helpful and efficient. Definitely better than going somewhere else.

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Latavia Barnett

8 months ago

Great experience. I was well taken care of and was offer suggestion to fix my issues.

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ernest montgomery

8 months ago

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Samantha Rawr

8 months ago

Great and nice guy

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Corbin Osten

8 months ago

The store was great they fixed my phone very fast and hooked me up with a new phone case and screen protector 👌👌👌

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Imani Jones

9 months ago

Fast and cheap, will come again!

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Ridwan Stanikzai

9 months ago

he was super nice gave me a discount and had nice stuff

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Steve Jackson

9 months ago

I took my PS5 here for an HDMI port issue, and they fixed it the same day. The staff was very professional and explained the problem clearly. The price was fair (only $99), and my PS5 works like brand new now. Fast service, honest pricing, and excellent customer care. Highly recommend this shop for PS5 HDMI repairs and all electronic repairs!

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Paris Nycole

9 months ago

Charlie gave the best services !!! Highly recommend !! Need any electronics fixed go see him !!! Prices reasonable !! Also sells phone cases & more !!!

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TweezyK A

9 months ago

top tier

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Inaysia Gilliam

9 months ago

Fix my phone in 20 mins very friendly and nice highly recommend

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Maikol Puig

9 months ago

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Rudolph Ortega

9 months ago

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Ricardo Davila

9 months ago

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Lenz’s New Wonders

9 months ago

Fixed my screen for the 17 pro max best price

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Dmajae Money

9 months ago

Fixed my screen in the fastest way and ain’t break since usually it cracks still after

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Armani Graves

9 months ago

service was great

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Charles Torian

9 months ago

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L M (LXM)

9 months ago

Super quick, accommodating and informative! Definitely recommend!

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Tyson Bivins

9 months ago

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Patrick Greene

9 months ago

The best cell phone repair store I ever been to in my life. He fixed my phone very quick and it works very well. I recommend everyone to come here.

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INSOMNIA

10 months ago

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D

10 months ago

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Herberto Perryman

10 months ago

Best and fastest service ever!

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Cesar

10 months ago

(Translated by Google) Excellent service and, above all, a very good seller, thank you. (Original) Muy buena atención y sobre todo muy buen vendedor gracias

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Gee Doom

11 months ago

Charlie, is the Man! My old phone would not come on to allow me to transfer my contacts and photos. Charlie repaired the phone and successfully transfered my contacts and photos. He is very professional and personable. I highly recommend Charlie!

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Dj Sims

11 months ago

Helped us find a good case

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aaliyah Glover

11 months ago

I love Love the cases and very affordable 10 out of 10 recommend

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laquasha jones

over 1 year ago

I love this store great people.. nice and he knows exactly how to solve the problem!!

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Shoynae sellers

over 1 year ago

They fixed my screen super fast!!! Great customer service!!!

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Princess Ks

over 1 year ago

Love the service in and out the back of my phone was fixed and working perfectly fine really like the work there doing!!!

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Latonya Hill

over 1 year ago

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Carolyn Isaacs

over 1 year ago

Roohed fixed my phone and he was so kind and patient. The best around. I would highly recommend him.

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Waki Brock

over 1 year ago

Fast service, great prices, very well done

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Kai Jacob

about 1 year ago

Very fast and good work

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Catherine Luke

about 1 year ago

Great customer service and rapid worker. Thanks a lot Asher for fixing my 14 plus so quickly.

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Edwin Exantus

about 1 year ago

Great customer service and great prices

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Duane Edmonds

about 1 year ago

Great service, definitely would use them again

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Nkeng Taka

about 1 year ago

I’m definitely going back for my next phone. Great services, honest work and affordable prices 👌 was what I received when I got my phone fixed

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Brewhaha TheTruth2021

about 1 year ago

Omg! When I tell you how amazing fast and efficient they worked on my daughter’s IPad!! I knew for sure she would have to wait and guess what it was finished before I got off of work Roohed and Moh were AMAZING AND SUPER NICE! Thank you guys soooo much!!!

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abigail toliver

about 1 year ago

Best place ever best in quick service nice and lovely people

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Raghavendra Shukla

about 1 year ago

My phone died and urgent repair needed . Sher is amazing!! He was knowledgeable and very quick to diagnose the issue and got repair done.

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Timothy Clark

about 1 year ago

Best services!! Fast and reasonable with prices . My cousin put me on to this spot and its forever my number one place to go , located in Walmart. Dont hesitate , he's the best in the city

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Adonay Tesfagergish

about 1 year ago

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Andrew Blackstock

about 1 year ago

Very good service

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Kishana Johnson

about 1 year ago

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Marco Melgar

about 1 year ago

Great Service, And got my phone fixed fast 100% recommend

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Natalia

about 1 year ago

Yall need to get yall phone fixed here asap cheap, fast and nice people.

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Justice Chirchir

about 1 year ago

Lion was a great kind person,great price

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Yvon Sainsulaire

about 1 year ago

It’s the best place to get your devices fixed! Thanks

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Rebeca Verde

about 1 year ago

He was very friendly and knowledgeable about repairs. Thank you! 100% recommended!!

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Toyia Reynolds

about 1 year ago

The BEST hands down!!!!! Quick & inexpensive!

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Juan Molina

about 1 year ago

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Ryan Hinton

about 1 year ago

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Mya Heath

about 1 year ago

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DeCarlo Barnes

about 1 year ago

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Harshil Goswami

11 months ago

Best place to fix your phone and iPad I fixed my iPhone 16 pro max to replace my screen and it was done while I was shopping. Best price Kind people I’m coming back soon

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Kendric Oxendine

11 months ago

Did an amazing job! Best around town!!

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Reno Burnett

11 months ago

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Joshua Mcknight

11 months ago

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Christ Pelusa

11 months ago

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Olivia R. Snipes

11 months ago

Great, interpersonal customer service with even better price points! 🌟 Loving my *new phone case. 💜

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dizayah johnson

11 months ago

great customer service , and funnh

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cw 05

11 months ago

Good people, good service, good work. Very personable. Highly recommend.

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Power Pacts

11 months ago

A great choice for anyone wanting a reliable, powerful, and well-designed smartphone without jumping into ultra-premium price ranges

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Pp Hp

11 months ago

I had a great experience with this repair shop! The staff was professional, honest, and quick with their work. They clearly explained the issue, gave a fair price, and delivered the repair on time. My device now works perfectly. Highly recommend this place for anyone looking for reliable and trustworthy service!

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Yandel Lopez

11 months ago

VERY IMPRESSIVE WORK!

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Erit Aguilera

11 months ago

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Shecarra Witts

11 months ago

The guy was really nice and helped me get my daughter phone fixed right away…

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Neten Shrestha

over 1 year ago

In and out was quick n easy.

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Jim Austin

over 1 year ago

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jasmine simpson

over 1 year ago

this place is located in my store they are amazing friendly too

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Abigail Akua

over 1 year ago

It was really perfect costumer service .Roohed is really nice and gentle with us.

Your local repair experts for every device

From iPhones to gaming laptops, The Fix in Newport News, VA is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust

Phone Cases

Phone Cases

Protect your device in style! At The Fix in Newport News, VA, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.

Nintendo Switch Repair

Nintendo Switch Repair

Cracked Nintendo Switch screen? We repair Switch devices in Newport News, VA quickly and affordably. Fast, easy, and always with high-quality parts.

MacBook Repair

MacBook Repair

For broken screens, battery replacements, or other issues, The Fix in Newport News, VA provides quick MacBook repairs with premium parts.

PlayStation Repair

PlayStation Repair

Is your PlayStation giving you trouble? At The Fix in Newport News, VA, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.

Google Repair

Google Repair

Need your Google Pixel fixed? At The Fix in Newport News, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Tablet Repair

Tablet Repair

Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in Newport News, VA provides fast, affordable tablet repairs with free diagnostics.

Computer Repair

Computer Repair

Need PC or desktop service in Newport News, VA? We provide free diagnostics and affordable repairs, always with high-quality parts.

Game Console Repair

Game Console Repair

From Nintendo Switch® to PlayStation and Xbox, The Fix in Newport News, VA repairs all major game consoles. Fast service and dependable results.

Laptop Repair

Laptop Repair

Got a broken laptop? The Fix In Newport News, VA, our team repairs most laptop brands and models using high-quality replacement parts.

iPad Repair

iPad Repair

Need your iPad fixed? At The Fix in Newport News, VA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Cell Phone Repair

Cell Phone Repair

We repair all major phone brands in Newport News, VA. iPhone, Samsung, Google, and more—get your phone fixed fast.

iPhone Repair

iPhone Repair

Cracked screen? Battery draining too fast? Our team in Newport News, VA repairs iPhones with precision and high-quality parts to make your device feel new again.

Samsung Repair

Samsung Repair

Whether it’s a Galaxy screen replacement or a charging issue, The Fix in Newport News, VA offers fast and reliable Samsung repairs.

Xbox Repair

Xbox Repair

Xbox not working properly? Our team in Newport News, VA offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.


Looking for phone repair inside Walmart in Newport News, VA 23602?

The Fix is a dedicated repair store inside Walmart, conveniently located in the Supercenter at 12401 Jefferson Ave, Newport News, VA 23602. Bring in a damaged phone, and we track down the fault and repair it. Many phone and tablet repairs are same-day, often taking less than 30 minutes, so the job can be done while you are shopping.

If a phone has a screen, a battery or a port that has stopped working, there is a good chance we can bring it back.


Why choose The Fix for phone repair in Newport News?

Choosing The Fix in Walmart Newport News starts with a free diagnosis, so you find out what actually failed before you decide anything. That matters, because one symptom can have more than one cause. A screen that flickers might need a new panel. It might also be a connector that shook loose in a drop, which is a much smaller job.

Parts for many popular iPhone and Galaxy models are kept in stock here. When a job calls for something less common, such as a screen for a particular iPad Pro, we order that part for your repair and schedule the work for when it arrives.

Brand does not limit what we take on. Our technicians work on iPhone, Samsung Galaxy and Google Pixel phones, other Android brands, and older models that people have kept running for years.


What phone repairs do we handle at The Fix in Walmart Newport News?

We handle screen, touch, battery, charging port, back glass, camera and speaker repairs on phones.

A cracked screen on an iPhone 17 Pro, or shattered glass spreading out from one corner, calls for a screen replacement. A phone with a small crack still works for a while. Then splinters creep across the glass, and the touch layer underneath tends to be the next thing to fail.

Touch faults are their own category. A Galaxy S25 with unresponsive touch along one edge, or ghost touch that selects things you never pressed, can trace back to the touch layer or to pressure damage from a fall. Sometimes the glass looks perfect and the fault sits underneath it.

Batteries wear out on a schedule of their own. An iPhone 13 with its battery draining fast before midday, or one that hits a sudden shutdown with charge still showing on the screen, usually needs a new battery. A fresh battery is usually what brings back a full day of use.

Charging port repair comes up when a Pixel 9 charges only at one cable angle, or stops charging altogether. Sometimes the cause is debris in the port: pocket lint packs down at the bottom until the plug cannot seat fully. Cleaning solves that version. Bent or burned contacts mean the port gets replaced.

Back glass and camera lens damage often arrive together. An iPhone 16 Pro dropped flat on its back can crack the rear glass and chip the lens cover in the same fall, and photos turn hazy. We replace the back glass and the camera lens as separate parts, so the repair covers what broke and nothing more.

A muffled speaker on a Pixel 8 makes calls sound distant and videos sound flat. Clearing a packed grille fixes some of them. Others need a new speaker module.


Which other devices can we repair besides phones?

Besides phones, we repair tablets, laptops, MacBooks, desktop computers and game consoles.

Tablets get the same parts-level repair as phones. An iPad Air with cracked glass or an iPad mini whose battery gives out by the afternoon is a typical tablet job, and Samsung Galaxy Tab models are covered too.

For laptops, the work centers on screens, keyboards, batteries and charging ports. A MacBook Air that no longer holds a charge needs a battery, while a Windows laptop with a cracked screen needs a new panel. Desktop computers come in for slow performance, virus and malware removal, and hardware upgrades such as more memory or a faster SSD.

Game consoles are part of the work as well. A PlayStation 5 controller with stick drift, an Xbox Series X that stops reading discs and a Nintendo Switch with a cracked screen are all repairs we take on. For laptops and consoles, repair time depends on the fault, so timing is set once we know what failed.


What parts and accessories do we carry?

We carry high-quality replacement parts for the repairs we do, plus phone and tablet accessories such as cases, screen protectors and chargers.

Some models offer more than one screen option. The one you pick changes the cost, the brightness and how the glass feels under your finger, so it is worth a minute of thought before the work starts. Batteries, ports and back glass come matched to the exact model, since a part from the wrong generation will not fit properly.

The case selection covers current iPhone models, Galaxy S phones, budget-friendly Galaxy A16 and other A models, and Pixel phones, plus cases for tablets. Rugged cases suit a phone that takes knocks at work. Slim cases suit a pocket. Tempered glass screen protectors are in stock for popular phones, and chargers cover both USB-C and Lightning devices.


How does a repair at The Fix work, step by step?

A repair here moves through five stages, from the first conversation to handing your device back.


  • Stage 1: Tell us what happened. Describe the symptom and anything that led up to it, such as a drop, a spill or a battery that slowly got worse.
  • Stage 2: Diagnosis. A technician tests the device and pins down the part that failed.
  • Stage 3: Quote and approval. You hear the cost for that specific repair. Work begins only after you approve it.
  • Stage 4: Repair. The damaged part is replaced, or the fault is cleared, using the part option you chose.
  • Stage 5: Function check. Touch, cameras, speakers and charging are checked, and then the device is ready to collect.


Where exactly is The Fix in Newport News, VA 23602?

The Fix is inside the Walmart Supercenter at 12401 Jefferson Ave, Newport News, VA 23602, right beside Exit 255 on I-64.

Patrick Henry Mall is about three quarters of a mile to the southeast, so anyone who knows the mall is already close. Newport News/Williamsburg International Airport sits less than a mile to the north, and Jefferson Lab is just under two miles to the southeast.

The store also sits between two neighborhoods. Kiln Creek is next door to the northeast, and Denbigh stretches out to the west, so the store is a short drive from either.


How do Peninsula summers affect your phone?

Long, humid summers on the Virginia Peninsula are hard on phones, mostly through heat and moisture.

Heat works on the battery. A phone left on a car seat in a sunny parking lot in July can get hot enough to stress the cell, and repeated heat over a season can lead to a swollen battery. The cell puffs up and starts pushing the back or the screen out of shape. A swollen battery should be replaced rather than charged again.

Water damage is the other summer issue. An afternoon on the James River, a day at the Chesapeake Bay beaches, a pool party or a sudden thunderstorm can all put water where it does not belong. If a phone will not power on after getting wet, keep it off the charger and bring it in. Corrosion keeps working on the board while the phone sits.

Humidity plays a quieter role. Moving from an air-conditioned room into thick August air can leave condensation inside a phone whose seals were weakened by an earlier drop.


What should you expect when you bring a device in?

Expect a relaxed visit, a straight explanation and a technician who talks with you, not past you.

We describe the fault in everyday language, without jargon, and we are happy to answer questions about the device itself while you are here, including ones that have nothing to do with the repair. If you want to know why a battery wears down or how to keep a port clean, ask.

Several faults on one device can be handled in a single visit. A phone that needs both a new screen and a new battery can leave with both done.

Family devices are welcome. A child's tablet or a teenager's first phone gets the same careful attention as anything else, and the technicians take time with first-time visitors who are not sure what is wrong.


What do people ask about repairs at The Fix in Walmart Newport News?

How long does it take to repair a Pixel 10 Pro XL screen at The Fix in Walmart Newport News?

A Pixel 10 Pro XL screen repair at The Fix in Walmart Newport News is often same-day, and many take less than 30 minutes when the screen is in stock. A bent frame adds time, because the screen will not sit flat until the frame is straightened.


How long does it take to repair an iPad Air charging port at The Fix in Walmart Newport News?

An iPad Air charging port takes longer than a phone port, because the iPad opens through the screen, which is held in place with strong adhesive. Whether the port only needs cleaning or a full replacement decides most of the timing, and you will know which after the diagnosis.


How long does it take to repair Galaxy S24 back glass at The Fix in Walmart Newport News?

Galaxy S24 back glass work runs longer than the swap itself suggests, since the old glass is glued down and the adhesive has to be heated and cleared before the new panel goes on. Glass that shattered into many small pieces takes more time to remove than a single clean crack.


How much does it cost to repair a Galaxy A36 screen at The Fix near Patrick Henry Mall?

What you pay for a Galaxy A36 screen depends mostly on the screen option you choose and on whether the frame took damage in the drop. A cracked screen on a straight frame is a simpler job than one where a corner bent inward.


How much does it cost to repair an iPhone 15 battery at The Fix near Newport News/Williamsburg International Airport?

Two things set the price of an iPhone 15 battery: the battery option you pick and the condition of the phone around it. A phone that has never been opened is the simplest case, while one with old adhesive or missing screws from an earlier repair needs extra work.


How much does it cost to repair a MacBook Air keyboard at The Fix in Walmart Newport News?

MacBook Air keyboard pricing depends on the model year and on whether a single key or the whole keyboard has to be replaced. On newer MacBook Air models the keyboard is built into the top case, which makes a full keyboard replacement a bigger job than fixing one key.


How much does it cost to repair an iPhone 14 charging port at The Fix near Kiln Creek?

On an iPhone 14, the charging port sits on a flex cable that also carries the microphones, so cost depends on whether that whole assembly needs replacing. If cleaning brings the port back, the job is much smaller than fitting a new assembly.


How much does it cost to repair water damage on a phone at The Fix in Walmart Newport News?

Water damage repair cost depends on which parts the liquid reached and how long it sat inside the phone. Salt water and sugary drinks usually leave more corrosion than fresh water, so a phone dropped in a soda or the bay often needs more parts than one caught in the rain.


Can I walk in to The Fix off I-64 Exit 255 without an appointment?

You can come straight to the store inside Walmart and hand over the device, with no appointment needed. Visitors are helped in the order they arrive, and a quick question about a phone is welcome too, even if you are not ready for a repair yet.


Can The Fix in Walmart Newport News put on a screen protector right after a screen repair?

A new screen protector can go on as soon as your repaired screen passes its function check. Applying it to fresh, dust-free glass gives the cleanest fit, with no trapped specks or bubbles from an old screen.


How much does it cost to repair a Galaxy Tab screen at The Fix inside Walmart in Newport News?

A Galaxy Tab screen costs more or less depending on the Tab series, since a Galaxy Tab S9 uses a different panel from a Galaxy Tab A9. Screen size and whether the touch layer is fused to the glass also shape the price.


Other Locations Near By You

The Fix in Walmart Williamsburg

731 E Rochambeau Dr, Williamsburg, VA 23188, United States

The Fix in Walmart Fredericksburg

10001 Southpoint Pkwy, Fredericksburg, VA 22407, United States

The Fix in Walmart Short Pump

11400 W Broad St Rd, Glen Allen, VA 23060

The Fix in Walmart Midlothian

12200 Chattanooga Plz, Midlothian, VA 23112, United States

The Fix in Walmart Stafford

217 Garrisonville Rd Stafford, VA 22554

The Fix in Walmart Colonial Heights

671 Southpark Blvd, Colonial Heights, VA 23834, United States

The Fix in Greenbrier Mall

1401 Greenbrier Pkwy, Chesapeake, VA 23320

The Fix in Walmart Chester

12000 Iron Bridge Rd, Chester, VA 23831, United States

The Fix in Potomac Mills

2700 Potomac Mills Cir, Woodbridge, VA 22192, USA

The Fix in Walmart Richmond

2410 Sheila Ln, Richmond, VA 23225, United States

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Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.

The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.

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