The Fix in Apache Mall

Looking for phone repair inside Apache Mall in Rochester, MN 55902?

The Fix is a dedicated repair store inside Apache Mall, conveniently located at 52 US-14, Rochester, MN 55902, in the southwest part of the city. We repair phones, tablets, computers and game consoles, and we carry the accessories that keep them protected. Many phone and tablet repairs are same-day, often taking less than 30 minutes. That means a repair can happen while you are shopping, and you leave the mall with a working device.

You do not need to book ahead. Bring the phone in, tell us what changed, and we start with a diagnosis.

Why choose The Fix at Apache Mall for your repair?

Repairs are the main work here, and the store is set up for it. Screens, batteries, ports, cameras and speakers are all handled inside the store, by the same people you talk to when you hand over the phone.

We work on older phones as well as new ones. An iPhone X that still does everything you need is worth keeping going, and the same goes for a Galaxy S20 or an early Pixel. If the phone is worth repairing, we say so. If the cost comes close to the value of the phone, we say that too.

We also work on more brands than the big two. iPhone and Samsung Galaxy repairs are a big part of the work, but Google Pixel, Motorola and other Android models are part of the job too. Tablets, laptops and consoles have their own sections below.

Which phone repairs do we handle at Apache Mall?

We handle screen, battery, charging, camera, speaker and water damage repairs on iPhone, Samsung Galaxy and Google Pixel phones. Here is how those jobs look in practice.

Screens and glass. A cracked screen on an iPhone 16 can still respond to touch, or it can turn into shattered glass that cuts your thumb and blocks half the picture. Both get a new screen assembly. Sometimes the glass looks fine but something underneath has failed. Unresponsive touch, ghost touch where the phone taps and scrolls by itself, or a green line across the panel all point to a damaged screen layer. We test for that during the diagnosis.

Batteries. An iPhone 15 with its battery draining fast by mid-afternoon is a good candidate for a new battery. So is a phone with sudden shutdown at 20 or 30 percent. A swollen battery is a different situation. If the back of the phone bulges or the screen starts to rise at one edge, stop charging it and bring it in. We remove the swollen cell and fit a new one.

Charging. Charging port repair on an iPhone 13 or a Galaxy A15 often starts with a cleaning. Pocket lint and debris in the port can stop the cable from seating fully, so the phone charges only at a certain angle. If cleaning does not solve it, we replace the port.

Back glass and cameras. Back glass on a Galaxy S25 Ultra or an iPhone 16 cracks as easily as the front. We replace the rear panel and check the camera lens covers at the same time. A cracked camera lens on a Pixel 9 can blur photos or stop the flash from working right, and the lens cover can be replaced on its own.

Sound and water. A muffled speaker during calls usually means a blocked grille or a failing earpiece. Water damage is its own category. A phone that went into a sink or a puddle needs to be opened, dried and checked board by board. If it will not power on afterward, the diagnosis tells us which part stopped working and whether the phone can come back.

What other devices can we repair in Rochester?

Besides phones, we repair tablets, laptops, computers and game consoles at our Rochester store. The approach is the same: find the fault first, then fix the part that failed.

Tablets come first on that list. An iPad Air with cracked glass, an iPad 10th generation that stopped charging, or a Galaxy Tab with a battery that will not hold up through a day are all repairs we take on here. Kids' tablets with dropped corners are part of that work too.

For laptops, we work on MacBook Air and MacBook Pro models along with Windows laptops from Dell, HP and Lenovo. Typical jobs include a cracked laptop screen, a keyboard that stopped responding after a spill, a battery that no longer charges, or a machine that runs hot and slows down. Desktop computers come in for slow startups, failing drives and software problems.

Game consoles round out the list. A PlayStation 5 that shuts off mid-game, an Xbox Series X with a damaged HDMI port, or a Nintendo Switch with Joy-Con drift can all be looked at here. For laptops and consoles, timing varies with what failed, and you hear it once the diagnosis is done.

What parts and accessories do we carry?

We use high-quality replacement parts matched to your exact model, and we carry cases, screen protectors, chargers and cables in the store. For many repairs, especially screens, there is more than one part option. Each one differs in brightness, color and cost, and we walk you through them so you can pick what fits how you use the phone.

On the accessory side, tempered glass screen protectors fit most current iPhone, Galaxy and Pixel models. Cases range from slim everyday shells to thicker rugged styles for people who work outdoors or drop their phone often. Charging cables and wall adapters cover Lightning, USB-C and fast-charge setups.

A screen protector can go on right after a new screen is fitted, so the fresh glass is covered from the start.

How does a repair work at our Apache Mall store?

A repair at our Apache Mall store follows four stages, from diagnosis to pickup.

• Stage 1: Diagnosis. We check the device and find the cause of the problem.
• Stage 2: Quote. We explain what failed, which part it needs and what the repair will cost, and you decide whether to go ahead.
• Stage 3: Repair. A technician replaces or repairs the part that failed.
• Stage 4: Check and pickup. We test the function that was repaired, such as touch, charging or the camera, and hand the device back to you.

Where exactly is The Fix in Rochester, MN 55902?

The Fix sits inside Apache Mall at 52 US-14, Rochester, MN 55902. Barnes & Noble is right beside the store, Scheels and JCPenney are a short walk through the mall, and Macy's is just to the south.

By car, the mall sits off US-52 at the 12th Street SW interchange, where US-14 splits off east toward Winona. That exit brings you right to the edge of the mall.

For orientation, the Folwell neighborhood lies about a mile north of the mall, and Soldiers Field Veterans Memorial is roughly the same distance to the northeast, on the way toward downtown.

How does a Rochester winter affect your phone?

Rochester winters are hard on phones in a few specific ways. Cold is the first. Lithium-ion batteries lose voltage in deep cold, so a phone at 40 percent can drop to zero and shut off while you are scraping a windshield. That shutdown is usually temporary. But if it keeps happening once the phone warms up, the battery has worn down and needs replacing.

Moisture is the second. Walking from a frozen parking lot into a warm building can leave condensation inside a phone. Slush in a coat pocket and snow on a dropped phone add more water. A phone that acts strangely after a snowy day, with a dim screen, flickering or no charging, should be dried and checked rather than left plugged in.

The third is ice. Slick sidewalks and parking lots mean more falls, and more falls mean more cracked screens. Gloves also make grip worse, so phones slip out of hands more often between December and March. A case with raised edges helps here.

Spring brings its own trouble. Grit and road sand end up in pockets, and from there into charging ports and speaker grilles.

What can you expect when you visit?

When you visit, expect a quick, clear conversation about what is wrong and what it takes to fix it. Our team keeps the explanation simple. If you have questions about part options or what caused the damage, ask. We answer them while the work is going on.

We also tell you about other wear we notice. If the screen is the reason you came in but the back glass is cracked too, we mention it and give you a separate estimate, so it can be done now or on another visit.

People visiting Rochester for a few days come in as well, often with a phone that broke on the trip. We handle those repairs the same way, starting with the diagnosis, so a visitor gets the same answers as someone who lives down the road.

What do Rochester customers ask about repairs at The Fix in Apache Mall?

How long does it take to repair a cracked iPhone screen at The Fix in Apache Mall?

A cracked iPhone screen repair is often finished the same day, and many take less than 30 minutes. The time depends on the model, whether the frame is bent, and whether the part for your exact model is on hand when you walk in.

How much does it cost to repair a Samsung Galaxy screen at The Fix in Apache Mall?

The cost to fix a Galaxy screen depends mostly on the model and the panel type. The Dynamic AMOLED panel on a Galaxy S24 Ultra costs more to replace than the screen on a Galaxy A35. Frame damage and the part option you choose also change the figure, and we give you the total once the diagnosis is done.

How much does it cost to repair an iPhone battery at The Fix near Scheels in Apache Mall?

An iPhone battery replacement is priced by model, since each generation uses a different cell and connector. An iPhone 12 battery and an iPhone 16 battery are different parts, so their costs differ too. The part option you pick also plays a role.

How long does it take to repair a charging port at The Fix next to Barnes & Noble in Apache Mall?

Repair time for a charging port depends on whether it needs a cleaning or a full replacement. A port blocked by lint is a short job. A port that is loose or corroded has to be replaced, and on some models that means removing the screen first, which adds time.

How long does it take to repair water damage at The Fix in Apache Mall?

Water damage repair time depends on how much liquid got in and which parts it reached. The phone has to be opened, cleaned and dried before we can test each component. We give you a clearer picture of timing once the diagnosis shows what was affected.

How much does it cost to repair iPad glass at The Fix in Apache Mall?

iPad glass repair cost depends on the iPad model and whether the glass and LCD are fused together. On an iPad mini or iPad Pro, the glass and screen come as one unit, so the part costs more. Older base iPads often allow the glass to be replaced on its own.

How much does it cost to repair a MacBook at The Fix in Apache Mall off US-52?

MacBook repair cost depends on the model year, the chip and the part that failed. A MacBook Air screen, a MacBook Pro keyboard and a battery are all priced differently. Liquid damage on the logic board is quoted only after we open the laptop and see the extent of it.

How much does it cost to repair back glass on a Google Pixel at The Fix in Apache Mall?

Back glass on a Pixel is priced by model, because the rear panel and camera bar differ between generations. A Pixel 8 Pro rear panel is a different part from a Pixel 7a panel. If the camera bar glass is also cracked, that adds to the job, and we include it in the quote.

How long does it take to repair a PlayStation at The Fix in Apache Mall?

PlayStation repair time depends on the fault and the part it needs. A PlayStation 5 with a broken HDMI port, a DualSense controller with stick drift, and a disc drive that will not read are each different jobs. We tell you what to expect after the diagnosis.

Which entrance is closest to The Fix at Apache Mall?

The food court entrance is the closest door to our store. Come in through the food court doors and The Fix is a few steps inside.

Is the diagnosis free at The Fix in Apache Mall in Rochester?

Yes, the diagnosis is free at our Rochester store. We locate the fault, explain it, and give you the cost of the repair. It costs nothing, whether or not the repair goes ahead.