The Fix in Jordan Creek Town Center

The Fix in West Des Moines, IA provides expert repair services for phones, tablets, and other devices, along with a full range of mobile accessories. Whether you need a screen replacement, battery service, or charging port repair, our skilled technicians are here to help.

The Fix tech repair store interior

The Fix in Jordan Creek Town Center

101 S Jordan Creek Pkwy #12526, West Des Moines, IA 50266, United States

+1 (515) 520-5711
Store Hours:
monday:
10:00 AM - 08:00 PM
tuesday:
10:00 AM - 08:00 PM
wednesday:
10:00 AM - 08:00 PM
thursday:
10:00 AM - 08:00 PM
friday:
10:00 AM - 09:00 PM
saturday:
10:00 AM - 09:00 PM
sunday:
11:00 AM - 06:00 PM
Google Reviews:
5
296 reviews
9

93a21

7 days ago

Came in for a port cleaning that nobody else could do and they had it cleaned in 2m. I can finally charge my phone again

S

Sivagurunathan Chinniah

11 days ago

Memet is simply the best! Exceptional service, knowledgeable, professional, and genuinely helpful. Highly recommended!

Y

Yorge Abbott

12 days ago

This was an amazing place to go for any electronics. This man is amazing. Ann was wonderful and helped so much on check-in and pick-up! They were also kind enough to do this for me! (Photo included) If you have a Nintendo switch or switch 2 and want something custom. Go here! (I bought my parts for the custom.) Outstanding work!

T

Thatguyjohn 18

19 days ago

Cleaned my charging port without issue.

C

Cole Slaw

21 days ago

the lady working in front did great helping me find what i need and helping me through the process of chosing the kind of case i wanted.

A

Alijandro Gaming

22 days ago

Amazing customer service they treated me better then downstairs

R

Rachel Mendlik

about 2 months ago

D

Denny Hennessey

2 months ago

This place is awesome. I've been coming here for years and they have saved more than a few phones for me. Always quick and affordable.

J

John Lucas

3 months ago

Fixed my phone and Ipad super quick!! These guys rock!

m

moises almazan

3 months ago

Quick and fast 10/10 recommend

C

Carter Dinkla

3 months ago

They fixed my phone in a timely fashion and did a great job!

J

Joshua Brown

3 months ago

Could have lied and said I needed to replace a port but didn't. Cleaned it for free and said that should fix it. If it doesn't then I can come back and gave me a quote. VERY professional.

E

Ethan Weitzel

4 months ago

My iphone wouldn’t charge. They cleaned the charging port in a minute and got it working! Recommend!

A

Alexandkim Camesco

4 months ago

Did a great job in fixing my phone. It was fast!!

L

Lloyd

5 months ago

Good job

J

Jonny Bedard

5 months ago

Amazing workers, super quick and a really good price aswell!!

U

Unknown

5 months ago

Just got black spots you can see part of the screen, but not very well and the back is cracked cameras look good thoug

S

Sue Thompson

5 months ago

Broke a charging cord inside the tablet and brought it into the store without trying to fix it myself which was a good move. They were able to fix it in under 5 minutes. Excellent customer service as well! Thank you so much. Last time I had to replace it because I tried to fix it myself which was a bad mistake.

M

Mary Bakkie

6 months ago

Mikala was such a delight and helped me fix my sons iPad. I really appreciate your help

A

Alex Strauss

6 months ago

L

Logan Sayler

6 months ago

Amazing service! Got my phone fixed

P

Paul Johnston

6 months ago

J

Jaxsen st

6 months ago

great serviced and fastest will come back !!!!

L

Laken Zanker

6 months ago

Perfect service, thank you!

R

Ryan Pagel

6 months ago

Had to clean my charger port wonderful employee she needs a raise

C

Caleb Eganhouse

6 months ago

I asked them to fix my charger port on my phone because every time I would try and charge my phone, the charging cable would just barely be sitting in the port, wouldn’t go all the way in, they fixed it and now the charger sits all the way inside of the port

C

Charley MacCready

6 months ago

I had to wrap a cord around my phone for months but I stopped in here for 5 minutes and the fixed the problem immediately!

T

Trish studebaker

6 months ago

Excellent and super fast service. Great people to work with!

N

Nic Groven

7 months ago

In and out in 5 minutes and really good customer service!

a

amy rudkin

7 months ago

So kind and helpful.

H

Hillary Magallanes

7 months ago

Brought my mom’s phone in for cleaning. Fast and easy. Staff very friendly.

T

Tyler Pettigrew

7 months ago

L

Lillyanna Berner

7 months ago

Good customer service, and very clean. Happy with results.

J

Joseph Fox

7 months ago

Had a great experience at The Fix. The gentleman who helped me was kind and gracious and swiftly took care of my problem with my phone. He was very helpful and generous with his time and service. I appreciated him cleaning my phone and making it able to charge properly again. Kudos 👏 and I will be back with future issues when they arise with my phone. Thank you 🙂

S

Sara Steimel

7 months ago

Very fast and professional! They communicated well and fixed our phone and iPad quickly!

J

Justin Khounlo

7 months ago

Great customer service

M

Mason Carstens

7 months ago

This place was great and fast repair

B

Brandon Puerta

7 months ago

Best store to get your phone fixed or anything else you might need! Awesome place!

J

Jake Fynaardt

7 months ago

Ann did a great job with customer care and helping figure out the problem with my phone. Would recommend coming for any phone related needs!

I

Isaiah Mortensen

7 months ago

Cleaned my phone in like 2 minutes works great too! Prices are cheap as well very reasonable definitely 5 stars

M

Mindy Larrington

8 months ago

Awesome service. Thank you for cleaning my phone!

J

Joey Palmer

8 months ago

Fast and cheap

D

Damari Junious

8 months ago

Help alot , recommend

M

Mike Cattermole

8 months ago

M

Mariah Beaty- Martens

8 months ago

Was very quick and convenient will definitely come back in the future if need be.

B

Brandon Mansour

8 months ago

C

Craig Jr

8 months ago

Shoutout to the fix for looking out for me, I had so much dust in the phone that kept the phone from charging. Thanks again!

A

Andrew Rinne

8 months ago

Great service! The staff is friendly and knowledgeable. I was in and out very quickly.

G

Gharon Garlock

8 months ago

e

evan vesey

9 months ago

Fast and friendly

J

Jd Merk

9 months ago

Mehmet & Ann & Evren are truly awesome

K

Katie Appino

9 months ago

Very quick and easy process! Workers there were very helpful and nice. Would highly recommend.

A

Alissa Nelson

9 months ago

Loved the cleaning job saved me a bunch of money on a new charging port!!

H

Hairo Zaragoza

9 months ago

I got my phone charging port cleaned out, they have a wide variety of phones cases would recommend to stop by and check it out

J

Jedd Weinkoetz

9 months ago

M

Mike Marrone

9 months ago

They were so friendly and polite and their baby is beautiful. I recommend coming to the store anytime.

I

Iowa Trails

9 months ago

Absolutely wonderful staff. Thought my charging port was broken, turns out it was just full of dirt. Helped cleared out my phone in no time free of charge.

D

Dave Barrette

9 months ago

Knowledgeable and very nice people. Much cheaper then US-Cellular. Wife paid 60.00 for screen protector at us cell. I paid half that here. I will definitely be back.

P

Phillip Schulenberg

9 months ago

Helped clean out my charger port

S

Shelley Shaw

9 months ago

Samsung Galaxy s22 ultra battery replacement. In stock and installed in under an hour. Couldn't be more pleased!

B

Brenda Villegas

9 months ago

Did an amazing job very quick and amazing customer service

H

Heath Brown

10 months ago

They were really helpful and quick with their service

M

Miles McGovney

10 months ago

Cleaned my charge port. Satisfied my needs.

K

Katie Carriere

10 months ago

Been to this store multiple times and they always do an amazing job. Making sure I don’t spend more than I need to, which is rare these days.

K

Kanasha Bell

10 months ago

Mikayla brought forth amazing energy and a ready to help mindset! She was able to convince me to get a wonderful protective case that suits me personally, thank you!

M

Maxwell Kuchel

10 months ago

Helped me out and gave me a free charging port cleaning!

B

Bernard Williams

10 months ago

Was very helpful and friendly will definitely come back

A

Andrew

10 months ago

Very nice people and quick work

X

Xzavier Moore

10 months ago

Came to get my charging port cleaned. Mikayla was super helpful and got me taken care of in a matter of minutes!

B

Brayden Howard

10 months ago

Cleaned my charging port out. Works good as new. Highly recommend.

C

Cesar Sanchez

over 1 year ago

A

Adriel Soto

over 1 year ago

cleans phone good for free

B

Bob Murphy

over 1 year ago

R

Rosa Miller

over 1 year ago

They have really cool cases and good prices for them to I have an iPhone so it’s really hard to find a quality case that is cheap but they have iPhone branded cases for cheap

J

Jessica Miller

over 1 year ago

Great experience and very clean store and a lot of cases and good products

J

Jack Harned

over 1 year ago

Mehmet great service and amazing guy cleaned my phone fast and made my charging port actually work

A

Andrea Vance

over 1 year ago

Amazing service, the customer service is 10/10

D

Daniel Prevo

over 1 year ago

Great customer service and really fast

C

Ciarra Ransom

over 1 year ago

K

Keagan Bundt

over 1 year ago

R

Robert Z

over 1 year ago

L

Luke Foster

over 1 year ago

I walked in and needed my charging port cleaned out. He took care of it quickly and got my phone charging again. I had a great experience!

R

Roberto

over 1 year ago

Did a great job on helping me being able to charge my phone better again

J

Jesseus Hill

over 1 year ago

Very nice and very helpful

K

Kelly Kauzlarich

over 1 year ago

Phone wouldn't charge he cleaned out the charging port for free and got it working great guy

L

Luke Wills

almost 2 years ago

H

Haben Girmay

almost 2 years ago

I really appreciate this young man, he is honest and helpful

C

Chris Freeman

almost 2 years ago

Kind and fast. Wonderful experience.

C

Carol Lindaman

almost 2 years ago

Great and quick service. Very kind and professional!

T

Tristen Jacobs

almost 2 years ago

Asked if they fix charger ports the and the dude did mine and my friends phone for free and it was less than 5 minutes 10/10

Z

Zachary Glenney jr

almost 2 years ago

J

Joel Howard

almost 2 years ago

Trouble with charging port being clogged. Cleaned for free, fantastic service

D

Denise Snook

almost 2 years ago

Very friendly and fast service thank you

J

Josh Lyon

almost 2 years ago

Great service. Cleaned up my phone and got me on my way quickly!

F

Free Wolf

almost 2 years ago

My device's screen was broken, I went here for repair. They welcomed me kindly and said they could help me immediately. They fixed my device very quickly. I left there happily.

N

Nick Conn

almost 2 years ago

Quick quality work

A

Andrina Barrera

almost 2 years ago

Excellent staff; they serve you very well and solve problems quickly. Thank you for everything. 100% recommended. Blessing.

J

Justin Ndabarishe

almost 2 years ago

My phone was broke so he fix it. Very good store

m

michelle finley

almost 2 years ago

Excellent Personal Customer Service!!

E

Erin Blume

almost 2 years ago

Mehmet was so fast and friendly.... love this place..have used it a couple times for my clumsy shit

E

Emi Playz

almost 2 years ago

Fixed my IPad for free no charge at all! Thank you!

J

Jordon Talbot

almost 2 years ago

Great service!

A

Ana Strube

almost 2 years ago

Very helpful, great selection of products.

B

Bree Faryn

almost 2 years ago

Did a great job phone fixed quickly and also cheapest place I could find ! Very friendly .

i

isabella aller

almost 2 years ago

Excellent service every time I come here. Thank you so much for your help.

M

Mesa Waits

almost 2 years ago

They are so awesome here! Very very helpful. I’ve come in multiple times for them to put on a screen protector for me and they do it free of charge. It’s hard to find a place anymore that won’t charge you a ton of money. Thank you!

G

G S

almost 2 years ago

L

L D

almost 2 years ago

They've fixed my sons phone screen each time he's broken it. My son is ridiculous and losing money. But they've fixed it each time for about 100 bucks

K

KDKGAMERMAN

almost 2 years ago

Fixed my phones charger port after US cellular couldn't. Great dude!

J

Jake Rix

almost 2 years ago

Fixed my phone charger for free it was a simple clean out

J

JP Arens

almost 2 years ago

Everything went great! I was helped immediately and shown exactly what I needed. Murat even helped me attain a charging block as the fast charging cord did not include one.

C

Charlie Nicholes

almost 2 years ago

J

Jon Pittmann

almost 2 years ago

Fast and looks great!

N

Nate Ogden

almost 2 years ago

Very helpful!

m

murat Temir

almost 2 years ago

“As soon as I stepped into the phone store, I was greeted by a friendly and professional team. They have a wide variety of products to suit every budget. They patiently answered all my questions and helped me find the perfect product for my needs. Their repair and accessory services are also fast and reliable. This is definitely a store I will choose again!”

D

Donnavan Palacios

almost 2 years ago

They fixed my phone, and it didn’t take that long to fix. Awesome experience

E

El Michoacano Palacios

almost 2 years ago

Very good service and the guy is really nice! Recommend for those who need their phones fixed!

C

Choco Lopez

almost 2 years ago

N8ce service h8ghly recommend

A

Amy Rothmeyer

almost 2 years ago

I went in with a a cracked 13 pro and a 15 that I had no idea the issue jutst wouldn't work and Mehmet was so kind and had great customer service took about a hour to fix both and both are in perfect condition now ... also cheap prices compared to other places I visited !! Definitely recommend!

T

Tollin Manwarren

almost 2 years ago

Cleaned my charging port. Helpful staff.

e

ersen ozcan

almost 2 years ago

Nice location, they are doing great job. Thank you.

J

Joshua Borcherding

almost 2 years ago

T

Tagen Douma

almost 2 years ago

C

Christopher Vestal

almost 2 years ago

Great staff that fixes even the smallest issues with prompt servicd.

J

Jessica Bruns

almost 2 years ago

Great job of fixing my Apple Watch. Friendly and knowledgeable staff.

D

David Corona

about 2 years ago

Cleaned my charger port for my iphone for free in les than 3 min

S

Steven Nguyen

about 2 years ago

Came in and was out in no time. Mehmet is very knowledgeable and quick with helping me with my phone problem. He will help you out the best he can!

D

Deborah Williams

about 2 years ago

Cleaned my charger port and fixed my phone !! Thank you

S

Sarah Stephen

about 2 years ago

I spoke to two different people here, both were so friendly and kind. I had an issue with my Apple Watch and Mehmet was so kind, he helped me so quickly! 10/10 would recommend their services

P

Patricia Vandermark

over 2 years ago

The customer service was outstanding, and the quality of the products exceeded my expectations , will definitely be returning with future problems if any ! Also very friendly staff !

J

Julia Cole

over 2 years ago

Lovely and very nice workers, good prices

P

Patrick Utz

over 2 years ago

Had a hard time finding someone to replace the charger port on my sons Motorola phone. Called, gave the part, and within 4 days I got a text to bring it in for repair. Came in and 30 minutes later I walked out with a working phone. Great work, good price, and very personable. A+

D

Drew Pells

over 2 years ago

Fixed my phone screen quick and easy. Loved it!

T

Tom Moreland

over 2 years ago

Amazing experience! They are awesome! Highly recommend! Great prices too!

M

Mohamed Noor

over 2 years ago

Wonderful place to get any mobile repair done!! Best price and amazing service. The guy there is very knowledgeable and very respectful. Great prices and great service!!!

L

Lindsey

over 2 years ago

Excellent customer service and friendliness! Prompt turn around time and reasonable prices

M

Megan Allsup

over 2 years ago

Awesome job!!

A

Aaron Souders

almost 3 years ago

I’ve gone here several times and I always leave thinking things went as best as I could have hoped. Aycin B knows exactly what’s wrong and the pricing is fair and I’ve never waited long.I would point anyone to them that wants to fix their phone instead of just buying a new one.

T

Travis Williams

almost 3 years ago

Had a crack in my Pixel 7 pro and The Fix was quickly able to help and fix my screen. The chat feature to communicate with them was simple and efficient. Clearly stated the cost and timeline it would take to provided the fix. Phone now works great. Very pleased with the results and the customer service.

M

Muğlalı Genç

about 3 years ago

S

Samantha Darbin

about 3 years ago

E

Elizabeth O’Brien

about 3 years ago

Exceptional service and quick!

K

King James

about 3 years ago

It's good

B

Brittany Wehr

about 3 years ago

Very great and now my finger don’t get glass in it cause my phone is fixed and so clear

H

Henry Smith

over 3 years ago

I have search for a solid week looking for someone to replace my screen protector with no hope as my phone is not a common size. Not only were they able to help, but they were able to order and install the protector in record time. I would definitely come to them again.

u

umutcan çolak

over 3 years ago

It was great experience with The fix store,they have so fast and quality service

A

Aaramis Gore

over 3 years ago

Great customer servicd

B

Brad Bee

over 3 years ago

Fast looks great

k

karen Janchevis Lanza

over 3 years ago

Great customer services

S

Stefano Lanza

over 3 years ago

Simply amazing customer service!

A

Anthony Weiland

over 3 years ago

Very helpful, quick fix, excellent service and reasonable prices!

K

Kane Smith

over 3 years ago

Great guy!

J

J C

over 3 years ago

Absolutely GREAT customer service!! My daughter had an issue with a screen they replaced a few months before. They were more than happy to replace the screen under warranty. They stood behind their product 100%!!

M

Mariah Baker

over 3 years ago

Very friendly and helps anyway he can would recommend

R

Ryan Bishop

over 3 years ago

Fantastic service with quick delivery time. Will be coming here for everything I need a repair on!

T

Todd Spuzello

almost 4 years ago

Possibly a lifesaver. Will update later. New screen is working. Maybe get some more time out of this phone! Thanks

H

Harlee Christeson

almost 4 years ago

Fixed my iPad a headphone jack got busted off and he got it out and would not take any money. He has a tip jar that I put some in. Great guy

J

Justin Sanchez

almost 4 years ago

10/10 service, definitely recommend!!!

L

Libby Hamilton

about 4 years ago

Phenomenal customer service!! Excellent at fixing broken phones of all kinds. Would recommend to anyone with a broken phone who wants it fixed easily. Way easier than dealing with Assurion

M

Madelyn Miller

about 4 years ago

W

WaitForKeith

about 4 years ago

My girlfriends been there a couple times to get her phone screen fixed and they've always given her a good deal and today I went there to see if they can fix my car keys and they just fixed my keys for no charge. And that's not even a service they provide. It was just a nice guy helping a random person out because their good and decent people.

R

RJ Van Dyke

about 4 years ago

Very friendly and fast service

n

nazeer tameem

over 4 years ago

Thoes guys are the best

A

Ashley Roth

over 4 years ago

Had a great experience getting both my iPad screen repaired and my iPhone screen protector replaced. Really didn’t expect the level of care—they cleaned my phone very well and replaced the protector for me in store. Cheaper than expected too.

M

Mike Triggs

over 4 years ago

I brought in my iPad with a shattered glass and I couldn't have been happier with the service and speed at which it was repaired. If it was possible to give The Fix at Jordan Creek Mall a ten star rating they certainly deserved it!

T

Taryn O'Brien

over 4 years ago

K

Kelly de Souza

over 4 years ago

Very professional, very helpful and very fast service. I had my screen replaced and I’ll definitely be back.

N

Neamah Alqadhi

over 4 years ago

Excellent and immediate service. My phone was fixed in 15 minutes after I arrived. They are extremely helpful and got the job done perfectly.

o

ori9nxt

over 4 years ago

I’ve come here multiple times and they’re always friendly and have good service that’s really fast I once came in with a phone that had water damage from a year before and they fixed it always a good experience.

S

SHEEM OMER

over 4 years ago

I cracked my screen and my phone wouldn’t charge came in just to check And see if it was fixable And within 45 minutes The screen was fixed and it was charging Great service I recommend them 💯

E

Essam Abusharkh

over 4 years ago

Amazing service at an affordable price. Very friendly staff.

A

Asia Maurer

almost 5 years ago

These guys are great! We took our iPad to the Apple store and would have to pay $600! To replace the tablet completely insted of just fixing it! when all we needed was the screen replaced cuz it was cracked. So we took it to the Fix they fixed it for $250 for a completely new screen on our iPad pro max! The screen works good as new!! They are super kind and very helpful! Highly recommend!

A

Alfonso Guillermo Torres

almost 5 years ago

(Translated by Google) Excellent service and quality (Original) Excelente servicio y calidad

J

Jeff Kelley

almost 5 years ago

J

Jessica Menz

about 5 years ago

Went to have a severely damaged screen replaced on my dad’s iPad. $150 was well worth it vs. buying a new $800 iPad. It’s like brand new now. Friendly owner.

M

Michael Yount

over 5 years ago

Very good. Told me it would cost more to fix my phone. Was able to buy replacement phone

P

Paul Canfield

over 5 years ago

Friendly and helpful.

M

Matthew Checketts

almost 6 years ago

Awesome! Fixed screen! Less expensive than expected! Highly recommend

m

mmzh mir

almost 6 years ago

Fixed my iPhone 8 Plus in no time. Appreciate it👍🏻

a

adam goral

almost 6 years ago

just got my ipad fixed. looks as good as brand new. Thanks guys!

B

Batu Zabr

almost 6 years ago

S

Suzanne Ramirez

almost 6 years ago

I walked in with doubts when I saw the ratings. I don’t believe any of the comments comes from an actual customer but even if it does I experienced %100 improvement. Took 15 min to get my iphone x done. Customer service was great.Thanks 🙏🏻

M

Michelle Calderon

about 6 years ago

Thanks you the fix - Jordan creek

C

Cassandra Merrell

over 6 years ago

Very professional and up front. You won't be greeted by a salesperson, but a human being. They've got a variety of great products at an extremely reasonable price and I'll be coming here from now on.

N

Nathan

almost 7 years ago

I've had repairs done everywhere. This place is where it's at. There are so many bad repair shops but this shop isn't one. You get a free very nice case(brand name) and you feel welcomed right away. Largest selection of cases I've seen period. Prices are beyond fair. 7 out of 5 stars!

B

Braden Carpenter

11 months ago

Fixed my charging port quickly and without issue

C

Cody and Shianna Hale

about 7 years ago

My wife and I went there the other day to get our iPhone X and 8Plus fixed. The two workers were extremely nice and very helpful. They fixed our phones in 30 minutes with no issues. They even provide a free glass protector and case. They installed the glass protector without any air bubbles unlike most places (even cell phone carrier workers can't put on glass protectors well). The cases are great quality and if you want a even nicer case it's only a few dollars more. Literally they only charge 4$ for the nicest case not 45-50 like most places. Their store is super clean, modern and professional looking. I got to say I was skeptical at first but was super impressed with the quality of service and timeliness of service. Truthfully I don't think i'll go anywhere else for my phone repairs, this place is the best of best in my opinion.

M

Mizu Blacknose

about 7 years ago

Owner repaired my Note 8 camera glass cover in like 10 minutes. Only charged $39. Super nice guy, and can't even tell my phone was repaired. Hope I don't have to do another repair but if I do it'll definitely be here.

E

Emily Hayden

over 7 years ago

Apple store told me it was going to cost upwards of 200 bucks to fix my screen and replace my battery. These guys did it for half the price in like 30 minutes and threw in a screen cover and case for free.

M

Matthew Messer

over 7 years ago

Professional, honest, and fast. I brought my phone in for a battery replacement a few weeks ago after price checking and finding The Fix had the best price. After working normally for 2 weeks, my device began to malfunction. I was worried about having to pay for another tech repair, or a long wait to diagnose the issue. On the contrary, the owner, Aycin came in to the shop personally to look at my phone again. After seeing that Samsung had supplied us a bad battery the first time, he replaced it immediately without any hassle or expectation of additional payment. I can't reccomend them enough. They have been friendly, helpful, and transparent through the whole process and I wouldn't consider going anywhere else in the future.

w

wade anderson

over 7 years ago

The service is excellent! They go above and beyond to help with all your needs.

J

Joel Melena

over 7 years ago

A lot of variety for cases. Cool presents for kids or kids at heart.

A

Amar Havic

over 7 years ago

D

Dom Truong

over 7 years ago

D

Dan Truong

over 7 years ago

C

Carter Streasick

over 7 years ago

$19 screen proteftors, great price

J

James Kruchten

over 7 years ago

Great cases

A

Ayden Geary

over 7 years ago

C

Cale Ortner

over 7 years ago

Great job fixing my phone, very fast and got a free case and screen protector!

i

iLovveLag (Ivxy)

over 7 years ago

L

Landon Kort

over 7 years ago

great service, employees were happy and friendly. they gave me a free case and screen protector with my screen replacement, and they had 10 foot chargers for just $13 pretty great price

r

rahul singh

about 8 years ago

they fixed my phone screen in 20 min & added free screen protector & case ⚡️ good people

E

Exania Hislop

about 8 years ago

Had a really good experience with this place! They had some troubles fixing my phone but they really provided the best costumer service here and managed the problem very professionally. They took the time to make sure my phone got back to me in a very excellent condition. I couldn't be happier with my phone, free case and free screen protector! 5 stars for this hard working people! Thank you.

M

Mya Smith

over 8 years ago

Awesome service, my phone was fixed super fast!!

A

Anna Lopez

over 8 years ago

Good costumer service!!! :)

N

Nathan Gass

over 8 years ago

Wonderful service! Both of the guys there were very helpful and they fixed my screen very quickly and they even gave me a free screen protector and phone case! Highly recomended

k

kerry northway

over 8 years ago

I broke my IPhone screen and was referred to the The Fix by a friend. I stopped in on a busy Saturday afternoon. Both ladies working the store were very friendly and helpful! The best customer service I could ever ask for! My phone was fixed for cheaper than the competition and they gave me a FREE Otter Box case and screen protector too!! I will always go back to The Fix!

M

Miranda Rincon

over 8 years ago

I wouldn't go anywhere else to get my phone fixed! The people that work there do an amazing job and they always do there best to help you out no matter what the situation is. There customer service is one of the best you can get! They always have a good attitude, there extremely friendly and they care alot about there customers. They are the most honest people you can find, they will never screw you over because there just such good people! Honestly this is my favorite store to go to when I need a repair done, and they get it done fast to, there very proficient at what they do :)

G

Gary Bruce

almost 9 years ago

Thanks for fixing my phone during my lunch break your service is always in point broke my screen 3 times already and you guys always fix it for the best price.

J

Justice Mackey

about 9 years ago

A

Alex Anderlik

about 9 years ago

Really good service!

N

Nick Larson

about 9 years ago

E

Evan Curran

about 9 years ago

H

Heather Cadwell

about 9 years ago

B

Barbara Mentzer

about 9 years ago

D

Daphne Hayes

about 9 years ago

I like my phone case and ear buds👌

M

Madison Greimann

about 9 years ago

Great accessories and very helpful

L

Lori Bogle

about 9 years ago

Thanks Kody for all your help today fixing my phone!

A

Aayush Sharma

about 9 years ago

A

Angela Crick

about 9 years ago

Great selection!

D

Daniel Mowles

about 9 years ago

I was in town for business trip and my IPhone 6S Plus died out of no where. It wouldn't cut back on and I was left stranded with out a phone. Apple said it was out of warranty and wanted me to pay $200 for Apple Care to have it fixed. I took it into The Fix and a very nice young man took a quick look and diagnosed it as a bad charging port. 10 mins later I was out the door saving me time and money. The only thing I can say is Thank You The Fix.

J

Johnathan Niehoff

about 1 year ago

Mikayla is an amazing employee go visit her her she helped and was very kind definitely deserves a raise

W

Wesley Kraushaar

almost 2 years ago

I couldn't use a cord to charge my phone and he fixed the problem in about 45 seconds

T

Timothy Lish

about 1 year ago

Excellent customer service, fast quality work. Would recommend.

N

Nizamettin Danışman

about 2 years ago

A

Anthony Walker

11 months ago

Cleaned my charger port in 5 min and was out. Great service for the 2nd time

M

Muhammad Bilawal Khoso

about 7 years ago

Great service. Went to get my phone repaired and was sent my way with the phone within 20 mins. The guy gave me a discount and a free screen protector and case.

L

Leeza

11 months ago

Very helpful been coming here to get my phone fixed no problems

L

Lara Vos

11 months ago

Quick, friendly and amazing service!!!!! 10/10

C

Carlos Eduardo Rios-Alvarez

11 months ago

Super nice guy. 100% recommend this place

B

Ben Ritter

11 months ago

Great service! Very fast!

T

Tanner Morris

11 months ago

Fast and fixed my phone in no time.

E

Ethan Petersen

11 months ago

They cleaned my phones charging port in only a couple minutes, highly recommend

D

Darran Miller

12 months ago

Great service for a simple fix!

A

Andy

12 months ago

Out standing customer service. I’ve never had an issue get my electronics fixed at this location.

S

Selene Lerma-Q

12 months ago

Did an amazing job! Quick and such amazing customer service ! Came to clean out our iPhone speakers and looks & sounds brand new ! Mikayla did an amazing job 😁

y

yousif emad

12 months ago

fixed my broken charging port in under a minute, great service!

L

Luis Angel Castañeda Peña

12 months ago

Good work and hlep they fixs my phone

W

Waldo Ochoa

12 months ago

Amazing cleaning

C

Carter

12 months ago

Cleaned my old power button for free and the tech was friendly and frank about it

J

James

12 months ago

Great store with helpful, knowledgeable staff. I found the perfect case for my phone, and had a new screen protector put on as well. Very satisfied with the service and prices.

J

Joelle Irvin

12 months ago

We have used this stores services several times for family devices. They are always courteous and fair and provide a quality service. I was especially happy with the service they did on my Apple watch. I thought I was going to be out at least $200 after the face popped off. They were able to glue it back on! Would highly recommend this place to everyone!

I

Ivan Carrillo

12 months ago

Super friendly, super awesome store

z

zack kilchesky

about 1 year ago

Helped immediately. Was worried that I had to buy a new phone or part. They were promt and fixed my problem (dirty charging port) easily would 100/100 recommend

E

Eric Wilson

about 1 year ago

Prefect service, couldn't ask for better!! Thank you so much!!

T

Tyler Keenan

about 1 year ago

This is the #1 place I would recommend to anyone!!! Even on a Sunday they fully serviced and fixed my mom’s iPhone 11 screen and I’m very pleased. The girl in the front was also super nice during the whole interaction! 5 stars for sure!!

M

Marie Campbell

about 1 year ago

Talk about impressive customer service! I took an iPad in that I’d gifted my oldest granddaughter. One of my other granddaughters accidentally pushed the wrong charger into the charge port. It was stuck. They removed the stuck piece and gifted this repair with no charge. Honestly, you don’t see things like that for free anymore. I know exactly where I’ll be going for any other electronic device needs. Such a sweet lady that took care of us… thank you. And your little boy is so precious! 10 stars!

H

Haben Tsegaye

about 1 year ago

L

Lucas Stone

about 1 year ago

Went in with someone else and mentioned my phone was not charging correctly. The man at the desk grabbed my phone and fixed it right away!

B

Barkha Mathur

about 1 year ago

Great service

K

Kelly Garner

about 1 year ago

Great service. I didn't have to wait.

T

T MoneyTCG

about 1 year ago

Had dirt in my phone and they cleaned it out and now my phone charges fine

N

Nash Moore

about 1 year ago

Customer service was amazing 11/10

W

Will Biebesheimer

about 1 year ago

Great store! Great customer service!

O

Olga Gonzalez

about 1 year ago

This is the best price and fast service love this place

c

chris bradford

about 1 year ago

Omar was great great price, good service highly recommend if you need your phone fixed

L

Lee Potter

about 1 year ago

Very professional and Fixed my charging port with in a couple of minutes while I waited. Awesome place

S

Saul Padilla

about 1 year ago

e

emilio villarreal

about 1 year ago

A

Angel Perez

about 1 year ago

Very good customer service

D

Derek Seehusen

about 1 year ago

Highly recommend the Fix for phone repair. Anne was able to clean out my charging port and get my phone charging efficiently again!

T

Tim Tibbits

about 1 year ago

Extremely helpful! Had a bunch of gunk in the charging port and they cleaned quickly and low cost.

T

Talan Gabriel

about 1 year ago

Very fast service with products ranging for all types of needs and polite too.

C

Chunkosity

about 1 year ago

M

Maddi McAleer

about 1 year ago

Mehmet was very helpful and nice!!

S

Savannah Halva

about 1 year ago

Mehmet was very helpful and fixed my phone quickly!

M

Matt Thiele

about 1 year ago

Quick. Friendly and they did a great job.

J

Joshua Parsons

about 1 year ago

Fixed my phone in minutes. Friendly and fast!

S

Sabastian Pearson

about 1 year ago

Great service, got my iphone charger port cleaned in less than 5 mins

C

Caleb Rowland

about 1 year ago

J

Jordan Smith

about 1 year ago

Removed a tiny pebble from my charging port within minutes, free of charge. Very friendly too!

V

Vanessa Santos-Nila

over 1 year ago

Came in to fix my phone that kept turning off on its own. They tried to see if a battery change would fix it. It worked for about a day, and then the phone turned off. Spoke to them on the phone, and they told me they would take a second look and switch to a different battery at no cost. It did not end up working. I let them know, and they gave me store credit for the amount paid for the battery. They were very kind through the whole process. Even offered to order a case and tempered glass protector for a phone they don't normally carry. They could have easily said, "whatever we got in the store is what you get." Something like that, but they didn't. A credit to their integrity, not once did they ask to see if what I was saying was true. They never asked to look at my phone. They're just out here trying to make an honest living. P.s. yes I would have liked to have my phone fixed, but realistically, not everything can be fixed. My phone happened to be one of them. But they made the process easier.

J

Jennifer Curran

over 1 year ago

They were so quick and fixed our problems right away. Will definitely come back again.

K

Kenny Gaskin

over 1 year ago

I walked in to get dust/lint removed from my charging port and they fixed it for free in 5 minutes!

C

Christeen

over 1 year ago

Dropped phone and it wouldn't turn on. The staff was super friendly and helpful, it was a simple fix and the turn around was within 20 mins. Thank you for all of your help.

C

Christopher Palencia

over 1 year ago

I came in to get my iPhone 12 promax charging port and speakers cleaned out because it wouldn’t charge. They fixed in within 5 mins. I highly recommend to bring in your phone here.

C

Chrissy Kohout

over 1 year ago

Simple 10 sec. fix for the phone and they didn't charge us a thing!!!

M

Mea Stevens

over 1 year ago

Super clean place and kind people they helped us find exactly what we needed🫶🏼

B

Brendan plays

over 1 year ago

Good price and honest

D

Derrick Feldhans

over 1 year ago

Went in for a charger clean and it was quick and fixed! Great service!

D

Danielle Breaman

over 1 year ago

Amazing service 👏🏼

E

Eleisia Ferguson

over 1 year ago

Exceptional service and repair of my laptop screen (HP x360 touch screen) and they offer warranty so highly recommend!! He had his family there today with newborn baby so cute and welcoming space!

S

Sebastian Miclaus

over 1 year ago

Very kind guys and they did a great job fixing the problem on my phone.

A

Abigail Buchanan

over 1 year ago

Fast and great experience!

C

Christian Yoakum

over 1 year ago

Went in to get my ports and speakers cleaned. They had me out the door in less than 5 minutes and were super friendly and courteous! Thanks so much for an amazing experience!

D

Dylan Bradley

over 1 year ago

Great service fixed problem pretty quickly

A

Abel Andrade

over 1 year ago

B

Brian Adams

over 1 year ago

R

Ross Cunningham

over 1 year ago

Great experience. A+.

R

Rt Alpha

over 1 year ago

My phone hasn’t charged with a cord for months. He fixed it within minutes. Awesome work!!

A

Altuğ

over 1 year ago

I went there for my phone screen, the technician guy was so helpful and done everything in same day. Fast and clean job!! Thanks

D

Dan Davis

over 1 year ago

My charging port hasn’t worked in months. I had been using wireless charging station and was a hassle. They were able to clean it and had it working again within minutes. Thank you!

j

james chuol

over 1 year ago

K

Kyle Dell

over 1 year ago

Quick clean of the charging port and I was good to go! Great quick service!

I

Izak Wani

over 1 year ago

J

Justin Bolden

over 1 year ago

Very nice and definitely helpful. Fixed the charging issue with my phone without a problem!

Your local repair experts for every device

From iPhones to gaming laptops, The Fix in West Des Moines, IA is your one-stop shop for device repair. Quick turnarounds, affordable prices, and local experts you can trust

Phone Cases

Phone Cases

Protect your device in style! At The Fix in West Des Moines, IA, we offer a wide selection of durable phone cases for all major brands—sleek designs that keep your phone safe and looking great.

Nintendo Switch Repair

Nintendo Switch Repair

Cracked Nintendo Switch screen? We repair Switch devices in West Des Moines, IA quickly and affordably. Fast, easy, and always with high-quality parts.

MacBook Repair

MacBook Repair

For broken screens, battery replacements, or other issues, The Fix in West Des Moines, IA provides quick MacBook repairs with premium parts.

PlayStation Repair

PlayStation Repair

Is your PlayStation giving you trouble? At The Fix in West Des Moines, IA, we handle PlayStation repairs with care and quality parts—no long waits, no hassle.

Google Repair

Google Repair

Need your Google Pixel fixed? At The Fix in West Des Moines, IA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Tablet Repair

Tablet Repair

Whether your tablet screen is cracked or the battery won’t hold a charge, The Fix in West Des Moines, IA provides fast, affordable tablet repairs with free diagnostics.

Computer Repair

Computer Repair

Need PC or desktop service in West Des Moines, IA? We provide free diagnostics and affordable repairs, always with high-quality parts.

Game Console Repair

Game Console Repair

From Nintendo Switch® to PlayStation and Xbox, The Fix in West Des Moines, IA repairs all major game consoles. Fast service and dependable results.

Laptop Repair

Laptop Repair

Got a broken laptop? The Fix In West Des Moines, IA, our team repairs most laptop brands and models using high-quality replacement parts.

iPad Repair

iPad Repair

Need your iPad fixed? At The Fix in West Des Moines, IA, we repair cracked screens, charging issues, and more—always using high-quality parts for lasting results.

Cell Phone Repair

Cell Phone Repair

We repair all major phone brands in West Des Moines, IA. iPhone, Samsung, Google, and more—get your phone fixed fast.

iPhone Repair

iPhone Repair

Cracked screen? Battery draining too fast? Our team in West Des Moines, IA repairs iPhones with precision and high-quality parts to make your device feel new again.

Samsung Repair

Samsung Repair

Whether it’s a Galaxy screen replacement or a charging issue, The Fix in West Des Moines, IA offers fast and reliable Samsung repairs.

Xbox Repair

Xbox Repair

Xbox not working properly? Our team in West Des Moines, IA offers quick, reliable Xbox repairs with free diagnostics and high-quality replacement parts.


Looking for phone repair inside Jordan Creek Town Center in West Des Moines, IA 50266?

The Fix is a dedicated repair store inside Jordan Creek Town Center, conveniently located at 101 S Jordan Creek Pkwy #12526, West Des Moines, IA 50266. If your iPhone, Galaxy or Pixel has a cracked screen, a battery that gives out early or a charging port that no longer holds the cable, our technicians can take a look. Many phone and tablet repairs are same-day, often taking less than 30 minutes.


The sections below cover what we fix, how a repair runs from drop-off to handback, and how to find the store.


Why bring your phone to The Fix in Jordan Creek Town Center?

Because the store sits inside the mall, a repair fits around a visit you were already planning. You park once, and the drop-off and pickup happen where you were headed anyway.

The range of devices is the second reason. One store covers phones, tablets, computers and game consoles, so a single visit can handle more than one device.


Which phone repairs does The Fix handle in West Des Moines?

We repair screens, batteries, charging ports, cameras and speakers on iPhone, Samsung Galaxy and Google Pixel models, and we run water damage diagnostics. Here is how that looks by problem.


Screens come first. An iPhone 17 with a cracked screen needs the glass and the touch layer replaced together. A Galaxy S25 with shattered glass needs the same care, because hairline cracks along a curved edge keep spreading. Touch faults are a separate group. A Pixel 9 that ignores some taps may have unresponsive touch caused by a failing layer under glass that still looks perfect. A Galaxy A16 that registers taps you never made has ghost touch, and the cause can be the screen, the frame or a damaged connector.


Batteries are next. An iPhone 16 with its battery draining fast usually needs a fresh battery, and so does a Galaxy S23 that suffers a sudden shutdown with charge still showing. An older phone such as an iPhone 12 can develop a swollen battery that pushes the back panel out of shape. That one should come in sooner rather than later.


Ports and power problems get a careful diagnosis. An iPhone 15 that charges only when the cable sits at a certain angle often has debris in the port, so we clean it first. If the pins are bent or worn, charging port repair restores a firm connection. Water damage on a Pixel 8 needs the same patience, because corrosion can keep working after the phone dries. An iPhone 14 that will not power on might have a battery, port or board fault, and the diagnosis tells us which.


Smaller parts matter too. A Galaxy A16 with a scratched camera lens takes soft photos even when the sensor is fine. An iPhone 13 with cracked back glass looks bad and can let dust in. A Pixel 9 with a muffled speaker often has a clogged speaker mesh.


Can The Fix repair tablets, computers and game consoles too?

The Fix repairs tablets, computers and game consoles alongside phones, giving each device its own diagnosis before any work


On tablets we replace screens and batteries. An iPad Pro with cracked glass and an iPad Air with a battery that no longer lasts the day are both jobs for the bench. The glass on a tablet is large, so a small impact can leave a long crack, and the diagnosis shows whether the panel under it still works.


Computer repair covers both software and hardware. We remove viruses and malware, tune up slow systems, upgrade RAM or SSD storage on Windows laptops, and replace laptop screens and keyboards. A MacBook Air with a damaged screen is covered as well.


A laptop that takes minutes to start, or shows pop-ups you never opened, is a software problem first. Virus removal or a tune-up is the place to begin, and hardware comes second.


Game console repair includes PlayStation, Xbox and Nintendo Switch. A PlayStation 5 with a failed HDMI port stops showing a picture, and an Xbox Series X with a faulty disc drive stops reading games. Both are repairs we handle.


What parts and accessories does The Fix carry?

We repair with high-quality parts selected for the model in your hand, and we stock accessories to go with them.


For repairs, the part has to suit the device. Screens differ by model in panel type, brightness and touch response, and batteries differ in size and connector. We match each replacement to the phone, tablet or laptop on the bench.


For accessories, the store carries cases for popular phones, screen protectors and chargers. A new screen deserves a protector, and a repaired charging port deserves a decent cable. Picking up either takes a minute at the same visit.


How does a repair at The Fix work from start to finish?

A repair at The Fix runs in four stages.


  • Stage 1: Drop-off and diagnosis. You hand over the device and tell us what it does. A technician examines it and runs the free diagnosis.
  • Stage 2: Quote and decision. We explain what we found, which part is involved and what the job costs. You decide whether to go ahead.
  • Stage 3: Repair. The technician replaces or services the part.
  • Stage 4: Testing and handback. We check touch, camera, speaker and charging, then return the device to you.


The order stays the same for a phone, a tablet or a laptop. Only the length of Stage 3 changes with the device and the fault.


Where exactly is The Fix in West Des Moines, IA 50266?

The Fix is inside Jordan Creek Town Center at 101 S Jordan Creek Pkwy #12526, West Des Moines, IA 50266, on the Dallas County side of the city. The mall is anchored by Dillard's, Von Maur and Scheels, and Cinemark Century Jordan Creek 20 and XD sits on the same property.

From I-80, take Exit 121 for Jordan Creek Pkwy and head south. Dave & Buster's sits in the same Jordan Creek Pkwy retail area, which gives you another reference point once you are on the property.

Wells Fargo's Jordan Creek campus lies under a mile to the south-west. Clive is about four and a half miles to the north-east.


How does Iowa weather affect your phone in West Des Moines?

Iowa winters are hard on lithium-ion batteries, and the first sign is usually a phone that shuts down outside. Cold slows the chemistry inside the cell, so a battery that reads healthy indoors can drop out the moment you step into a freezing parking lot. That sudden shutdown, or a battery draining fast on a cold morning, is a good reason to have the battery tested.


Temperature swings cause a second problem. A phone that moves from a warm car into freezing air can form moisture inside, and that moisture shows up later as water damage or a flickering screen. Ice does the rest. A slippery parking lot or a snow-covered curb turns a simple fumble into a dropped phone. The usual result is a shattered screen or a cracked back panel. Summer brings humidity and thunderstorms, and a phone caught in a downpour can pick up water through the speaker or the charging port.


Heat is the other extreme. A phone left in a sun-baked car wears its battery quickly, and over time that heat can contribute to a swollen battery.


What should you expect when you visit The Fix in Jordan Creek Town Center?

You should expect a friendly, patient team that talks through the fault in everyday terms. The technician names the model, the part and the problem, and explains what the repair involves.


Tablets get the same attention as phones. When a tablet will not charge, the technician looks at the port and the cable together instead of guessing at one of them.


Do you have questions about phone repair at The Fix in West Des Moines?


How long does it take to repair a cracked screen on an iPhone 15 at The Fix in Jordan Creek Town Center?

Screen replacement on a phone is often finished the same day, and many take less than 30 minutes. The model, the screen type and any damage to the frame behind the glass set the pace. A diagnosis that finds a second fault adds time to the job.


How long does it take to repair an iPad mini battery at The Fix in Jordan Creek Town Center?

Tablet timing follows the model and the fault. An iPad mini battery job depends on how the device is built, since some generations open far more easily than others, and on whether the right battery is ready.


How long does it take to repair a MacBook Air keyboard at The Fix in Jordan Creek Town Center?

A keyboard problem can be limited to a few keys or run through the whole assembly, so the time depends on the fault. The technician only knows after opening the machine, and spilled liquid, if present, changes the job again.


How long does it take to repair water damage at The Fix in Jordan Creek Town Center?

Water damage takes as long as the diagnosis says it does. The liquid involved, the time the device sat wet and the parts it reached decide what happens next. A device that was only splashed is a different job from one that was submerged.


How much does it cost to repair a cracked Galaxy S24 screen at The Fix near the Wells Fargo Jordan Creek campus?

Price depends on the panel your Galaxy S24 uses, the condition of the frame around it and the part chosen for the job. Damage that reaches the touch layer or the frame moves the cost up.


How much does it cost to repair an iPhone 14 battery at The Fix in Jordan Creek Town Center?

The battery is only part of the answer. If the diagnosis finds that a worn charging port, not the battery, is the real cause of the drain, the job changes and so does the cost.


How much does it cost to repair a charging port on a Galaxy A16 at The Fix in Jordan Creek Town Center?

Whether the port needs cleaning or replacing drives the cost. Lint packed into a Galaxy A16 port is a smaller job than a port with bent contacts, and the diagnosis separates the two.


How much does it cost to repair an iPad screen at The Fix on Jordan Creek Pkwy?

Each iPad generation uses a different glass and panel, so the generation sets the starting point. The second factor is whether the panel under the glass survived the drop.


How much does it cost to repair a Windows laptop screen at The Fix in Jordan Creek Town Center?

Screen size, panel type and touch support drive the cost of a laptop screen. A touch panel costs more to replace than a basic one, and the connector and hinge condition can add to the job.


Can I walk in to The Fix in Jordan Creek Town Center and spend the repair time at Scheels or Dave & Buster's?

You can walk in without an appointment for most common issues, then use the repair time anywhere nearby. Many phone repairs are finished while you are shopping, so a stop at Scheels or Dave & Buster's often covers the wait.


How can I tell a swollen battery from a bent phone before I visit The Fix in Jordan Creek Town Center?

A swollen battery shows up as a back panel that rocks on a flat surface, a case that no longer closes or a gap along one edge of the phone. A bent phone flexes along its length without any bulge. Stop charging a phone that shows the first signs and bring it in.


Other Locations Near By You

The Fix in Coral Ridge Mall

1451 Coral Ridge Ave Space 221

gaming icon

Get Your Fix?

Come in to see us Today

phone icon

Trusted repair solution for mobile phones, tablets, gaming consoles, and computer systems. We provide fast, reliable, and affordable repair services to get your devices back in perfect working condition.

The Fix is an independent repair service provider and is not affiliated with, sponsored by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, or any other device manufacturer. We use high-quality compatible replacement parts unless explicitly stated. All trademarks are property of their respective owners.

facebooklinkedininstagram

© Copyright The Fix Solutions All rights reserved 2026.

Design by Deepcoder