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How to Fix It When Your PlayStation 4 Won’t Connect to Wi-Fi

If you’re having trouble connecting your PlayStation 4 to Wi-Fi, it’s probably the result of a flaky wireless network. Wired networking is the easiest way to solve the problem. Almost all PS4 models have built-in Ethernet adapters, so all you need to do is connect your console to a wired network. Or, if you’re farther from your router, try using a powerline Ethernet adapter. If this method doesn’t work, try contacting your ISP. Changing the Wi-Fi channel may refresh the connection.


Changing the DNS server settings on your PS4 could help solve your problem. DNS server settings work like an address book for your PS4 – they tell it where to find certain locations on the internet. If you’re unsure how to do this, you can go to Settings > Wi-Fi and click on “Edit DNS server settings.” You can then choose the Wi-Fi network you’d like to connect to. Afterward, test your connection again. If the problem persists, you should contact Sony PS4 support.


Resetting the PS4’s database is another solution to your problem. Resetting the console’s database will erase the data on your PS4’s storage drive, but it won’t delete anything from your console’s memory. Be careful, though – you may lose saved game states. If you’re using Wi-Fi, the problem is likely the result of a faulty DNS server.


Restarting your PS4 may also fix your connectivity problem. Doing so can reset your console’s memory and reload its resources. If that doesn’t fix the problem, you can also try restarting your router. This solution takes about 5 minutes, but it will ensure a stable internet connection for your PS4.


Sometimes the problem can be triggered by incorrect Wi-Fi settings. Double-check your passwords, as some routers don’t allow guest connections. Alternatively, resetting the router may solve the problem. If all else fails, try moving your PS4 closer to your WiFi router. You might need to switch to another WiFi network or a different network name if the first one didn’t work.


Changing DNS settings may be the problem. In this case, you need to change your network settings to correct the DNS address that’s causing the issue. To do so, go to your PlayStation 4’s main menu and select Settings. Next, select the Network tab and select the Wi-Fi option. Make sure to back up your data before you proceed to the next step.

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