The Fix in West Des Moines, IA provides expert repair services for phones, tablets, and other devices, along with a full range of mobile accessories. Whether you need a screen replacement, battery service, or charging port repair, our skilled technicians are here to help.

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101 S Jordan Creek Pkwy #12526, West Des Moines, IA 50266, United States
+1 (515) 520-5711Derek Seehusen
Highly recommend the Fix for phone repair. Anne was able to clean out my charging port and get my phone charging efficiently again!
Tim Tibbits
Extremely helpful! Had a bunch of gunk in the charging port and they cleaned quickly and low cost.
Talan Gabriel
Very fast service with products ranging for all types of needs and polite too.
Chunkosity
Maddi McAleer
Mehmet was very helpful and nice!!
Savannah Halva
Mehmet was very helpful and fixed my phone quickly!
Matt Thiele
Quick. Friendly and they did a great job.
Joshua Parsons
Fixed my phone in minutes. Friendly and fast!
Sabastian Pearson
Great service, got my iphone charger port cleaned in less than 5 mins
Caleb Rowland
From iPhones to gaming laptops, The Fix in West Des Moines, IA is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust
Protect your device in style! At The Fix in West Des Moines, IA, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.
Cracked Nintendo Switch screen? We repair Switch devices in West Des Moines, IA quickly and affordably. Fast, easy, and always with high-quality parts.
For broken screens, battery replacements, or other issues, The Fix in West Des Moines, IA provides quick MacBook repairs with premium parts.
Is your PlayStation giving you trouble? At The Fix in West Des Moines, IA, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.
Need your Google Pixel fixed? At The Fix in West Des Moines, IA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.
Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in West Des Moines, IA provides fast, affordable tablet repairs with free diagnostics.
Need PC or desktop service in West Des Moines, IA? We provide free diagnostics and affordable repairs, always with high-quality parts.
From Nintendo Switch® to PlayStation and Xbox, The Fix in West Des Moines, IA repairs all major game consoles. Fast service and dependable results.
Got a broken laptop? The Fix In West Des Moines, IA, our team repairs most laptop brands and models using high-quality replacement parts.
Need your iPad fixed? At The Fix in West Des Moines, IA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.
We repair all major phone brands in West Des Moines, IA. iPhone, Samsung, Google, and more—get your phone fixed fast.
Cracked screen? Battery draining too fast? Our team in West Des Moines, IA repairs iPhones with precision and high-quality parts to make your device feel new again.
Whether it’s a Galaxy screen replacement or a charging issue, The Fix in West Des Moines, IA offers fast and reliable Samsung repairs.
Xbox not working properly? Our team in West Des Moines, IA offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.
The Fix is a dedicated repair store inside Jordan Creek Town Center, conveniently located at 101 S Jordan Creek Pkwy #12526, West Des Moines, IA 50266. If your iPhone, Galaxy or Pixel has a cracked screen, a battery that gives out early or a charging port that no longer holds the cable, our technicians can take a look. Many phone and tablet repairs are same-day, often taking less than 30 minutes.
The sections below cover what we fix, how a repair runs from drop-off to handback, and how to find the store.
Because the store sits inside the mall, a repair fits around a visit you were already planning. You park once, and the drop-off and pickup happen where you were headed anyway.
The range of devices is the second reason. One store covers phones, tablets, computers and game consoles, so a single visit can handle more than one device.
We repair screens, batteries, charging ports, cameras and speakers on iPhone, Samsung Galaxy and Google Pixel models, and we run water damage diagnostics. Here is how that looks by problem.
Screens come first. An iPhone 17 with a cracked screen needs the glass and the touch layer replaced together. A Galaxy S25 with shattered glass needs the same care, because hairline cracks along a curved edge keep spreading. Touch faults are a separate group. A Pixel 9 that ignores some taps may have unresponsive touch caused by a failing layer under glass that still looks perfect. A Galaxy A16 that registers taps you never made has ghost touch, and the cause can be the screen, the frame or a damaged connector.
Batteries are next. An iPhone 16 with its battery draining fast usually needs a fresh battery, and so does a Galaxy S23 that suffers a sudden shutdown with charge still showing. An older phone such as an iPhone 12 can develop a swollen battery that pushes the back panel out of shape. That one should come in sooner rather than later.
Ports and power problems get a careful diagnosis. An iPhone 15 that charges only when the cable sits at a certain angle often has debris in the port, so we clean it first. If the pins are bent or worn, charging port repair restores a firm connection. Water damage on a Pixel 8 needs the same patience, because corrosion can keep working after the phone dries. An iPhone 14 that will not power on might have a battery, port or board fault, and the diagnosis tells us which.
Smaller parts matter too. A Galaxy A16 with a scratched camera lens takes soft photos even when the sensor is fine. An iPhone 13 with cracked back glass looks bad and can let dust in. A Pixel 9 with a muffled speaker often has a clogged speaker mesh.
The Fix repairs tablets, computers and game consoles alongside phones, giving each device its own diagnosis before any work
On tablets we replace screens and batteries. An iPad Pro with cracked glass and an iPad Air with a battery that no longer lasts the day are both jobs for the bench. The glass on a tablet is large, so a small impact can leave a long crack, and the diagnosis shows whether the panel under it still works.
Computer repair covers both software and hardware. We remove viruses and malware, tune up slow systems, upgrade RAM or SSD storage on Windows laptops, and replace laptop screens and keyboards. A MacBook Air with a damaged screen is covered as well.
A laptop that takes minutes to start, or shows pop-ups you never opened, is a software problem first. Virus removal or a tune-up is the place to begin, and hardware comes second.
Game console repair includes PlayStation, Xbox and Nintendo Switch. A PlayStation 5 with a failed HDMI port stops showing a picture, and an Xbox Series X with a faulty disc drive stops reading games. Both are repairs we handle.
We repair with high-quality parts selected for the model in your hand, and we stock accessories to go with them.
For repairs, the part has to suit the device. Screens differ by model in panel type, brightness and touch response, and batteries differ in size and connector. We match each replacement to the phone, tablet or laptop on the bench.
For accessories, the store carries cases for popular phones, screen protectors and chargers. A new screen deserves a protector, and a repaired charging port deserves a decent cable. Picking up either takes a minute at the same visit.
A repair at The Fix runs in four stages.
The order stays the same for a phone, a tablet or a laptop. Only the length of Stage 3 changes with the device and the fault.
The Fix is inside Jordan Creek Town Center at 101 S Jordan Creek Pkwy #12526, West Des Moines, IA 50266, on the Dallas County side of the city. The mall is anchored by Dillard's, Von Maur and Scheels, and Cinemark Century Jordan Creek 20 and XD sits on the same property.
From I-80, take Exit 121 for Jordan Creek Pkwy and head south. Dave & Buster's sits in the same Jordan Creek Pkwy retail area, which gives you another reference point once you are on the property.
Wells Fargo's Jordan Creek campus lies under a mile to the south-west. Clive is about four and a half miles to the north-east.
Iowa winters are hard on lithium-ion batteries, and the first sign is usually a phone that shuts down outside. Cold slows the chemistry inside the cell, so a battery that reads healthy indoors can drop out the moment you step into a freezing parking lot. That sudden shutdown, or a battery draining fast on a cold morning, is a good reason to have the battery tested.
Temperature swings cause a second problem. A phone that moves from a warm car into freezing air can form moisture inside, and that moisture shows up later as water damage or a flickering screen. Ice does the rest. A slippery parking lot or a snow-covered curb turns a simple fumble into a dropped phone. The usual result is a shattered screen or a cracked back panel. Summer brings humidity and thunderstorms, and a phone caught in a downpour can pick up water through the speaker or the charging port.
Heat is the other extreme. A phone left in a sun-baked car wears its battery quickly, and over time that heat can contribute to a swollen battery.
You should expect a friendly, patient team that talks through the fault in everyday terms. The technician names the model, the part and the problem, and explains what the repair involves.
Tablets get the same attention as phones. When a tablet will not charge, the technician looks at the port and the cable together instead of guessing at one of them.
Screen replacement on a phone is often finished the same day, and many take less than 30 minutes. The model, the screen type and any damage to the frame behind the glass set the pace. A diagnosis that finds a second fault adds time to the job.
Tablet timing follows the model and the fault. An iPad mini battery job depends on how the device is built, since some generations open far more easily than others, and on whether the right battery is ready.
A keyboard problem can be limited to a few keys or run through the whole assembly, so the time depends on the fault. The technician only knows after opening the machine, and spilled liquid, if present, changes the job again.
Water damage takes as long as the diagnosis says it does. The liquid involved, the time the device sat wet and the parts it reached decide what happens next. A device that was only splashed is a different job from one that was submerged.
Price depends on the panel your Galaxy S24 uses, the condition of the frame around it and the part chosen for the job. Damage that reaches the touch layer or the frame moves the cost up.
The battery is only part of the answer. If the diagnosis finds that a worn charging port, not the battery, is the real cause of the drain, the job changes and so does the cost.
Whether the port needs cleaning or replacing drives the cost. Lint packed into a Galaxy A16 port is a smaller job than a port with bent contacts, and the diagnosis separates the two.
Each iPad generation uses a different glass and panel, so the generation sets the starting point. The second factor is whether the panel under the glass survived the drop.
Screen size, panel type and touch support drive the cost of a laptop screen. A touch panel costs more to replace than a basic one, and the connector and hinge condition can add to the job.
You can walk in without an appointment for most common issues, then use the repair time anywhere nearby. Many phone repairs are finished while you are shopping, so a stop at Scheels or Dave & Buster's often covers the wait.
A swollen battery shows up as a back panel that rocks on a flat surface, a case that no longer closes or a gap along one edge of the phone. A bent phone flexes along its length without any bulge. Stop charging a phone that shows the first signs and bring it in.
Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.
The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.
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