The Fix in Walmart Newport News

Looking for phone repair inside Walmart in Newport News, VA 23602?

The Fix is a dedicated repair store inside Walmart, conveniently located in the Supercenter at 12401 Jefferson Ave, Newport News, VA 23602. Bring in a damaged phone, and we track down the fault and repair it. Many phone and tablet repairs are same-day, often taking less than 30 minutes, so the job can be done while you are shopping.

If a phone has a screen, a battery or a port that has stopped working, there is a good chance we can bring it back.

Why choose The Fix for phone repair in Newport News?

Choosing The Fix in Walmart Newport News starts with a free diagnosis, so you find out what actually failed before you decide anything. That matters, because one symptom can have more than one cause. A screen that flickers might need a new panel. It might also be a connector that shook loose in a drop, which is a much smaller job.

Parts for many popular iPhone and Galaxy models are kept in stock here. When a job calls for something less common, such as a screen for a particular iPad Pro, we order that part for your repair and schedule the work for when it arrives.

Brand does not limit what we take on. Our technicians work on iPhone, Samsung Galaxy and Google Pixel phones, other Android brands, and older models that people have kept running for years.

What phone repairs do we handle at The Fix in Walmart Newport News?

We handle screen, touch, battery, charging port, back glass, camera and speaker repairs on phones.

A cracked screen on an iPhone 17 Pro, or shattered glass spreading out from one corner, calls for a screen replacement. A phone with a small crack still works for a while. Then splinters creep across the glass, and the touch layer underneath tends to be the next thing to fail.

Touch faults are their own category. A Galaxy S25 with unresponsive touch along one edge, or ghost touch that selects things you never pressed, can trace back to the touch layer or to pressure damage from a fall. Sometimes the glass looks perfect and the fault sits underneath it.

Batteries wear out on a schedule of their own. An iPhone 13 with its battery draining fast before midday, or one that hits a sudden shutdown with charge still showing on the screen, usually needs a new battery. A fresh battery is usually what brings back a full day of use.

Charging port repair comes up when a Pixel 9 charges only at one cable angle, or stops charging altogether. Sometimes the cause is debris in the port: pocket lint packs down at the bottom until the plug cannot seat fully. Cleaning solves that version. Bent or burned contacts mean the port gets replaced.

Back glass and camera lens damage often arrive together. An iPhone 16 Pro dropped flat on its back can crack the rear glass and chip the lens cover in the same fall, and photos turn hazy. We replace the back glass and the camera lens as separate parts, so the repair covers what broke and nothing more.

A muffled speaker on a Pixel 8 makes calls sound distant and videos sound flat. Clearing a packed grille fixes some of them. Others need a new speaker module.

Which other devices can we repair besides phones?

Besides phones, we repair tablets, laptops, MacBooks, desktop computers and game consoles.

Tablets get the same parts-level repair as phones. An iPad Air with cracked glass or an iPad mini whose battery gives out by the afternoon is a typical tablet job, and Samsung Galaxy Tab models are covered too.

For laptops, the work centers on screens, keyboards, batteries and charging ports. A MacBook Air that no longer holds a charge needs a battery, while a Windows laptop with a cracked screen needs a new panel. Desktop computers come in for slow performance, virus and malware removal, and hardware upgrades such as more memory or a faster SSD.

Game consoles are part of the work as well. A PlayStation 5 controller with stick drift, an Xbox Series X that stops reading discs and a Nintendo Switch with a cracked screen are all repairs we take on. For laptops and consoles, repair time depends on the fault, so timing is set once we know what failed.

What parts and accessories do we carry?

We carry high-quality replacement parts for the repairs we do, plus phone and tablet accessories such as cases, screen protectors and chargers.

Some models offer more than one screen option. The one you pick changes the cost, the brightness and how the glass feels under your finger, so it is worth a minute of thought before the work starts. Batteries, ports and back glass come matched to the exact model, since a part from the wrong generation will not fit properly.

The case selection covers current iPhone models, Galaxy S phones, budget-friendly Galaxy A16 and other A models, and Pixel phones, plus cases for tablets. Rugged cases suit a phone that takes knocks at work. Slim cases suit a pocket. Tempered glass screen protectors are in stock for popular phones, and chargers cover both USB-C and Lightning devices.

How does a repair at The Fix work, step by step?

A repair here moves through five stages, from the first conversation to handing your device back.

• Stage 1: Tell us what happened. Describe the symptom and anything that led up to it, such as a drop, a spill or a battery that slowly got worse.
• Stage 2: Diagnosis. A technician tests the device and pins down the part that failed.
• Stage 3: Quote and approval. You hear the cost for that specific repair. Work begins only after you approve it.
• Stage 4: Repair. The damaged part is replaced, or the fault is cleared, using the part option you chose.
• Stage 5: Function check. Touch, cameras, speakers and charging are checked, and then the device is ready to collect.

Where exactly is The Fix in Newport News, VA 23602?

The Fix is inside the Walmart Supercenter at 12401 Jefferson Ave, Newport News, VA 23602, right beside Exit 255 on I-64.

Patrick Henry Mall is about three quarters of a mile to the southeast, so anyone who knows the mall is already close. Newport News/Williamsburg International Airport sits less than a mile to the north, and Jefferson Lab is just under two miles to the southeast.

The store also sits between two neighborhoods. Kiln Creek is next door to the northeast, and Denbigh stretches out to the west, so the store is a short drive from either.

How do Peninsula summers affect your phone?

Long, humid summers on the Virginia Peninsula are hard on phones, mostly through heat and moisture.

Heat works on the battery. A phone left on a car seat in a sunny parking lot in July can get hot enough to stress the cell, and repeated heat over a season can lead to a swollen battery. The cell puffs up and starts pushing the back or the screen out of shape. A swollen battery should be replaced rather than charged again.

Water damage is the other summer issue. An afternoon on the James River, a day at the Chesapeake Bay beaches, a pool party or a sudden thunderstorm can all put water where it does not belong. If a phone will not power on after getting wet, keep it off the charger and bring it in. Corrosion keeps working on the board while the phone sits.

Humidity plays a quieter role. Moving from an air-conditioned room into thick August air can leave condensation inside a phone whose seals were weakened by an earlier drop.

What should you expect when you bring a device in?

Expect a relaxed visit, a straight explanation and a technician who talks with you, not past you.

We describe the fault in everyday language, without jargon, and we are happy to answer questions about the device itself while you are here, including ones that have nothing to do with the repair. If you want to know why a battery wears down or how to keep a port clean, ask.

Several faults on one device can be handled in a single visit. A phone that needs both a new screen and a new battery can leave with both done.

Family devices are welcome. A child's tablet or a teenager's first phone gets the same careful attention as anything else, and the technicians take time with first-time visitors who are not sure what is wrong.

What do people ask about repairs at The Fix in Walmart Newport News?

How long does it take to repair a Pixel 10 Pro XL screen at The Fix in Walmart Newport News?

A Pixel 10 Pro XL screen repair at The Fix in Walmart Newport News is often same-day, and many take less than 30 minutes when the screen is in stock. A bent frame adds time, because the screen will not sit flat until the frame is straightened.

How long does it take to repair an iPad Air charging port at The Fix in Walmart Newport News?

An iPad Air charging port takes longer than a phone port, because the iPad opens through the screen, which is held in place with strong adhesive. Whether the port only needs cleaning or a full replacement decides most of the timing, and you will know which after the diagnosis.

How long does it take to repair Galaxy S24 back glass at The Fix in Walmart Newport News?

Galaxy S24 back glass work runs longer than the swap itself suggests, since the old glass is glued down and the adhesive has to be heated and cleared before the new panel goes on. Glass that shattered into many small pieces takes more time to remove than a single clean crack.

How much does it cost to repair a Galaxy A36 screen at The Fix near Patrick Henry Mall?

What you pay for a Galaxy A36 screen depends mostly on the screen option you choose and on whether the frame took damage in the drop. A cracked screen on a straight frame is a simpler job than one where a corner bent inward.

How much does it cost to repair an iPhone 15 battery at The Fix near Newport News/Williamsburg International Airport?

Two things set the price of an iPhone 15 battery: the battery option you pick and the condition of the phone around it. A phone that has never been opened is the simplest case, while one with old adhesive or missing screws from an earlier repair needs extra work.

How much does it cost to repair a MacBook Air keyboard at The Fix in Walmart Newport News?

MacBook Air keyboard pricing depends on the model year and on whether a single key or the whole keyboard has to be replaced. On newer MacBook Air models the keyboard is built into the top case, which makes a full keyboard replacement a bigger job than fixing one key.

How much does it cost to repair an iPhone 14 charging port at The Fix near Kiln Creek?

On an iPhone 14, the charging port sits on a flex cable that also carries the microphones, so cost depends on whether that whole assembly needs replacing. If cleaning brings the port back, the job is much smaller than fitting a new assembly.

How much does it cost to repair water damage on a phone at The Fix in Walmart Newport News?

Water damage repair cost depends on which parts the liquid reached and how long it sat inside the phone. Salt water and sugary drinks usually leave more corrosion than fresh water, so a phone dropped in a soda or the bay often needs more parts than one caught in the rain.

Can I walk in to The Fix off I-64 Exit 255 without an appointment?

You can come straight to the store inside Walmart and hand over the device, with no appointment needed. Visitors are helped in the order they arrive, and a quick question about a phone is welcome too, even if you are not ready for a repair yet.

Can The Fix in Walmart Newport News put on a screen protector right after a screen repair?

A new screen protector can go on as soon as your repaired screen passes its function check. Applying it to fresh, dust-free glass gives the cleanest fit, with no trapped specks or bubbles from an old screen.

How much does it cost to repair a Galaxy Tab screen at The Fix inside Walmart in Newport News?

A Galaxy Tab screen costs more or less depending on the Tab series, since a Galaxy Tab S9 uses a different panel from a Galaxy Tab A9. Screen size and whether the touch layer is fused to the glass also shape the price.